All RV Services Center

I took my Class B in for maintenance on appliances, a few small repairs and to instal Roof TV antenna and sewer hose kit. They were having problems with staffing. My RV was there for 2 months! I tried to reach them by phone got no answer or when I left a voice mail message the call was not returned on several occasions. I sent several e-​mails to the owner without getting a response. I finally sent one last e-​mail stating I would be there on a specific date/​time to pick it up. When I arrived I was told the owner did not get the e-​mail. My RV was in a mess. Filthy dirty inside and out and only 50% of the work had been completed. After 2 months!!! They should have been able to complete all my work in 2 days not 2 months. The bill was $ 800
Don’t go there!

Called about getting propane tank filled, they said yes.
Went there with my 1 gal new propane tank, she took me out back
and a guy stopped and took my tank across alley to fill it.
Then the blonde lady in the front said oh theres a 3 gal minimum
So even though the guy had already took my tank to the propane and was ready to fill it
I wasn’t important enough to do business with.
I took my 1 gal tank and left. So rather than make any sale at all they just stood there.
I had a 5 gal empty at home for the grill I needed filled also and was looking for a place close to my
house to start doing business with, but since they refused to do business with me on this small one, I went to U-​Haul.
Needless to say, I will not be returning to All RV again.
Good business skills All RV!

My husband & I are from NJ & have been traveling in our 2006 RV these last couple of months. When our RV broke down recently in Tucson, AZ we needed to be towed to a reliable RV Service Center. We had 3 serious problems that required fixing: a leaking brake line; a slide out with leaking hydraulic fluid; & a linkage problem with the transmission. Not knowing anything or anyone, we looked up a few businesses on our I-​phone & read their reviews. We selected All RV Service Center & were not disappointed. As the reviewers stated… honest, fair, & hardworking family business … described our experience as well. Within two days… our RV problems were expertly repaired in a professional friendly manner. We feel very fortunate that we choose this business…& would recommend them to anyone who wanted excellent RV repair. Now that everything is running smoothly, we feel confident about resuming our journey back east.

Our 5^th wheel trailer sustained considerable damage to the rear endcap and the interior back wall on our way south in Nov. of 2014. Several shops were too busy to do the repairs in a timely fashion though we did get an estimate from one for $ 5000. All R.V. had no problem fitting us in. Now we know why.
The estimate was very much higher when it was sent to our insurance company than what we were told. The owner said $ 5 – 6000 and sent in $ 6900. That would have been fine except they did shoddy work and did not complete all repairs that were charged out on the estimate.
An insurance adjuster had them fix some small things but did not require them to finish a major part of the interior estimated work or redo such things as an upside down window frame or puckering vinyl on the wallboard that was installed. We have addressed his poor inspection with our insurance company with the prayer that he will be more diligent.
We have reported this to the Better Business Bureau and the Arizona Attorney General’s office. Both have advised us to take them to Justice Court.

Took my Ford van to All RV to have them order and install a Remco drive shaft disconnect, as well as installation of a Blue Ox base plate, which we had, and gave them a $ 600 deposit
We were told it would take one day to do the job, and it took two. When we picked the van up it had a terrible vibration. We were told the Remco drive shaft had been damaged in shipment (so why install it?). I took it back, they had it 2 more days, then said there was nothing they could do.
I stopped payment on my check for the balance of the work ($ 1286), and then they finally agreed to fix it. They kept the van another week, and it was still not fixed.
Finally I had to take a police officer to their shop to get them to give me my van back, because they wanted $ 440 to reinstall my original drive shaft and undo what they messed up. It still cost me over $ 400 to have them install the base plate.
They completely botched the job, the owner was very rude on the telephone several times, and they broke every promise they made to us to make it right. It is ridiculous to have to involve the police just to get my own vehicle back!

Not bad and has a good parts supply.

We had a wheel bearing problem on our fifth wheel while on a trip. They immediately started work and got us back on the road very quickly. I am sure if we had gone to one of their «fancy» competitors we would have likely had to stay over night. Great job!!!

We had a Dometic air conditioner replaced. Quoted 2 – 3 hrs, which turned into 2 guys, 5 hrs. We paid and were getting ready to leave when it was apparent no cold air was coming out and the fan shut down after a few minutes. Two techs spent another 2−½ hrs. and could not find the problem. They assured us it was a warranty problem and would talk with the manufacturer before we had it repaired elsewhere (we were traveling and had reservations, and didn’t want to spend Memorial weekend in their junk yard). Two weeks later at another facility, they found that a wire was to have been capped off, and there was a picture of it and instructions in the installation instructions that All RV did not see or follow. We had to pay the second RV place to finish the installation. All RV did not contact Dometic as promised; when the second repair place called Dometic, they had no knowledge of the problem. When we called All RV to see who was going to pay, they said they couldn’t help any more.

I ordered a new propane refrigerator from Tami she seemed like she new what she was talking about, but some misunderstanding between her and I over the phone order happened. It was the wrong color and wrong unit entirely! Maybe I wasn’t clear what I wanted? Maybe she didn’t understand what I needed? What I thought I ordered I didn’t get! But this story isn’t over I am going to take it back today and lets see what happens. If they do me right by taking it back I will post back how great they are. If not, then??? Wait and see. Kevin T.

Day 1: I had a problem with my RV Air Conditioning (inside coils freezing up) and called around to find someone who could come to me. My first call was to a place that charged $ 67/​hr but they were booked for days. Like the previous reviewer, I think this business’s $ 88 per hour rate is excessive. Not only that, it’s $ 88 for the call out and $ 88 for the first hour (plus some mysterious $ 4 charge) which amounts to $ 180 just to show up. The AC tech was a mess (dirty, unshaven and smelled bad), and didn’t appear to know which end was up. He checked the things I had already checked that I had told him about (dirty and/​or blocked coils) and didn’t do much of anything else in the 35 or so minutes he was here. He left with no resolution, with my credit card charged for $ 180. To their credit, they did show up within a couple of hours after my call.
Day 2: After calling to complain, the owner called me back today. She gave no satisfaction and actually hung up on me after I told her she could either resolve this or I would write a bad review on-​line. Well, this is it.

Not bad. They’ve been around for 30 years, so they have to be doing something right. They had no trouble diagnosing and fixing my 20 year old propane RV heater, so I was pretty impressed. However, their labor rate is $ 88/​hr (is that typical for auto repair?), so it seemed a little on the pricey side. Their shop also looks like it’s 30 years old, so that keeps them from getting a 5-​star rating.