Found a pair of slacks at this Chicos location when visiting Tucson from Maryland. Tried to place my order through them to Chicos central by phone and was EXTREMELY frustrated as the staff was just learning a new sales register system. Must have repeated my information TEN times! Finally thought they got my order right, but when I returned home 2 weeks later, no slacks! Had to call them and talk to THREE different people! Turns out they don’t have the slacks & are going to issue me a credit. I had to CALL to find all this out! AVOID this location! The sales staff is inept!
Tessie K.
Place rating: 1 Seattle, WA
I am a poster girl for Chico’s clothing & have several pieces of their Travelers line for 15 years that I still wear. However the service at this store is poor. I was ignored for the 30 minutes while I picked out 3 blouses today. At checkout I mentioned this & received apologies. I talked about how I’d forgotten the mailed discount card and my birthday discount card to her. I chatted with another customer next to me about how we both had birthdays this month. When she left she asked if she had received her birthday discount, so I looked at my receipt and asked. I was told no, she hadn’t known it was my birthday and that it was too late to do it now, that I should ask for it next time I came in. Now I realize that I had also requested her to update my info in the computer too(and had given her my birthdate then) but obviously it was too much to handle. I was going to just try to let it go, but then felt upset. The reason I shopped there this date was because the month was almost over & I wanted to use my discount. I ended up asking for the manager, so the clerk did start over to check out my items with help from another staff member. It saved me another $ 9. Given that I love the clothing albeit overpriced to start with, I was left with a negative feeling and will not return.
Lisa W.
Place rating: 4 Hemet, CA
My first trip to Chicos yesterday. Nice clothes(pricey) and excellent service from Ann.
Andrea G.
Place rating: 5 Tucson, AZ
I am a walking advertisement for many of Chico’s quality clothes, belts and jewelry. It is a woman’s clothing store. I never thought of myself as a clothes horse, but when Chico’s has sales, you can score big. And, so I have scored big, as my closet(and my very understanding husband) can attest. I also am a Passport member, which you become when you first buy a certain amount. Then, all purchases after that get an additional 5% off. Nice perk. I get a lot of compliments for many of the items I purchased at Chico’s. The clothes are pretty much contemporary styles, esp. for the middle-aged and up women. Here’s what you want to know about Chico’s to be a smart shopper: Know that Chico’s coordinates a lot of their clothes and colors, so you can create really versatile matching outfits. If you travel(or even if you don’t), check out the Traveler’s line(synthetics that wash and are light and coordinate well with lots of their clothing). Jackets: Chico’s has a lot of really classy or artsy jackets. There is something for everyone. I have my share. A jacket can class up a basic top and pants, and just add some jewelry or a scarf and you are in business! Belts: I think every woman needs at least one Chico’s belt. Why? They are really fashionable, and VERSATILE/FUNCTIONAL.By that, I mean that many of them are adjustable. That is a great feature as female hormones and/or one’s diet may cause a waist to increase or decrease periodically. I have probably 5 – 7 belts from Chico’s, purchased over time. They are well-made and adjustable, and have really wonderful hardware or clasps(whatever you call ‘ems). Jewelry: Chico’s has become quite the jewelry provider. And they make pieces to match their clothes. The salesfolks are really helpful in helping you assessorize with jewelry and belts. I have necklaces long and short, simple and complicated, earrings, bracelets from Chico’s and I really love wearing all of them. And gals, that is part of the secret to looking chic. It’s those assessories. People seem to really notice the Chico’s attire and jewelry/belts when I wear them(they say nice things!). So go to Chico’s and get a few classics with some pizzazz, that will last you years and jazz up your wardrobe in ways you can’t imagine! The salespeople can help you create outfits out of a few pieces of clothing and jewelry that you can mix and match. If you have any doubt that I like Chico’s, just know that at any given moment, I probably have on one or more than one item from Chico’s. I find that so amusing! OK, let’s do an inventory check right now, as I write this. OK, two items: a silver multi-strand necklace. I adore this piece. And a black leather/silver clasp adjustable belt so I define my waist, on a simple black shirt.