European Auto Tech

Took my car in to be serviced and it turned out a lot more needed to be done. Euro auto tech worked quickly and diligently to fix everything. Dana was very helpful throughout the whole process. I trust these guys with whatever future car problems I may have and will be back!

Went in without an appointment or even a phone call because my Audi started leaking coolant, brought it in expecting a high specialists fee to diagnose the vehicle but the staff was very friendly and extremely accommodating. Would definitely recommend

Visited first time yesterday. I scraped bottom of car on divider. They were very nice. Checked underneath and told me the muffler was a bit twisted and dangerous positioning it near the gas tank. Refered me to the proper person and No Charge.
I will definitely be returning. Good people.

I recently cleaned out my invoices for the mini cooper I sold a few months ago and realized how much money I had spent on it, and a good chunk of the expense came from E.A.T. Although as a non-​technical car owner I cannot comment on how skilled the maintenance work was done to my car, I do feel EAT is pricey and did not seem to specialize in mini coopers. I only came to that realization after taking my car to a Phoenix area shop and have stuck with that place ever since, and each work order only cost me a fraction of the price of what I used to pay. For some reason, car repair is generally more expensive and less transparent in Tucson than elsewhere. EAT is one of the better ones in Tucson, but not the best I’ve encountered.

Only place I’ve taken my Porsche Cayman S for service since purchasing in 2012. I actually drive an hour and a half just to go European Auto Tech, and it has been well worth the time it takes to get there. I’ve had routine oil changes, brake replacement as well as 55k and 60k services preformed. Couldn’t be happier with the customer service from the friendly ladies at the front, to the superior work the technicians do! Highly recommend to anyone who loves their European vehicle and wants quality care.

I have my 1987 300 SDL Mercedes Benz the power steering pump went out. I am from out of town traveling through, they proceeded to diagnose the problem with the car. And gave a quote. the part unfortunately was in Germany and had to be ordered. They graciously agreed to let me leave my car for 3 weeks while I continued on with my trip, in a rental property car.
In my opinion they went above and beyond to make a customer happy. & I would highly recommend them who anyone traveling through, or local.
The repair was not cheap. Mercedes parts are very expensive. The labor charges were in line. Since I already had a quote from my normal Mercedes repair shop.
Great people to deal with.

European Auto Tech is more either less skilled, or dishonest …
in comparison to other shops in town.
I do not know how this place has so many good reviews.
untrustworthy. horrible customer service. rude.
Basically did hundreds of dollars work for nothing, actually made the problem worse.
Told us it was fixed, took car home, overheating.
Called the shop, they should have towed it but told us we already used the free tow to get it there the first time — but wait they sent us home with a «fixed car » ??
Fine we start driving it back to shop as we are driving the replaced piece breaks off with coolant exploding from the engine, steaming, etc.
Definitely couldn’t drive it then. Called them, they were so rude, basically stole hundreds of dollars from us. We called Stuttgart Autohaus LLC, suck it Euro Autos… BS take your $$$. Oh and this is a friday at like ¾ pm
They (strutt.) towed it to the shop, looked at it that afternoon, knew exactly what was wrong with it.
I had used both shops prior to this experience, different vehicles, etc. And I wish I had just gone to Stuttgart Autohaus in the first place. They have always been friendly, fast, and efficient. They knew what was wrong with the car within a couple hours whereas eurotech at the end still had no idea.
If you are the customer who just forks money with no question, and okay with getting ripped off go to euro…
**** read the other bad reviews they just do it — but some customers are smart enough to do their research… part, repair costs, etc. every bad review on here is a customer who doesnt want to be scammed by Johns BS and sees thru it!*****
Point is, John and his team like making $$$, not caring about their customers, and wanting to give them good/​costly service — you may think they’re great… but did you look into what they did to your vehicle… parts… work… call other shops.
I cant tell you how many phone calls I had with the owner/​manager (**“JOHN”) about this situation and he was beyond rude, the worst customer service. I run my own business, and am from a family of small business, and the way this place handles business and their customers is questionable.
I have intentionally waited a few months to post this review because I did not want some BS response from JOHN **. And I bet they wont even remember this situation because they have had many since.
Take your business somewhere else.
** John who cares obviously a lot about his Unilocal reviews — justifying /​lying about his service — makes me question the honesty of the positive reviews… friends, idiots who fork out $$ with no question…
Take your business somewhere else.
If not for your own sake, for mine… they stole bigs bucks…
and NEVER EVEN PROPERLY diagnosed.. .
took to strutt… they had it diagnosed in hours… dont waste your time or $$$$

