Carl’s Jr.

Worst customer service ever. Went here at night, they didn’t acknowledge my entrance, and instead ignored me and talked about «smoking a blunt.» When they acknowledged me finally, I ordered a shake and french fries. The shake they gave me was basically whip cream and it was leaking majorly off the side. When another lady came in, they gave her her food right away even though she ordered after me. When they finally gave me my food, they rudely handed it to me. Never going here again. It was a rude atmosphere, I felt uncomfortable, and I felt very out of place.

Careful how you order.. They have a tendency to over charge you.
I’d go somewhere else.

I absolutely cannot stand this place. I go into work at 5am and this carls jr is open 24 hours. You are unable to order breakfast until precisely 6am which makes no sense, who is going to want to eat a western bacon cheeseburger at 430am for breakfast?! When ordering in the drive thru they take FOREVER regardless of time of day. The times I have eaten there the food, especially the biscuits are almost ALWAYS burnt or extra toasty to the point where it makes the good nasty. Their customer service is even worse, if you try calling to speak with a manager they seem to be even more rude than the employees who gave you a poor experience in the first place. This place is rundown on the inside as well. I will NEVER eat here again after my last experience here where the asst mgr gave me and my coworker such horrible attitude over simple questions about new menu items they had introduced.
If this place could be rated with negative stars it would have been.

Same quality food as Wendy’s but takes two to three times as long t get it. Not a good place to go if you’re in a hurry.

This is an inefficient restaurant… It doesn’t matter if there are one or two people in front of you in the drive thru, you are guaranteed to wait at least 10 minutes.
It’s really unfortunate that I get a craving for carls jr every now and then, and that this one is closest to my house… I usually have to leave earlier than expected to deal with the insane wait time.
Employees don’t appear to want to be here and it shows in how they treat their customers… I suppose the word would be indifferently.
Several years back if we didn’t greet each customer with a smile, say thank you, and give them prompt service we would be immediately fired. Unfortunately those days are in the past.
With that being said, the food is decent, so if you have some time and couldn’t care less about your experience ordering, go for it.

Great place to grab drinks or food when you need a place to hang out before court. The courthouse is just a few blocks away.

Stopped off for lunch, today. This restaurant doesn’t live up to the standards that I am used to when I patronize a Carl’s Jr. Some of the booths were litter with napkins and straw wrappers. The table had crumbs and the garbage bins were overflowing with trash. The floors needed a good sweeping.
The restrooms were not cleaned and the urinals didn’t work.
The staff was just okay.
The food was so-​so maybe because of the above.
I will still stop off at other Carl Jr’s franchise.

Granted, I went through the drivethru New Years day at 2AM — but my bun tasted 16 days old, was hard and chewy, the lettuce was bad, and the burger was WAY overdone. Most other times though, everything has been passable. Milkshakes are good.

its just fast food long wait for the drive tru, at night.

Bourbon burger, worth trying! Love the creativity of the burgers and the fact that you actually get to taste the meat in the burgers. I’d take a burger from Carl’s Jr. vs McDonalds any day!

Carls Jr d the drive thru of this establishment and ordered specifically a kids meal with MILK to drink, well I have to say THANK GOODNESS I took a swig of it first! It was bad, very bad.
I called and told the lady on the phone it was bad and to check her batch., apparently she didn’t because when my husband took the milk back to her, she gave him another milk, he tried it and it was also bad! She did give us an orange juice instead and cookies, ok that’s fine. Just be WARNED try the milk before you give it to your kiddies.

I love the food at Carl’s more than other competitors. This location can be entered from the frontage road or Congress. I have only gone through the drive through, but both times I had special order items, and both times I found the cashier friendly and helpful. Chocolate Oreo shake is not on the menu but they made it for me! I will keep this in mind since it’s right off the freeway.

Great location, service, and food. A notch above most fast food restaurants.

My first job was at a carl’s jr and I really liked most of the food. But I have yet to have a good experience in a Tucson carl’s.

The only place that was near Riverpark Inn in Tucson to eat something.
That 7.00 Jalapeño Burger, I got was the best decision I made for being stuck in Tucson for August.
And they had air conditioning.
5 stars completely.