Was using one of their stylists to complete my updo for my wedding day. Arrived early and she’s doing the practice updo for another bride. Keeps me waiting 45 minutes before the other stylists take pity and start working on the rest of my bridal party. Almost an hour late she starts in mine, rushes through it. Looking at the pictures(which were rushed and didn’t get completed because we were now almost 2 hours behind schedule) my gorgeous hairpiece is crooked and kept falling out, and my curls all fell out before the wedding even started. I would never allow something like this ruin what was a beautiful day as I married my best friend, but the pictures my bridesmaid took at the salon says it all. This salon is undoubtably the most unprofessional establishment I have ever been to. You couldn’t pay me to go back.
Shea R.
Place rating: 5 Rochester Hills, MI
This place is wonderful. Stylists are awesome, and super friendly. They do a great job on your hair. I would definitely recommend checking this salon out. Beautiful place inside & out.
Miriam E.
Place rating: 1 Manhattan, NY
Awful. I went in for eyebrow threading. Told her just to «clean them up but don’t touch the shape» as I had big, beautiful brows. Next thing I know 40% of my eyebrows are gone. Really odd shape and very jagged. I left right away and went to Sephora where I spent $ 40 on an eyebrow wax and eyebrow pencil. So upsetting. I called the manager the next day and she took the side of the lady! What happened to the customer is always right?! Never going back here again.
Bill N.
Place rating: 1 Sterling Heights, MI
Took my fiancé here, the day I proposed to her. 2 and a half hours later, she was finished getting a manicure and pedicure. Staff was nice to me, but condescending and rude to my fiancé. Showed up for a 3pm appointment 5 minutes early that was made and paid 2 weeks in advance. Had to wait 30 minutes just to get started. They were not busy, just the person scheduled to do the Manicure and pedicure was busy talking with her family. I had made it clear when I paid for the appointment what the occasion was, not to say anything or spoil it. Telling my soon to be fiancé she needed to dress better for her big night out was not only rude but a dead giveaway on what’s going to happen that night. I thought a Manicure would be a great idea, especially after she says Yes to take some nice photos of her ring. I think the idea was still good, just the wrong place to do it. Will never go back. Ignore the photos that are posted for this place as well. Not only were the photo’s posted by an employee, but the place is dirty now. Seats are dirty, white seats have black all over them, floor was dirty. Definitely not a clean place. If this review doesn’t turn you away, feel free to look up their facebook reviews. Reviews of their owner yelling at an autistic kid and kicking them out of the store.
Paul K.
Place rating: 5 Sterling Heights, MI
Love this salon. They always do a great job, they’re always on time, they take their time, and overall great customer service! Also, Karen is the stylist that does my hair, and she does a tremendous job! I would definitely recommend this Salon.
Kriti P.
Place rating: 1 Palo Alto, CA
This is the absolute worst salon I have been to all my life. Went there for a hair treatment. I called before hand and got an appointment for 2pm. I reach there and am greeted by a receptionist. She tells me to wait as she calls the stylist. I can see two women sitting behind a think drape, drinking coffee and chatting away. 20 minutes later the girl(Flora) who is supposed to do my hair emerges. She says it’ll be another 10 minutes before she can attend to me. She goes back to chatting with this other girl behind the curtain. The receptionist comes 20 minutes later and says she will wash my hair. She washes my hair 3 times and makes sit on a chair. I wait exasperated for Flora. Flora emerges literally 20 minutes later and looks at the receptionist disapprovingly and asks her to wash my hair again(the 4th time!!!). I later discover this is because she still wanted more time to finish her banal discussion about her boyfriend and other crap with this other woman. By this time I had had it. My appointment was for 2 and it was 3:30 and Flora(the stylist supposedly) had not touched my hair and she was in no mood to. I couldn’t take it any longer. I left the salon with wet hair and no word of apology from Flora. She seemed like an overtly smug individual who was not interested in doing her job ATALL. Worst still, she treated the receptionist who washed my hair like shit. I wouldn’t recommend going here at all. Salon M sucks…
Libby F.
Place rating: 5 Silver Spring, MD
I just had my eyebrows threaded at this brand new(6 months old) salon. I was a bit nervous when the tweezers came out afterwards. At most places where I have gone for threading I am in and out of there in five minutes. The threading procedure didn’t take long and was fairly painless. The tweezing part wasn’t so painless, however, my brows have never looked so fabulous! Angelina is a pro! I took my chances, and I lucked out! If I lived in the area I’d be here all the time. Best part: Eyebrow threading is only $ 9.00!
Monica Z.
Place rating: 5 Troy, MI
Amazing salon. They do it all(hair for men and women, nails, waxing, threading, facials, etc) and do a great job. Extremely reasonable prices! Cheapest around. They take walk-ins and I’ve never had to wait. Owner is always there and makes sure you are comfortable: water, coffee. I have tough hair and they do an amazing job blowing it out. I will never switch salons! Oh did I mention Thursday they have $ 15 facials, men’s haircuts and blow drys! They always have specials going in too. You won’t be disappointed there.