Petco

I’m shocked to hear anything but rave reviews about Pooch Play. We have been taking our dog there for several years. The place is big and open with lots of room for the dogs to play. I have been to some depressing doggy daycares. This is not one of them. Everyone is nice and friendly and nothing but loving with our dog. Our dog is always excited to walk in there and happy when we pick her up. The manager Maggie is almost always on site and has her own dog there regularly. I trust them implicitly.

Went to the pooch play to drop off my dog, lady that works there was on top of a tiny dog screaming at it and holding it by the ears, terrorizing the poor dog. She had no idea I was in the room. The last couple of times my dog has left there he has his ears and tail down and he’s never like that. I do not trust that place or the the whale of a woman that «takes care of the dogs»

Standard Petco. Bit pricey but good place for decent items. Large assortment of times for all kinds of pets. Parking is plentiful and close.

Saul, the groomer, is hands down the best groomer I’ve ever taken my dog to. I have a one and half-​year-​old black miniature poodle named Murphy and comes out perfectly every time I have Saul groom him. He takes his time and genuinely cares about your dog. Murphy had a lot of mats and Saul took care of all of them without just shaving him down. I’m 100% happy with the job he did. I highly recommend Saul to anyone.

I have to respect the front peeps. Not only do they look up my «pals» # every single solitary time & call to see if I’m due a discount, they are delightful. They run to back check prices, if I say I saw different. Kudos. Y’all are legit. Props.

Let me start off by saying the store itself is great. Always stocked with the dog food we buy and the staff is very friendly and informative !
POOCH PLAY IS ANOTHER STORY ! It shouldn’t be called pooch PLAY because there is NO play allowed. The minute your dog wants to play he/​she will get yelled at and pulled away. It’s as though they just want your dog to sit around and do nothing. I frequent dog parks regularly. I know my dog and how he interacts with others. I’ve NEVER had a problem, but apparently average dog interaction is a problem for this staff. So if you have an active dog/​pup that likes to run around and «BE A DOG» I do not recommend pooch play, you’re better off leaving your dog at home.
Also if you are going to give this place a go. Make sure your dog eats and drinks before heading over. Every time I’ve brought my dog with his lunch, it is never given to him and when he gets home he drinks and eats like he’s been starved.
It’s safe to say my days of giving pooch play another shot are over ! It’s not a fun environment for your dog. Do no waste your money. The staff in Pooch Play is not very friendly once you walk out that door, trust me and watch the cameras ! They are not very friendly to the dogs and frankly uninterested.

This location is fantastic. The staff is helpful and nice. I get everything for my dog at this location (toys, food and grooming). I have been to many boutiques and groomers and I trust the groomers at petco more than any other place. I will admit that my dogs cuts are not perfect and sometimes I have to cut a few hairs that they missed. However, they give him a great bath with products that do not irritate him and the shampoo is so great that I buy it to bathe my dog with at home. I’ve been to places where my dog had cuts, razor burn and Ive found ticks on my dog after immediately after grooming and before I’ve even cashed out. But NOT at Petco totowa… they are clean and never have I experienced any issues with my dog there. BTW, groomers Al and Ekho are great. My dog is happy there and he comes home happy after grooming.

Getting shots for the three yoyo s lol. It was a mission getting all three here. I think we need a bigger car. Maybe a truck.

