Chapman Used Cars on Speedway

I purchased a car a few days ago, and everything was pretty good until 4 hours after I had it, whereupon it began to smoke. Then totally die out. The response to my valid concerns (having to drift into a parking lot, and then walking home 3 miles in the middle of the night. Also, missing a few hours from work to make sure it gets towed to be looked at.) is an attitude of «look, tough cookie my man. Stuff happens, deal with it.» I’m not what you would call rich, but as a customer I expect, and deserve, to be treated with respect and dignity. So definitely go to Chapman if you don’t mind being treated indignantly while agreeing to pay your hard earned money on something that’s going to die out on you moments from leaving the lot. It’s just unfortunate and pathetic that companies think it’s ok to operate this way.

Amazing experience today buying a car! Brandon and the staff at Chapman were wonderful! They worked hard to help me find the right car and the best deal! You must buy your next car from them!

Chapman did an outstanding job of helping my family trade in our old cars and purchase a nearly new car. I would recommend Chapman for any car purchase since they worked so hard to take care of us as repeat customers. They are now my first choice when it comes to buying cars in Arizona.
Since my husband has become his own boss we needed to cut some family expenses, and one big area was in the way of Automobiles. Since he is working from home, we felt we didn’t need three cars and decided to trade in the two most expensive ones, the 06 Mercedes and the 2011 Audi, for one car that would be less expensive. After finding a few perspective cars online at other dealerships, I found that because they weren’t Mercedes or Audi dealers, they could not give me my best value in trade in.
When I went to Chapman, they worked really hard to give me the best possible trade in for the two cards and were they only place where I came out ahead of the game for the purchase of the new car. We bought both the Mercedes and the Audi from them, so they worked very hard for us and definitely gave us a great deal. They also worked very hard to show me a variety of cars across their city wide inventory. I originally stopped by the location on 22^nd with Honda and Audi stores because I wanted to look at Accords and get a trade in on the Audi, but we ended up coming over to the Speedway store because they had the most inventory in my price range. There they worked very hard to help me find the right car.
We drove home a really nice, nearly new Jetta last night. After looking at several cars that one was the best fit for us. It has a surprisingly roomy interior and trunk, and I really liked the way it drove.
We are very pleased with our experience at Chapman.