I’m surprised they haven’t been reviewed yet. I travel a lot and have been to Apple stores in many major cities and this is the best apple store I’ve been to. I’m so glad to see they have a store in Toledo now and I don’t have to drive to Ann Arbor or wait until I am travelling to a major city for work. Staff is always friendly and never a wait. When I bought my apple watch this summer a very knowledgeable young man answered all my questions. I had to place the order in the store and have it shipped to me and it arrived over a week earlier than expected and he gave me some good tips to get started and told me if I had any questions with it after I received it to come back to the store. He noticed I was wearing my current watch on my right wrist and figured out I was left handed. He is also left handed and told me a couple things to do in the settings after receiving the watch to make it easier for a left handed person to use and those tips were great. I had a question this fall with my apple watch and was in NYC and no salesperson could answer the question and the next genius bar appointment they had was 8 hours later around midnight(this is a 24⁄7 store). I waited until I was back in Toledo and a sales person was knew what the problem was it and had it fixed in two minutes. I had a minor crack in a phone screen last week and the genius bar was able to get me right in and had the phone fixed in an hour. I just walked over to BD’s and ate and did a little shopping while I waited. The genius bar get you in a lot faster than any other Apple store genius bar I’ve been at in other cities and their sales associates are more knowledgeable than any other apple store I’ve been to. This is a great addition to an already great mall.