Noodles & Company

This is by far my favorite noodles and company, great customer service everyone’s always smiling and friendly, sometimes certain people remember my meal as soon as they see me, and if anything isn’t prepared to my liking they fix it right away with no problem!

Just had dinner at the noodle House in San Ramon.
The Indonesian noodle dish was delicious! We met David N, an amazing employee, who makes anyone who walks through the door feel SPECIAL!

I’ve eaten at other Noodles & Co. locations before with yummy results but my only experience at this location was pretty bad. The staff was pleasant and ambiance was fine. The salad and noodles and sauce were okay but my tofu was badly burnt and some pieces were tough and dry. I would have complained but I had gotten it to go and didn’t know anything was wrong. I didn’t have time to take it back. I was there about an hour before closing. I can’t believe the cook thought it was okay to serve it.

Noodles & Co is a fairly solid place for a range of Asian or Italian style noodle dishes. I eat here pretty often when I’m out in the ‘burbs doing some big box shopping. It satisfies my carb cravings. I find the portions to be generous; I can’t eat an entire bowl by myself and typically share one with my husband unless we’re abnormally hungry. Staff is friendly, though sometimes can be slow. As others have noted, there is definitely an odd smell that needs to be addressed in there…

I have given this place many chances.
On one occasion, we paid for two drinks, and the soda machine was down — great. Maybe it was a good thing considering the smell coming from that area. It would have been nice to at least offer one of the bottled drinks instead. A lot of the tables were dirty, too.
I usually just stick to carry-​out, but they can screw that up, too. I ordered a Med Salad which is only good because of the dressing, and they forgot the dressing.
The noodles are consistently dry. I guess they are trying to conserve sauce, but that’s pretty counterproductive when it makes you lose customers.
Worst of all, once when I had a bigger order, the manager seemed to be annoyed by rolling her eyes each time I ordered another item. I observed that she also treated her employees with equal disrespect.

Had a craving for some pasta so I decided to try them out. Not bad but not great, it served its purpose. I had the steak stroganoff and the pasta was good but the meat tastes processed and fake. Sorry. I won’t be going back.
On a positive note, the customer service was great!

My lunchmate decided on this place for lunch and I was hesitant because I wasn’t impressed from my visit many years ago. I thought, what the heck, I’ll give it another shot. The BUFF Bangkok Curry with organic tofu was pretty tasty. I’ve also tried the pad thai; just meh. This place isn’t too bad afterall.

Plenty of parking spaces welcome you to the best place for fast, great noodle dishes. Layout of the restaurant whisks one through the ordering line to beverage station to seating which varies from intimate to larger tables.
Having tried many dishes on the menu, you can’t make a wrong selection. And if you want something off the menu, my daughter’s fav is the Bacon Mac: mac n cheese with bread crumbs, diced meatballs, bacon, and diced tomatoes. Hold the tomatoes and it’s a rather nice twist on the Mac.

I love this place. I try to go once a week always get the penna rosa with Parmesan crusted chicken and feta cheese. The food is soo good. I haven’t tried anything I don’t like.

Great place to eat. I just found out about you guys last week and I’ve been here 4 times since then. My children love it! Food id great. The pulled pork sandwich is GREAT. I can’t seem to get enough of it! My children love the treats and its a great way to fill up on a budget! We will be back and hopefully you guys won’t dissappoint

Been here for takeout once for dinner another time for lunch. Each time I’ve been disappointed with my congealed noodles. While I know it is a fast food type concept, it still is disappointing when you can’t finish your meal. Maybe it is best to eat here when the meal is fresh off the stove and hasn’t had five minutes to travel.

Good pasta dishes for the price & convenience. They offer a nice variety of Asian, Italian & «American» flavored dishes also including salads, soups & sandwiches though I always tend to stick with the pasta. Fast & friendly service. Great option for a quick meal option that’s different from the usual pizza & subs, Chinese or Mexican food. Recommend the Penne Rosa!

Although I really like Noodles & Co. as a brand and I like their menu, this location is the pits. I’ve been here twice and each time, the staff is either unfriendly or strangely confused about what’s going on. The restaurant is clean and the food is consistently good but I definitely wouldn’t want to eat in the dining area.

Delicious pasta dishes. My only gripe is that I wish they listed the ingredients or contents of each pasta dish as opposed to just a title. Otherwise very tasty food.

I have always enjoyed the food here, but the service recently has been horrible. We asked for an extra bowl of noodles after our initial order, and it took so long to come out that no one even wanted to eat them at that point.