I took my 2003 Porsche Boxter in for an oli change and to check my clutch. I had to have my clutch and flywheel replaced. They were very informative about what needed to be done and the cost associated with the repair. They also informed me of an issue that porsche has experienced with IMS bearings. I have always found European Autotech to be very helpful. They keep a very clean auto shop and my repairs have been completely on time.
Bob W.

Since my last review, I’ve taken my Audi here for a few routine maintenance jobs and a couple repairs. From my experiences, the mechanics are pretty thorough with repairs (I’ve never had to come back for the same problem) and the staff is always friendly. For further peace of mind, the work is also warrantied. Honest repair shops can be hard to find, but I think these folks are one of them.

I went to European Auto Tech on the recommendation of a friend. I own a MB E350 that I’ve had serviced at the dealership many times. When it came time to get new brakes I decided to look elsewhere. Scheduling my appointment was easy and the work was done on time and at the quoted price. They also washed my car before I picked it up. Great experience first time around.

I walked to my car upon leaving work one day to find a card for this place left on my windshield. It took me almost 2 years to think twice about this place, since my 2010 VW GTI was still under a service warranty. I was finally up for my 40,000 mile service this month (which included a DSG transmission flush), and was about to bring my car into the dealership. I was quoted approximately $ 1000 to complete this with the dealership. I called this place for a quote, and was given an estimate of almost 50% cheaper… to include a military discount. OF COURSE I WENT WITH EUROPEAN AUTO TECH! Brought my car there in the morning, and was offered a shuttle ride to get where I needed as well as upon return. My entire experience was pleasant and convenient, and will definitely be returning.

Overall very friendly and professional staff. Great repair quality take my imports there all the time. Have not had a problem while dealing with them. Fairly priced as well.

When you have a good doctor, repair guy, landscaper who do good work and are not out to rip you off then that is a gold mine. Same thing w mechanics, and I truly feel this business is more than fair and does quality work without ballooning their rates. I have brought my Mercedes E320 in here three times for different reasons and am more than satisfied w the quality of the work. Unlike the dealer, they do not charge outrageous rates to justify their existence and I completely trust these guys. They have also worked on my wife’s VW Beetle w excellent results. Plus they have a decent waiting room and even wash your car when done! All in all a wonderful, honest business that will take good care of you.

Thank you European Auto Tech! I am a loyal customer that trusts you completely!
When I took my VW Golf to EAT, I had been given the runaround at another local shop. EAT was quick to realize and correct the problem, while going above and beyond their role to document the botched service from the other shop. Ultimately, they helped me to recover a full refund (not without a letter and pictures, and many phone calls from John), and repaired my car correctly.
Now I know where to go, and where not to go. Thank you again!

I own a BMW 328i that I purchased from the BMW dealer in Tucson. No sooner did I drive off the lot the headlamp went out. I returned a week later to have it replaced. As I was leaving, the warning light came on again for the headlamp! The BMW tech did not even install the dang headlight correctly. To me that should have been a minor fix, yet, it was a run around with them to get it fixed right.
With that said, I have been going to European Auto Tech for the past year and didn’t want to leave a review until I had several experiences with them.
I have found the repairmanship work to be very good. I don’t know that the prices are high, low or not because the bottom line is BMW’s are pricey to keep up no matter what. I will say that an oil change costs $ 89.00.
What I like about them is that they are organized, professional, clean, and they explain exactly what needs to be done for the repair. They give me a price upfront for the labor and parts separately and let me decide if I want to move forward.
They have done minor fixes for me without charging labor — only the parts!
They even did a courtesy wash the last time I brought it in.
They also give you a ride to and from work or home or even the mall for a few hours if you live/​work in the Tucson area while they do the repairwork.
To make owning a BMW more affordable they offer a Bosch Credit Card that provides 10% off parts and can be paid off in 6 months without interest.
I would highly recommend EUROPEAN AUTO TECH for your import car needs.