Based on my two experiences, I think you could probably do better elsewhere.
We had previously been using a different large pet supply retailer in Secaucus for grooming services (hint — their name also begins with «Pet»), and we loved them. The service was personalized and professional, and we never had an issue. However, we decided to give Petco in Totowa a try because since we moved to the area they are now closer to us than the place in Secaucus.
I took our dog there twice, and each time the service was just OK. The first time, I had specifically asked for a teeth brushing, and when I picked him up it hadn’t been done. When I asked they took him in the back and MAY have brushed his teeth, but I have no way of knowing (it seemed pretty quick). I’m also not quite sure that they trimmed his nails. The gold star is that they didn’t charge me for the teeth brushing because of their error… so that was nice.
The second time I dropped him off, they said it would take about an hour and 20 minutes (which is just about right) and that they would call me when he was ready. They even verified my home number and I gave them my cell number since I knew I’d be out running errands for awhile.
Over two hours later I realized the time and still hadn’t heard anything, so I called. There seemed to be some confusion, and finally someone was able to get the status of my dog and tell me that he was ready and waiting. I have no idea how long he was sitting around waiting to be picked up (but given he has short hair and doesn’t need much maintenance, I’m guessing it wasn’t exactly 5 minutes). And I’m guessing that whatever waiting area they have for the dogs isn’t exactly spacious and comfortable.
When I went to pick him up, he came out and looked/​smelled great… but his leash was covered in a ton of light colored dog hair from somewhere — it literally looked like the leash had been sitting around on the floor of the grooming area. My dog is black, so I wasn’t about to put the leash on him since it was only a matter of time before all of that hair ended up on him. The employee handed me the leash and was about to go back into another room when I pointed it out and asked him to clean the leash off (how could someone not notice a ton of light colored hair on a black leash?)
They also didn’t leash my dog before they brought him out to the main grooming waiting area, so when the door opened he ran right out (he’s initially hyper and excited when he sees me). He would have gotten out into the main store area (and possibly outside the store altogether, since the exit door was right there) if I hadn’t been right there to grab his collar (another safety issue is that the door leading to the grooming salon swings out, so a dog his size could easily jump on the door and open it quite easily).
All this to say that compared to the service we got at the other place in Secaucus that also starts with «Pet», the Petco operation seems a bit disorganized and lacks some of the extra professional touches that I would expect them to have if they are supposed to be competing with the other big-​box pet chain. I would normally say that you get what you pay for, but the prices between both places are very similar; Petco doesn’t cost any less. I will continue driving further to take our dog to the Secaucus location, or else try out the services at the same retailer’s Wayne location. But Petco is a no. I’ll stick to Petco for food and toys.

Grooming– I love their grooming department. I take my dog Jaxon to Jose and he is the nicest most gentle groomer. Jax is always nervous when he’s about to go in but you can tell he really likes Jose and takes well to him bc Jose calms him down and makes him feel comfortable. I feel completely content leaving him with Jose. My dog always leaves there looking handsome and smelling great :)
Store– the store section has a great selection of stuff. It’s definitely a well-​kept and stocked store. The people who work there are all nice and helpful. Never a bad experience here.

Love their grooming dept. Fair prices good
Service. Best part about store is that if you’re not satisfied, they go out of their way to please you! Everything you need in one store. Wish they had dog boarding!

(Grooming Salon Review) Service is fine, however price structure is ridiculous. They basically can’t give you a quote because they decide what they will charge you while working on your dog. I asked exactly what that meant (i mean is it going to be more like $ 20 or $ 50??) and the head groomer told me, see this dog (he picked up a little dog) it could be $ 40 but you know maybe I’ll charge $ 45 or $ 50. Maybe it takes a long time, maybe I feel like washing it with a special shampoo, maybe this maybe that. It’s whatever I decide, he said.
They ended up giving my dog services I did not ask for like special smelling shampoos and a special type of bath. My dog wasn’t matted or anything. They made me feel like they were trying to meet a quota and so whoever’s turn it was got the extra price added.
Stay away. They are thieves.

I used their dog wash today and was very pleased with the results. They were very upfront with his anxiety about certain parts of the treatment, but called him down. In fact, I was more nervous than he was!
Their price for a full service wash isn’t bad, and I had a coupon. His fur looks terrific and nails too. The guy who took us in is a sweetheart too.
My only caveat is make an appointment! It’s a tiny area to walk into and can easily overflow. Also, they’re very busy, so don’t expect a call that your pet is ready.

Great pet store. I like to watch the salt water fish and the lizards. All are well kept and maintained. Clean tanks and plenty of fresh water and food for them.
They carry all the top dog and cat food brands, and their grooming department is great. Only 4 stars because it would be nice to have more than one cashier open during rush hour.

Name it — they got it. Including the love of my life… Ms. Luna Tuna Face (a kitty adopted through S.T.A.R.T. via this here Petco).

I took my dog to the groomers there for years. Quality of the work was inconsistent, while the price rise was very consistent. When they charged me $ 70 and returned my dog with dirt in the hair on the bottom of her ears, I decided I wasn’t getting what I paid for. It’s kind of like SuperCuts for dogs, without the bargain pricing.: (

Big stores lots of whatever you will need. Great assortment of healthy foods for your animals.