Smart Dressmaking & Alterations

Do not come here. I brought in my dress on Monday and was told it would be done by Thursday. I picked it up Thursday and they were not done with it. They had also taken off the belt which I had not asked them to do. When I try it on the sewing on the dress is crooked and the belt was sewed back on lopsided. When I brought it back to get a refund the owner refused to give me a refund. When I asked for the fabric they had taken off of the dress she took my dress to the back and quickly fixed the lopsided belt, brought it back to me and said there was nothing wrong with the belt. I paid $ 32 she wrote me a check for $ 16, after 20mins. Of asking for a full refund for the terrible job they had done. She finally said she could only fix it and not give me a full refunded. Picked it up today still looks like crap. I missed my event Friday with no back up dress to wear.

I cannot recommend Jenny and her staff highly enough. She turned this aging, tired, chubby woman into a happy bride! I bought my dress, my daughters dresses and my granddaughter’s dress on line. They were nice enough dresses but in no way did they fit. Jenny and her staff altered every one of them, and on my wedding they fit perfectly and we all looked wonderful. She also made me a wonderful headband to wear and put a perfectly matched colored sash on my granddaughter’s dress. The alterations were amazingly reasonable and everything was done well ahead of time. If I ever need alterations again, there is no where else I would go. Thank you Jenny, so much!!!

I brought my brand new wedding dress here to get alterations. They did measurements and tightened everywhere that fit too loose on the dress. The dress fit great after they were done however, I noticed a purple stain that was not there when I dropped it off. It looked like they had tried to get the stain out, but failed. I brought it to the lady at the front desks’ attention and she acted like she didn’t see anything. So when I took it off, I showed her again and she initially acted like she didn’t see it again, then she said «Oh nobody from here did that.» I told her that the stain was not there when I dropped it off. She just rang me up and didn’t say anything. She asked me did I like the dress and I expressed my concern about the stain once more and she disregarded everything I said. They have horrible customer service. I will not be coming here anymore.

Updating my previous review of ⁴⁄₅. After I came back to pick up my altered dress a Huge wave of relief washed over me as I tried the dress on and it fit PERFECTLY! You couldn’t even tell it had been altered. I can’t thank these ladies enough for helping make my best friend’s special day that much more perfect. What more can I say? The turn-​around time was perfect, extremely affordable, and quality of work was on-​point. Looking forward to seeing what magic they can cast in the future!

Had my bridesmaid dress altered here. They were the best price in town. And very quick. The shop owner Jenny was very sweet and kind. Susie did my alterations she was great! They both made me feel so pretty when I was there. There customer service was outstanding. I will never go anywhere else for alternations they have my business. I brought a friend there they did her dress she had great experience too!

I have been going to this shop for years and was always pleased with the job that Ms Ann and her team did. Today I went in and the shop has been sold to someone else! The prices went up almost double and the customer service was lacking (the owner or manager made a phone call and kept me standing there while she went outside to talk). Another gal was picking up her items and she was complaining to me about the increase in prices as we waited in line. If it was just the price difference I might have left my garments to be altered, but I didn’t feel that the seamstress and tailor really understood what I wanted. I’m sick that I will have to search for a new tailor, but $ 25+ to let out a waist one inch seemed excessive.

In addition to doing a superb job on our daughter’s wedding gown, I can’t forget to mention the magnificent job Jenny did in re-​creating my «Mother of the Bride» dress! It fit like a beautiful glove and I couldn’t have been more pleased.

Very professional and very nice.
Came here to have a long satin bridesmaid dress shortened. Shop owner was very nice, offered her honest opinion and suggestions. Dress came out perfectly, on time. Felt like I could trust them to get the job done well under short time schedule.
Will definitely be back in the future.

They did an excellent job on my lace wedding dress. They took in the sides and I had my train shortened. I loved the way it fit.

I have been coming here for years… getting my work pants fixed, jeans altered and clubbin dresses shortened ;) they have literally watched me grow and I got a chance to build a relationship with Ann and her ladies. I finally came in last year and brought in my wedding dress to get fitted and they were so excited. While I could have gone through a wedding dress preferred vendor, I thought, why not bring it here, I trust them and they have always taken good care of the items I brought in to fix. My wedding dress was mermaid style and it took only 2 times and they were able to get my dress to fit like a glove.
Also, the pricing was extremely reasonable for what they had to do…
As you know, all bodies are not created equal and my wedding dress needed some work. My hips are bigger than my upper body so they had to take in the bust area by about an inch, which meant they had to undo the primary part of my dress that had beading in order to pull it in and make it look more fitting to my body type. They kept the integrity of the beading and tulle design inherent in the dress and it was very WELL DONE! They also took off inches from the bottom and added volume underneath to give it some lift as I walked. They gave me unbiased feedback about the fit and how the dress should look and feel. I absolutely adored the finished dress.
I even had my bridesmaids bring their dresses (by Monique Lhuillier) in for tailoring. Their dresses had a top layer of tulle that is so delicate to work with and they did an excellent job!
Recently, they made some store upgrades and have really invested in this area, so I’m seeing a lot more wedding dresses than I have in the past. This means they are probably getting more and more familiar with designers and wedding styles. Bottom line, I’m glad I came here and will continue to come here for all of my clothing alterations. I love these ladies and I highly recommend them as a bridal dress alteration spot.

