Chick-fil-A

Towson, United States

4.2

Closed now

16 reviews

Accepts Credit Cards
Free Wi-Fi

Contacts

QR code, vCard

Telephone:
+1 410-296-4950
Website:
www.chick-fil-a.com
Address:
825 Dulaney Valley Rd Ste 3285, Towson, MD, 21204
Nearby public transportation stops & stations:
1.6 miCromwell Bridge Park and Ride
2.2 miLutherville
2.2 miLutherville Light Rail
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Bussiness info

Takes Reservations
No
Delivery
Yes
Take-out
Yes
Accepts Credit Cards
Yes
Good For
Lunch
Wheelchair Accessible
Yes
Good for Kids
Yes
Good for Groups
Yes
Attire
Casual
Noise Level
Very Loud
Alcohol
No
Outdoor Seating
No
Wi-Fi
Free
Has TV
No
Waiter Service
No
Drive-Thru
No
Caters
Yes

Today

Today 9:00 am – 9:00 pm
Closed now
Local time (Towson) 2:24 AM Friday, May 30, 2025

Business hours

Monday 9:00 am – 9:00 pm
Tuesday 9:00 am – 9:00 pm
Wednesday 9:00 am – 9:00 pm
Thursday 9:00 am – 9:00 pm
Friday 9:00 am – 9:00 pm
Saturday 9:00 am – 9:00 pm
Sunday –

Description

Specialties

As part of our mission to have a positive influence on all who come in contact with Chick-​fil-​A, many of our Franchised Restaurant Operators offer programs that help to enrich their local communities. For example, some Operators partner with neighborhood schools to distribute the Core Essentials® character education program that encourages children to develop positive values and many implement fund-​raising efforts in which Chick-​fil-​A products and merchandise serve as student incentives. Also, many of our Restaurant Operators offer a weekly Kid’s/Family Night with themes or events where they encourage families to come to together to have some fun while enjoying some great food.

History

Established in 1967.

It all started in 1946, when Truett Cathy opened his first restaurant, Dwarf Grill, in Hapeville, Georgia. Credited with inventing Chick-fil-A’s boneless breast of chicken sandwich, Mr. Cathy founded Chick-​fil-​A, Inc. in the early 1960s and pioneered the establishment of restaurants in shopping malls with the opening of the first Chick-​fil-​A Restaurant at a mall in suburban Atlanta in 1967. Since then, Chick-​fil-​A has steadily grown to become the largest quick-​service chicken restaurant chain in the United States, based on domestic annual sales with over 1,900 locations in 42 states and Washington, D.C. In 2014, annual sales were nearly $ 6 billion. Chick-​fil-​A is still privately held and family owned. With 47 consecutive years of positive sales growth, Chick-​fil-​A has set itself apart by pioneering innovations and delicious products – including the ever-​popular Chick-​fil-​A® Chicken Sandwich.

Meet the Business Owner

Natalie M.

Business Owner

Chick-​fil-​A at Towson is owned and operated by local business and community members, Natalie & Michael M. Having a deep desire to impact others by having a positive influence, Natalie & Mike began the journey as Chick-​fil-​A Franchise Owners in 2013. They are hands-​on business leaders and often times work alongside their team to instill a strong work ethic and develop the leadership skills of others. They enjoy a fun, family atmosphere and strive to always have a positive influence on all. In turn, the Chick-​fil-​A team at Towson Town Center welcomes each guest as a member of his or her family too!