I think we can all agree that inherent when dealing with any vehicle repair business is stress and distrust. We’ve all heard horror stories or experienced them ourselves. This is why I’m taking a moment to Unilocal EAT. I trust these people. Something I never thought I would ever say about anyone servicing my cars. I suspect the repairs I needed done were caused purposefully by someone else that serviced my car to get more money out of me but no way of proving it of course.
Three decades of cars and repairs, I never had a shop take photos and walk me into their garage to show me the damage. It’s fun to learn. It fosters trust. I’m grateful to have EAT to take my car to. all the ppl there are super friendly and didn’t mind me dozing off on their couch. also complimentary water and michael buble playing in the lobby on a pandora crooners channel. should take a star off for the buble actually.

My ML350 TPMS, Check Engine, Right Brake light was on for quite sometime and I decided to go to EAT to resolve them after reading the reviews on Unilocal.Besides those electrical problems, my car was pulling to the left and my left side mirror casing was a bit out of place.
EAT ran a electrical check on all those electrical problems, change out the faulty brake light and diagnose my pulling problem for a total charge of $ 81!!! Best of all, they check my VIN with Merc and informed me that my car is still under warranty and I should bring the car to Merc to get the electrical problem fixed.
I am very IMPRESSED with their service and reasonable pricing. They even offer complimentary shuttle service to and fro from my place at Cortaro, a 15 – 20 minutes drive!
For the excellent service and honesty, I will highly recommend european car owners to go to EAT to service their car.

First, thank you Unilocalers who rated EAT before me! It was nice to have a good feeling, going into this car repair…
When I pulled into EAT for the first time, I was happy to see that I there was not one, but two other VW vanagons parked in the lot. Clearly, I had found the place to get your vanagon fixed! Mine had just failed AZ emissions and needed some help.
Overall, the whole experience was very good, probably on the expensive side, but probably worth it.
When I arrived at 8:00a, they were just opening up their clean, organized shop, putting out the flags, and getting ready for business. It was clear that they had parked all of the nicest cars in the garage, and kept any that wouldn’t fit in the fenced, locked parking area in the back.
By the early afternoon, the owner of the shop called and clearly explained the problems before going ahead with any work, and even offered to take my van to get emissions retested for me for free — definitely shows that they are confident in their work.
Had I gone to a local gas station, I’m guessing they would have played with the timing and idle speed and gotten it to barely pass emissions. At EAT, they did a very careful diagnosis (including compression testing) and helped my van run better and pass with flying colors.
While the price was more than I wanted to pay (isn’t is always?), I think it’s always a good deal in auto service when your car is cared for by people who are experience, skilled, and careful in auto repair. Highly recommended. 5 Stars!

I wrote a review a few months ago for E.A.T. saying thay they can be a bit pricey. As an update, I just had my front control arm bushings replaced and was charged about $ 100 less than Jon-Paul’s Independent BMW repair, who I’ve also had awesome experience with.
John at European Auto Tech is a great manager who definitely cares about his customers and about getting them a fairly good price on [usually] expensive German repair issues. They also gave me a lift to university as my car was being worked on, which was awesome.
I think it’s pretty clear that European Auto Tech and JP’s Independent BMW are the only places to take your BMW after warranty (stay far away from the stealership). John’s team at E.A.T. has definitely impressed me with their level of service, and I was really pleased that they took the time to show me what was actually wrong with my old bushings (and gave them to me to take home). I’ll be coming back again!

Hmm. First of all it’s expensive to own a BMW, Porsche or VW. If you are not ready to pay to play, then I would advise a Toyota or Honda. Having said that I highly recommend these guys for maintenance and repairs to your German car. I have a VW and after a recent visit for timing belt and associated other items my ’04 GTI is running better than ever. They performed the job quickly and talked me out of an unnecessary repair that I wanted made. Good stuff. Car was returned washed and I promptly put 2500 miles on it in a week. I will go back for sure.
***Update — John from EAT just diagnosed my ailing car while I was driving down HWY 91 in CA. I managed to make it to a VW dealer and am waiting for the repair to be completed. John was awesome, offered to help me find a mechanic from Tucson and called me back right away. Go here, get your car fixed and know that it get’s no better!