Jenny and her team did an amazing job with my wedding dress and my husband’s tuxedo. I shortened my hem significantly, added a bustle, adjusted the waist/​hips, and added more of a sweat heart neckline and jenny’s team did it in only 7 days.
She was very friendly. My husband and I had such a fun time with her. Lots and lots of laughs!
The only regret that I have is not getting my veil made by them. It would have been just as Jenny and her team did an amazing job with my wedding dress and my husband’s tuxedo. I shortened my hem significantly, added a bustle, adjusted the waist/​hips, and added more of a sweat heart neckline and jenny’s team did it in only 7 days.
She was very friendly. My husband and I had such a fun time with her. Lots and lots of laughs!
The only regret that I have is not getting my veil made by them. It would have been just as beautiful but mor affordable. I will definitely be back! but mor affordable. I will definitely be back!

Unilocal review
They did a perfect job on my wedding dress. I’m so glad found this place. I had to get a lot of alteration. Became it was too big for me I had it taken in a lot in the waist and the hip area. It turned out Perfect !!!

I don’t live near Coco’s alternatons in RB anymore and haven’t found a suitable replacement until now. Luckily Unilocal guided me here! Smart Dressmaking is a great place to get alterations in Torrance. Jenny and her team are experts at their trade. I got the arms on a winter coat and a blazer shortened and two pairs of jeans hemmed for about $ 55. You can get a basic hem on your jeans for $ 9. There are two dressng rooms (bring shoes with the right height if you need to get jeans or dress pants altered). After you change into your clothing, stand by the mirrors and they will pin and mark your clothing expertly.
Everything was ready as promised! They had a quick 2-​day turaround time. I will say it gets busy depending on what is going on and you may have to wait a bit. I changed and dropped of my clothes in 5 mins, but it took me almost 15 to pick up my clothing due to other people ahead of me getting fitted for suits and dresses.
This is my new go-​to spot for alternatons in the Southbay.

Thank you for altering my dress just perfectly! Also, adding the ribbon and sewing on my appliqué helped to make it my dream dress! Loved my bustle as well, it looked so beautiful and was very easy to put up. Finally, my father and father-​in-​law loved the patches you sewed onto their ties! This shop has warm, friendly owners and are fast and efficient. This is a must go to shop for your wedding dress alterations!

I have to tell you, this is the place to go. After many tailor shopping in the area, finally found a good one with quality work and reasonable pricing.
Jenny keeps delivery time and she even accepts some rush orders.
Thanks to Jenny, I’m able to wear some of my vintage dress altered in current fashion and wear it again.
Before you toss your dress away, think if you can alter.
Jenny makes miracles happen.

I’ve been here twice and will never return. The first time they altered a dress for me and did a good job. Although, they’re not too precise with their measuring and it seems like they just want to get the job done so don’t expect a finely tailored garment if you need something more than a simple alteration.
The second time I went in with a new dress to have it taken in at the top. They mangled and ruined my dress and the alterations can’t be reversed. They didn’t fix the problem (it was still too big in areas where it was to be taken in) and created another problem because they took it in on an area that didn’t need to be altered which resulted in the sleeves being too tight.
When I returned with the dress to tell her what happened, she was rude and unwilling to help fix the problem. Her solution was to add fabric but anything they would have added wouldn’t have matched because the fabric was embellished and it would have been obvious patchwork.
They ruined my dress and their customer service is horrible.

I’ve been here twice and I will never return again. The first time I needed my dress altered and she did a good job.
The second time I went I asked her to let out 2 vests and she recommended that she add fabric. It didn’t match so I declined. We agreed that she would simply let out the vests with the original material. I go to pick up 2 days later and she added the material. No call, no heads up or anything.
When I called her out and asked her why she reminded me that she closes at 6PM and that I call the next day. Customer Service is not her fortay. If you have a wedding dress or fabric thats precious (shipped from another country) I wouldn’t trust her with it. It was careless and unprofessional or her not to consult me. I went to someone else to fix it. Never again!!!

I had my wedding dress and two bridesmaid dresses altered at Smart Dressmaking & Alternations. I was so happy with the quality of work, the attention to detail and the timeliness in which they completed my dresses.
It was a special request because I had less than 3 weeks until the wedding. Jenny was able to complete my dress (taking up the shoulders, adding buttons on the back and hemming) very quickly. She was also able to complete my bridesmaids’ dresses quickly too (included taking in the sides, hemming). They promised to have my dress completed within two weeks and it was ready on time.
Her customer service is great and she is always willing to work with me on deadlines, prices and extra services needed for my clothing and my wedding dress. I will definitely be visiting her again with all my alternation needs.

I found this place on Unilocal for my wedding dress alterations! I needed the dress to be shortened, taken in a few inches, bra built in and the beading tightened in 1.5 weeks. The seamstress did a fabulous job and the price was reasonable.
After my great experience I came back to alter two of my bridesmaid dresses, they made my veil and altered two more formal dresses.
Now I’m on loyal fan of smart dressmaking and won’t go anywhere else.

I got my wedding dress altered here and the did such an amazing job!!! I actually just picked up my dress a few minutes ago.
I tried it on and it fit right and looked great! If you’re looking for a good place for your wedding dress alterations, it would be this place! Thank you!!!