Advanced Drying

Dustin Anderson, owner of Advanced Drying, came to our house to look for possible mold after HERTSMI testing revealed the presence of a specific type that could be causing health issues for me. Dustin came highly recommended from several people who have similar sensitivities to mold. He was clearly well versed in the subject matter and it was apparent that he is genuinely motivated by helping people with these sensitivities, even if it means his services are not needed. He took the time to answer all of our many questions. Because further testing must be done to determine what remediation would entail, we did not talk about cost. I can’t therefore speak to how that might compare to others who offer similar services. What I can tell you is that I was very impressed. I can’t imagine finding someone whom I felt more confident in as far as their knowledge and integrity. I am grateful to him for his generosity in time and for the direction he gave in how to proceed. I would absolutely recommend him without hesitation.

In January 2013 I came home to fifteen feet wide of water flowing out of my garage. As I ran into the house I was shocked to see several inches of water on the floor of my kitchen and laundry room. The water was pouring all over my new cabinets, soaking the walls, ceiling and flowing into the garage. I was devastated to see my newly remodeled home in such disarray. I called the insurance company and they suggested I call one of their «preferred» restoration companies. I didn’t even think that I could choose who came to my house since they were paying for it so I setup the appointment which wasn’t until the next evening. I couldn’t believe I had to wait a whole day to start the cleanup. About an hour later I called a friend who explained to me that I could choose who I want to come and do the cleanup. He gave me the number of Dustin at Advanced Drying. I called Dustin and he said he could be over to assess the damage that evening. Less than a few hours later he showed up and got started. He was very detailed oriented. He went over everything with us so we would understand what the cleanup would entail. He assured us that the cleanup part would be painless. The next day his crew showed up ready to demo. They put down plastic covers to protect the floors and cleaned up every inch of garbage and dust. They were very courteous and kind to my husband and I, our children, and our animals. They took care of everything and made it very comfortable for us.
I hope I never have another flood but if I did, I would definitely use Advanced Drying again. They are the best in the business and customer service is their number one priority. You can’t go wrong with Dustin and his crew.
Thank you for making a terrible experience bearable for our family.

I had a flood from my 300 gallon fish tank. Dustin the owner came out right away to assess the damage and quickly priced out a solution to dry out the house and avoid any future mold issues. I highly recommend this company to anyone who has a flood issue in their home. They are the best.