M & M Automotive

Thanks to nate for fixing my car! I felt like I was getting a fair price and my car runs great now.

I have been coming here with my cars for 10 years. My parents came here for 20 years before that. So, for 30 years my family has used M&M. I have never been steered wrong by these guys. HONEST and good at what they do is a hard thing to find. I trust these guys with my vehicles. My commute car has 220,000 miles on it and the maintenance they do on it played a major part in that. Thanks M&M !!

We were LONG TIME customers here. My entire family has been taking all of our vehicles to Rich for years. We always received great service until about 2 months ago. I had taken my vehicle to get a few problems fixed including putting on new brakes and rotors. When I picked up my vehicle, one of my brand new rotors has rust marks, like it had been exposed to water or wasn’t re-​surfaced prior to putting it on my car. This was frustrating because not only was it clear that whoever worked on my car had to have seen it, but the poor condition made it so every time I would brake, my car would shake. I took it back to Rich and he re-​surfaced my rotor and took it on a test drive afterwards. He then proceeded to tell me I brought it in for no reason and that the vehicle was not shaking. HE TEST DROVE IT AFTER RESURFACING! He would not allow me to speak because he kept talking over me. I was angry, especially because we were very loyal customers.
Then, my brother took his vehicle to Rich and he would not install customer supplied parts on the vehicle. This would not have been an issue if he was not trying to charge $ 150 for a $ 45-​$ 60 part on top of $ 200 labor for a one hour job.
After spending thousands of dollars on cars repaired by Rich for over 10 years, we will not be returning. This guy is starting to think he is much too good for any customer to voice their opinion and is much too proud of his work.
Also, Ray, another mechanic that works for Richard, is always extremely unfriendly and very rude.
Goodbye M&M Automotive

M & M is the best – nobody else touches my cars. They have taken care of my cars for close to 15 years. They do great work at a fair price.

Called to ask for help on a suspected suspension issue and they referred me to another local shop. I asked why the reference and they said the other shop does more suspension work than they do. I think this is a good thing, because it tells me they know what they’re good at, and what other shops specialize in, and are willing to give up a single instance of business to make sure the customer ends up satisfied. It worked, because next time I have car trouble I’ll come to M&M first. I appreciate the honesty and the customer focus.

«We don’t install custom supplied parts.»
I asked for labor costs and these guys don’t do it so they get a 1 star from me. 3 other shops I called will do and charge just the labor. Not excellent service as you would think.

This is definitely the best repair shop in Tracy. They are knowlegeable and fair, and the service is fast and efficient. Most importantly, the work is excellent.

Been a LONG time customer here. I have never had a reason to be unhappy here. Rich, Roy and crew are very professional, and know their stuff! The most important thing is: you can TRUST them, they have been in business for many many years, you dont stay in business unless you are good. If you have car or truck trouble, go see Rich and know that you are getting a «strait shooter»! Quality work at a fair price!

I have trusted M & M with our cars for the past 9 years, and I can always rely on their competence, professionalism and integrity. They are truly the Best of Tracy.