Bella Spa & Nails

Eyelash BUST!
I purchased a Groupon for eyelash extensions and was so disappointed. The lashes were plastic (hard) and looked so tacky (fake). I woke up the next day with pink eye in both eyes! DISGUSTING! I had to go to another salon to take them off and it took over an hour. The REAL PROFESSIONAL told me they’d put too much glue. Needless to say, not only are my real lashes much weaker (and falling out), but I WILL NEVER GO BACK. Rest assured I will tell EVERYONE I know what a sham this salon is! SHAME ON BELLA SPA AND NAILS.

I can’t believe everyone is Westchester doesn’t know this place for eyelash extensions! The pricing is great compared to other eyelash bars. The staff is so helpful and very nice. I am very excited I found this place through Groupon. They have a solid customer now.

HORRIBLE EXPERIENCE
Got «eyelash extension» which means they glue plastic lashes to your eyes. Not your eyelashes. My eyes were fine till I got home, 30 min later my eyes are inflamed and red. I called the salon telling them that I had caught an allergic reaction because they put glue on my skin. No one in the salon knows how to speak English properly and I had to wait for a phone call almost an hour later. DONT GO HERE. Take your money and run !

The worst care for a client with respect to time shifts play with me today comes with an appointment at 4:30 and 5:40 was my turn and gave it to someone else. «By mistake» and yet the only thing the manager says CINDY Sorry. and even with the reservation that it was my turn and after waiting nearly two hours tells me blatantly q and wait 5 minutes Sorry but the service and not by their employees if the manager is CINDY La Bella Spa…
La peor atención para un cliente con respecto al tiempo juegan con los turnos yo hoy llegue con una cita a las 4:30 y eran las 5:40 y mi turno se lo dieron a otra persona. «por equivocación» y aún así lo único que dice la manager CINDY Sorry. y aún haciendo la salvedad que era mi turno y después de esperar casi dos horas me dice descaradamente q espere 5 minutos más y Sorry el pero servicio y no por sus empleadas si no por la manager CINDY es La BElla spa

I’ve been coming here for almost 3 years now. A few staff members have left and I miss them very much, but the staff in general are wonderful. The place is clean, and if you need a nice, relaxing mani or pedi, or both? This is the place for you. The services can take a little while, but to me, so worth it. I love taking my time.
There are times when you walk in and there is no one else in the place, other times, there can be a wait. I think sometimes they overbook themselves, which can be annoying and the reason they lost a star.
I love coming here, I love the staff, and the massage from Lilliana? For free? Bliss!

I have been several times and the quality of their manicures and pedicures are too notch in a relaxing environment. It is great for bridal parties too because there is a hair salon downstairs as well. On my last visit I had an hour hot stone massage with Laura and it was very relaxing with just enough pressure.

I had a great mani/​pedi for my wedding here. It was quiet and relaxing and my pedicure lasted forever. The shellac manicure I had done was amazing and lasted for 3 weeks with barely a chip! I would definitely go back.

I had a great mani/​pedi here and the Groupon service was fantastic. There was also fantastic shoulder massage which was a good 5 minutes and by someone that clearly has years of «real» massage experience. I’ll be back for both mani/​pedi and an hour massage.

I originally bought a Groupon and have been going back ever since. They really pamper you! My only concern is the lack of parking and the length of time it takes to get your nails done.

I had a Groupon deal & made an appt. over a week in advance. I got there a few minutes before my appt. & sat down to wait since it was very busy. 3 women walked in almost 15 minutes after me & within 10 minutes, one of them sat down & started
getting a pedicure. This was already 15 minutes after my appt. Then I had to go & put even more money in the meter since I didn’t want to get a ticket. It wasn’t until I let it known that I was pissed & then the manager took notice. Horrible place — don’t waste your time or money. Customer service stinks.

I’ve been here twice for a manicure and spa pedicure and loved it. It’s clean, quiet and comfortable. Both of the women who did my nails were friendly and meticulous. I would highly recommend their services and would definitely go back. It’s a little more pricey than some salons in the area, but well worth it.

Bought a Groupon for a mani/​pedi, and I’m glad I didn’t pay full price! I had an appointment, but still had to wait half an hour before being seen. My nail tech, who I am pretty certain is normally in charge of washing towels and cleaning up, was terrible. She cut my nails wayyy too short (after I asked her not to), and the edges are not filed and look ragged. After she painted them, another woman came over and repainted them, but they still looked pretty awful. Afterwards, I asked to get my eyebrows waxed, and I left with bits of wax stuck to my brows that I still am picking out! I don’t get my nails done weekly, and I was really disappointed that a treat to myself turned out so poorly. Will stick to another salon, for sure!

A nice, clean place with comfortable chairs. I got a mani/​pedi with keratin gloves and a very pleasant mini massage. My aesthetician, Grace, was lovely and thorough. I’ll be back!