Rain 903 Restaurant & Lounge

We were told at 11:30pm that there would be a breakfast buffet, but when we went to breakfast 9 hours later, there was no buffet, because the hotel was not at 30% capacity. Surely this is information they could have had the night before.
There was a $ 3 charge for coffee that is served for free just outside the restaurant, so don’t waste your money on that!
We were fairly pleased with the menu options, but when I ordered the Maryland Benedict, I was informed that there were no English muffins, so I changed my order to biscuits and gravy. We then waited for over forty minutes as my pregnant partner got hungrier and crankier. Finally, my partner went up to pay, since we were running late and she hoped to speed things along. After she paid, the server somehow found out meals right away. Except my gravy was congealed and barely warm, and my partner’s garden skillet had no vegetables at all, and instead had giant chunks of ham in it. Ham does not grow in the garden. The server said, «Yes that’s the Denver skillet.» which was NOT what she ordered, since she is both a vegetarian and a pork-​eschewing Jew. So we waited for over 40 minutes, the food was served cold, and the order was wrong. The server had absolutely no ability to move quickly and did not try to rectify the situation. We asked for our money back and had to wait several more minutes for that to happen.
This restaurant is too expensive and certainly not faster than going to a different breakfast restaurant! Don’t waste your time or money!

I was at the Sheraton for a conference with a co-​worker, and we decided to eat lunch here due the convenience of eating in the hotel and conference center. We were seated right away, but then no one came around to get drinks or inform us that the lunch option was strictly buffet. maybr a placard or sign on the table would be helpful. We could see the buffet, but we were seated so far from it, we really weren’t sure if it was a private party or what… we waited for 10 –15 minutes and decided we would just go up. When we returned to the table, our drink orders were finally taken. Everything on the buffet was fine. Nothing extraordinary but everything was good. Simple, but it would appeal to most, I believe. A convenient, easy choice if you’re staying here.

Here for a workshop. Restaurant is poorly equipped to deal with large volumes of customers. Restaurant manager turned away guests who were in line stating that he could not guarantee service in our alotted 1 hour lunch break stating that all meals are «cooked to order». Once seated, it took at least 10 minutes to get our order taken. When placing orders, a member in our party was told that his burger would take 25 – 30 minutes to cook in order to be well done. Service was slow with only 8 tables occupied in groups of no more than 4. Luckily I am not a guest of the hotel… but sadly I would not book accommodations here based on the restaurant service only.

I was here for a meeting and they catered the lunch. The first day they had a chicken dish which was dry. They had a cake table where I got a slice of chocolate cake, but it wasn’t worth the calories. The second day they had some wraps. I had one with tuna which wasn’t bad. The staff is also attentive, but food isn’t that great.

I’ve been to the Sheraton plenty of times for various meetings, but never have had a chance to eat at Rain 903. Today I needed to grab a quick bite before a meeting and decided to stop in. I ordered the sesame ginger wings, and though the sesame ginger sauce was pretty tasty, the actual wings were similar to that of something you’d find in any grocery store freezer. Needless to say, I was highly disappointed. On the flip side, the server was nice, so +1 star for that. I’ll definitely NOT be coming back.

