You know, it is really too bad that the customer service of the receptionists and billing lady are so horrible here… because we really like Dr. Kaz! He is always very friendly, helpful, and patient. Unfortunately, we are in search of a new dermatologist. Sorry Dr. Kaz… your staff needs some improvements and maybe some lessons on professionalism. My daughter who is now over 18 and a college student went to Dr. Kaz and received a bill. Since my daughter is in school, has no income, I CHOOSE to pay her medical bills. The billing lady was SO rude to her when they THOUGHT I missed a payment… the truth is, it takes them anywhere from 2 weeks to 2 months to post the payments to the account. After waiting for 2 months for a payment to post, I stopped payment on it(via my HSA account) because subsequent payments after that had been posted to my account. I figured that there was some glitch because them payment was scheduled for 12⁄31 and it was 2⁄22 and the payment still hadn’t posted. Well, they just happened to try to post it that day and are sticking ME(my daughter) with a $ 25NSF fee!?! I even had a lady from Health Equity(my HSA acct) call her and she would not budge. The billing lady also called my daughter and told her she needs to «grow up and pay your own bills, you are an adult». Are you kidding me?! What is wrong with a parent trying to help their child while they are perusing a college education. I was appalled!