Borges Towing Service

If you are looking for unprofessional service and a receptionist who constantly states «they’re closing early,» well you’ve come across the right place.
I’ve called twice trying to reserve a U-​haul (they’re an authorized dealer), and both times the receptionist answered the phone saying «hello.» First of all, shouldn’t you answer the phone stating your business name? Well apparently she doesn’t know that. Then after confirming that the place I had called was indeed «Borges Auto Service,» I stated my reason for calling… to reserve a U-​hual for an upcoming move. She then told me they were closing early (both times I called before 3:50 p.m. and their business hours state they close at 4:30 p.m.), but ‘may’ be able to help me. I told her I needed it for a Saturday in-​town move and she told me they were closed Sunday. I was puzzled and once again told her I needed it for a Saturday. She then instructed me to call during their «regular business hours» (which I did), so that she could better assist me.
I then call almost a week later and same experience as above, only this time, that same Saturday I requested is not available because they have decided to close that day.
Hmm, sounds like someone does not want nor need business. I suggest you deal with another U-​Haul company… or better yet, stick with Budget. I only gave them a second call because they are just a block away from my storage unit.
Don’t waste your time with these folks.

Update — they did pay for the damage after sending a threatening letter so at least they «manned up» and took responsibility — but when we picked up the care initially they called the cops on use when I was photographing the damage in the parking lot. they specialize in intimidation so if you have to deal with them bare that in mind.

We had Brian as our tow guy super genuine and very friendly…
Brian was kind enough to take us to a motel after we had to leave our car at an autozone.
They arrived about 40 minutes after I called (other two services were about 3 to 4 hrs ETA)
We recommend and they rock

They closed early do to personnel causing us to pay an extra fee to open the gate 90 dollars. When the guy came to the gate he had an attitude for no parent reason. Then they also put a lean hold on the vehicle (which paid and owned) on the second day which they said they would only do after the third day. Very unprofessional. This place is no good.

Awesome! Called around & they had the best price. Said they’d be there in 20 min & they were! Very professional & polite! Would defiantly use them again (hopefully I don’t have to) & recommend to family & friends! God bless this company!