A group of friends and I came to Rain because we had a
gift certificate. We called ahead for a our 7pm Saturday dinner reservation but didn’t need it because we were the only people there except for a few people at the bar. (by the time we left we were one of 3 tables). The young gentleman acting as host/​waiter/​server took us to a seat near the windows and got us our water, which took about 10 minutes. It took about 15 minutes to get our drinks from the bar, which was 1 beer and 1 glass of wine. This was when we ordered our meals. Two NY Strip steaks medium, and 2 Filet Mignon medium.
The food took almost half an hour to come out and all the food was cooked medium well. We ate anyway because we were starving at this point. The seasoning on all the food was very well done, my only complaint with the food itself was the steak being overdone.
Once we finished we sat and talked another 20 – 30 minutes before I got up and asked for the check. The only times we saw the waiter was when we were seated, our 2 times to bring our drinks and get our orders, and when he brought the food. Once I had the check, I went to pay immediately. Neither he, nor the person he got to assist who I assume was a manager, knew how to process the gift certificate. Once that got settled, I paid with my debit card. I had to actually ask if they wanted me to sign anything, because they just said «Ok you’re done.» Once they printed the receipt I signed, gave a cash tip, and left.
Today, I checked my bank account, and they charged me twice, for two different amounts! It took 45 minutes on the phone with the accounting department to find out what was going on. The woman I spoke to had to dig through physical receipts to see what happened and was very patient, other than being frustrated at being sent back and forth before I talked to her it was nice to talk to someone willing to help.
Overall the staff was very friendly. But there was no attention and the service was extremely slow. It it was busy I could understand a delay, but being the only people in the place when we first worked in, there should have been faster service and more attention. I don’t know if our steaks were the server’s fault or the kitchen’s, but again with no one else in the place there should have been better attention to detail. Each dinner was $ 25/​$ 30 per plate, and it’s sad when I comment that I could have gotten the same level of care or service from a chain and spent half as much. Unless they make some changes, I’d say save your money, and go to the Towne Center across the street and eat there, or the Cheesecake Factory around the corner.

What they lacked in variety and quantity in food they make up in service. We had buffet here for breakfast when the food came out fresh and our first impression was the variety wasn’t there. Quality was okay.

Just dined on the best crab cakes in the Baltimore area. And yes, I’ve had Phillip’s, Timbuktu’s and G & M’s. Rain 903’s crab cakes are the best. Not much, if any filler. They’re topped with a spicy remoulade, so if you don’t like spicy, ask for the sauce on the side. The crab cakes are served with real mashed potatoes and a veggie. Now, the veggies were the frozen variety and a disappointment alongside such wonderful crab cakes. But the ‘delicious’ chocolate cake more than made up for those frozen veggies.
They also have a fabulous chicken pesto sandwich (lunch menu) that is layered with fresh asparagus, eggplant and cheese. So why they’re serving a frozen veggie with those delicious crab cakes is a mystery.
Anyway, kudos to the chef, Ahmed Saloni, the manager Claude Duvall and the server Pete Commander who exceeded my expectations at this restaurant. They are friendly, genuine and will ensure you have a great dining experience.

A hotel restaurant in a budget business-traveler’s hotel needs two things, edible food and efficient service. Customers eat there because they don’t have the time or energy to go someplace better. I ate at Rain three times while staying at the Sheraton. I was especially pressed for time the two times I went for breakfast. The buffet seemed like a good, quick choice. The food was fine, although the selection was quite limited for the price; only 3 – 4 hot items for about $ 13. The service however was awful. I had to work at flagging someone down to get my first cup of coffee by the end of my meal, and the waitstaff seemed to need a lesson on working the cash register. The third time I went, I paid at the counter, and the staff were literally using a paper coffee cup as their cash drawer. The cup was just stuffed with wadded bills and receipts! I was behind other customers and for each customer they had to pour the wads out of the cup and sort through them to make change. This in combination with only marginal ability to use the computer results in a very long wait to complete a series of very simple transactions. This may not sound so bad, but trust me it is more annoying when you are grumpy because you haven’t been able to get enough coffee and you are rushing to sit through an all day boring meeting in a windowless conference room!

This review is only for the breakfast buffet and the breakfast menu. The buffet is quite limited. When we came here they had run out of food and were just replenishing the buffet. Unfortunately due to time constraints, we couldnt wait for the food to be replenished and were forced to eat the leftovers. It wasnt worth the $ 12.99 price tag but maybe if we had stayed longer it would have. OJ and coffee are included in the buffet price.
The breakfast menu is a bit cheaper if you opt not to do the buffet. The choices were good but the menu isnt extensive. I had ordered the open face breakfast sandwich which included eggs, cheese, and sausage on a sandwich bun. It came with home fries and tasted pretty good. Service was also quick.