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Vicinity

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16 reviews of Chick-fil-A

No registration required
Place rating: 4
Parkville, MD
So had a dr apt nearby and had time to kill brought my son and we had a good time. This store is located in the food court area but is as organized and friendly as the other stores.
Place rating: 5
Baltimore, MD
Awesome chick fil a!!!
Every time I come here for lunch the lines are somewhat long! I have never came and not stood in line. They are very organized about it though and you don’t wait very long at all!!! The staff addresses you by your name! They ask if you would like sauces when placing the order.
They are just very pleasant employees! The food is always fresh and hot! I have eaten here sadly over 50 times and never once had a single thing wrong with my order! Which is why I keep coming back for a quick lunch!!!
Place rating: 5
Baltimore, MD
For fast food you can not get better service. This chain ceases to disappoint in service and quality. Whatever their training program someone needs to be awarded for it. Nothing short of happiness at thus location. Will return.
Place rating: 5
Baltimore, MD
The only place that I’ll eat at in the food court! This place is a well-​oiled machine and clearly the owners know what they are doing. Look around! They always have a line and no one else ever does.
Plus, they now have iced coffee and it is amazing!
Place rating: 4
Baltimore, MD
I love the waffle fries. Your gonna have to get in line because many outhers like this place too
Place rating: 4
Baltimore, MD
You can tell Chick-​Fil-​A is legit solely based on the fact that it’s the only joint at the food court that has lines. This is also the most convenient and easy to access Chick-​Fil-​A location within the Baltimore beltway.
Those who are patrons of Chick-​Fil-​A already know that the stuff this place serves is the bomb. But to place orders with staff that are super friendly and accommodating is what pushes a regular fast food chain to a highly enjoyable, quality chicken-​serving, fast food chain with a mission.
Place rating: 4
New York, NY
I can’t give it lower than 4 stars because Chick-​Fil-​A is basically my favorite thing in the whole world; however, this is not my favorite location. The chicken did not seem as high quality i.e. did not have enough breading. It was still tasty but not up to par necessarily. I also felt that the customer service was not quite as good as I’m used to either. Ultimately, this was still a solid chick-​fil-​a just not the best.
Place rating: 2
Lancaster, PA
Everybody said how great Chik-​fil-​a was. I have to say I was disappointed. It was ok at best, and the price seemed a little high for fast food. Not to mention that they gave us the wrong order, so we had to wait for them to get it right.
Place rating: 4
Red Hook, NY
Although I’ve only come into this store only once before, getting a good first-​glance, this place game me a fresh outlook on fast-​food chicken places. Food was okay, and the pieces did arrive quickly. I can remember this place vividly, although no words can describe the tremendously great service I got. Mark P.‘s review replicates the same service I got that day many years ago. There is always room for improvement though (as most businesses always have).
Place rating: 3
Annapolis, MD
Good place, always busy. Open for both breakfast and lunch /​diner crowds probably one of the best thing’s about the Towne center.
Many year’s ago I came here with a group of friends, one which ordered a hand spun milk shake from here. Needless to say they make a amazing milkshake, however his came with something a little extra. As he got a seat and placed his straw into the drink, he noticed a huge amount of black something in his strawberry milkshake. Upon further investigation someone’s hair, a great deal of it fell into the drink. Yum! Just a story I can recall from this location, I doubt it would happen again but… you never know.
Place rating: 4
Los Angeles, CA
It has been years since I had food from Chick-​Fil-​A. Well, my sister got some food from there for her lunch. I tried the fries and the chicken nuggets, and yes, they are yummy, For sure, though I try to avoid fast food altogether, once in a while, this would be my guilty pleasure.
Place rating: 5
Middle River, MD
Located in a food court at the Towson Town Center Mall, but this location was the best Chick-​Fil-​A I ever went to.
They actually came to table with wet naps and asked us how our meal was and if they could get us anything. In a stand alone store, no big deal, but in a crowded food court, this was above and beyond expectations.
Food was good, and came out fast. Most condiments, napkins, etc. are located in front of the counter so you can help yourself without waiting to ask an employee.
Place rating: 3
Towson, MD
Located in Towson Mall, can get really busy at times so it can be a wait. However, they make good solid chicken sandwiches that taste good. Really, this is food that’s difficult to screw up and its very simple. I do love the spicy chicken sandwiches though, always steaming hot in temperature right off the line, and a nice peppery spice blend that gives you a good burn. Not really a fan of the waffle fries, kind of bland tasting and kind of rubbery. I’m very picky about my fries. In the end its good cheap eats, you get what you pay for.
Place rating: 5
Baltimore, MD
Let me start by saying that I’m a huge fan of Chick-​Fil-​A, but the Chick-​Fil-​A in the Towson Town Centre is by far one of the best I’ve been too. We all know that the food is good, especially the waffle fries. Let’s be honest if there were a value meal that just offered the fries with a side order of fries I would get it 9 out of 10 times. I’m convinced they sprinkle crack into the fryer before they fry these delicious morsels of heaven, that’s how addicted I’ve become to them. On every occasion to this mall food court, the manager comes out from behind the counter, which seems to be some kind of uncrossable boundary for most food court restaurants, and asks how my meal is and if he can get me anything else. I remember going to Bobby Flay Steak in the Borgata and dropping $ 500 dollars for dinner for 2 of us and not receiving as good as service as I did for my $ 7 dollar value meal in a food court. This place is awesome.
Place rating: 5
Dresher, PA
I had experiences similar to another reviewer. Twice I went with a work group to the mall food court that houses this Chick-​fil-​A franchise. Both times the Chick-​Fil-​A manager approached our table. Both times only one or two people in our party had actually gotten Chick-​Fil-​A for lunch. The first time the manager offered to clear everyone’s trash and trays. The second time he gave us all coupons for a free sandwich. The guy was actually trying to earn our business, and it blew me away. Give Chick-​Fil-​A a try because the food is good and they seem to really care about running a good business.
Place rating: 5
Chicago, IL
I am so amazed at the customer service this franchise provides. A group of six of us were eating lunch and one of us had ordered a meal from Chick-​Fil-​A. The manager of Chick-​Fil-​A approached my friend and asked him if he enjoyed his meal and if he could refresh my friends drink. We were all shocked. My friend agreed he could go for a refill, so the manager said «It would be my pleasure.» and grabbed the empty cup and refilled it. When he returned we all told the manager how amazed we were as we had NEVER seen any manager work like that for any fast food franchise. I told the manager that his customer service style really made me want to eat at Chick-​Fil-​A and give it a try for the first time. The manager then offered me a coupon for a complimentary chicken sandwich. WOW. He was just racking up points with me!
I redeemed my coupon today for the sandwich. I had a taste and it blew me away. The food is delicious and I received my order 10 seconds after I had ordered it. Fast service and great tasting food with outstanding customer service. I think more businesses could learn a thing or two from Chick-​Fil-​A!!!