Valley Self-Storage with 5 Convenient SW Locations

Valley Storage told me they have never had a break-​in. Well they can amend that statement. They called me Monday afternoon — mind you, to inform me that their fence had been cut’ and out of all the storage units, mine was the only unit broken into. I had just moved into the unit the Saturday/​Sunday before and they did not discover the break-​in until Monday afternoon!!! Come on now — what kind of securitycheck is that?! The camera positions are outrageous! Aiming right in the middle of the entrance, as if they expect the theirs to drive up to the camera & say cheese! They have no alarms or security cameras positioned directly facing the units. There are so many insecure areas in this place! The thieves stole a few firearms and even used one of my ladders to get over the fence at the car wash. Valley Storage gave me two free higher security locks than what I had… Gee thanks… Now that I really don’t have any really valuable items there, I guess I will leave what I have in there be until we move’ but I can absolutely say I would never use Valley Storage again, and will tell anyone looking for storage to avoid Valley like the Black Plague!
When the police came and was walking around investigating, a women who was at the car wash came over and asked if she had to be concerned about unit damage because she has a unit there. The manager who was with me and the police answered no. I should have let her know that a break in had occurred. I’d give Valley Storage zero stars if I could. Even after my storage was broken into and I need a little more storage they would not even negotiate me a little better rate. I I didint have so much household goods already there, I’d move to another more secure location.

Great prices and service. The location’s proximity to intersection of 21^st & Westport makes getting in and out awkward. Otherwise, very happy with my experience here.