Noodles & Co. Is a great business, but THIS specific location has some of the worst service in the «quality fast food» segment I have ever experienced. I took my wife to this location for dinner. The place was about ¹⁄₃ full or customers.
We place our order to dine in, and realize the cashier never gave us a numbered placard for table delivery purposes. The cashier had a lazy attitude and just didn’t want to be there. No eye contact, no pleasant attitude. I go back and remind her we are dining in and remind her of her own process. She gives us a number. I go back to our booth.
By the time I sit down an employee approaches us, I assumed it was the manager, and she explains to my wife that they were «out of» the noodles her dish requires. They’ll have to make more and it will take 10 additional minutes. Let that marinade for a moment. Noodles & Co. is out of noodles (or running low). Were the large and frequent requests an abnormal trend? While sitting there we took notice of all of the tables left with dirty dishes. We counted 4 tables or booths with dirty plates resting on them for at least 20 minutes each. It was really filthy. To contribute to the overall disheveled vibe, the drink counter with straws and napkins looked like an absolute pile of confusion. To be fair, there were at least 6 employees working at the time, and the crowd was very light
When the food arrived the guy who dropped it off was talking to us, but we could barely understand him. He spoke softly and used few words. It was awkward. Additionally, the table across from us had their food delivered by the same guy, and he never gave them utensils.
Finally, on our way out a light surge in customers arrived and there was a small line. The «manager» jumped behind a cash register and announced «I can help the next person. I CAN HELP THE NEXT PERSON!» It was just flat out rude how the manager barked the prompt to to come over and order.
Conclusion: Great food at a low and fair price, fun flavors and different pasta dishes than the usual Italian Restaurant. But if you’re looking for service you might run into a manager with no customer service «touch», a server who mumbles, and a cashier who would rather choke on noodles to end her shift rather than do their job. To improve their rating, management would have to focus on service with the goal of achieving a «Chic-​Fil-​A» level of customer service.

This was my first itme here about two weeks ago and I was very impressed. I had the fresh lettuce wraps and the pasta. The service was extremely fast and friendly. I think this is the perfect lunch spot and the noodles are delicious. The only issue I had was once the noodles set in, they began to stick together. That was my only gripe! But I will be abck to experience this and maybe all the items ont he menu!

It’s a competent Noodles & Co. location. The food is good, and tastes like what you’d get at any Noodles & Co. location. The staff is mostly friendly, if a little absent-​minded. I wouldn’t normally be compelled to write a review of a chain restaurant, but there is a seriously FOUL SMELL near the soda fountain. You can smell it at 10 paces. It’s mold. I’ve been there a handful of times in the past few months and the smell remains. It’s gross and needs to be fixed. It makes me scared of what else is going ignored in this restaurant if the staff is totally cool with that nasty mold smell (which can be smelled from the register and several tables) and doesn’t take steps to find mold and remove it and replace whatever is harboring the smell.
Clean it up, guys. Seriously. It’s a restaurant. People eat there. There is no way the staff doesn’t smell it; it’s stronger than the pee of a 10,000 tom cats. It’s gross. Do something about it.

I usually really like noodles and company but I guess today is probably the wrong time of year to dine here. It’s the last Sunday before Christmas and the restaurant wasn’t really that busy but over half the tables are dirty and unusable. There’s one girl clearing tables but she doesn’t clean them after she picks up the dishes; the place is really filthy.
Noodles and company usually has free WiFi, and when the manager delivered my food to the table I asked her about the wifi not being on. Reply was maybe be rebooted; that was 10 minutes ago and it still doesn’t show up so she never took the one minute to reboot.
Check out the photos they were all taken in about 5 minutes of each other. Take notice of the pictures of before and after, and also the photo of the employee busing the tables (she has no cleaning towel to wipe down the tables).
This is disgusting!
If the hygiene practices out front are reflective of the entire kitchen this is bad news. I will never eat here again at this location and I would recommend you never eat here as well.
If I could I would give this location a zero star rating.
After finishing my meal I pulled the manager aside and told her how disgusted I was with the front of the house and commented about how it might reflect on the back of the house.

Shout Out to the Unilocal homie Erika F. for the pictures she supplied in her Noodles & Company-​Pikesville review. Her photos had me salivating over my company’s keyboard & led me to go visit my local Noodles & Co after work for dindin.
I got to this location around 8pm on a weeknight and, unlike the previous reviewers, I did not see a filthy/​disgusting dining room. There were, however, several customers dining at the time of my visit so who’s to say if maybe their tables would have went uncleaned for a while once they left? Dunno/​DontCare either way as all I can speak for is my food & takeout experience and I was definitely satisfied on both counts. All the staff members I encountered (from the ones behind the counter to the kind young sir cleaning the beverage station) were pleasant and quick to greet me with a smile.
I ordered the parmesan crusted chicken over penne rosa (withadded olives because they’re my best friends) which was great and I also had the tomato basil bisque which was on the money honey! Yum Yum! Speaking of money, my meal ran me about $ 8 with no drink, which I was a little put off by, but eh, for a «smedium» bowl of pasta and soup that satisfied my tumtum, I’ll save my complaints. this time.