Hampton Inn & Suites

My new employer booked my stay here for a couple training days. Nice place, standard but great! 4.5****
Cool stuff:
* Free breakfast from 6am-​10am includes waffles
* Free wifi
* Free parking
* 24 hour business center in private room; includes computer, printer, fax — free usage
* 24 hour suite shop which is basically a snack bar
* Neutrogena brand complimentary bath products
* In room coffee
* Ice machine & drink vending in same area easy to locate right outside elevators
* Gym & pool
* Comfy bed; bedroom complete with desk, lounge chair, TV
* HD TV channels
* Room service is available
* Blowdryer and iron + iron board in ceiling to floor mirrored closet
* Laundry room
Meets suite standards. Front desk personnel in the evening and morning are super pleasant! The workers during breakfast on top of things, clearing and cleaning off tables, checking coffee dispensers. Hotel is walking distance to bakeries/​restaurants like Corner Bakery Café.
Half point discount for the parking lot entrance and sign. The Hampton Inn driveway sign is a bit off from the actual hotel location and it’s somewhat a maze to drive around to get to the front entrance of the hotel lobby/​registration. Also the air condition in the room is loud! No other negatives.
This hotel is clean. Recommending for sure to stay here. There is reference binder on the room desk that lists all the nearby attractions and activities. I wish I had time to visit some museums.

My husband and I had arrived in Tucson after 15 hours of driving from Sacramento, CA. We take this road trip annually and typically stay at the hotel on Davis Jonathan. To our disappointment, they had no vacancies so we were left to find a decent hotel in a good area for not a ton of money. The desk agent on base recommended this hotel, and we couldn’t have had a more pleasant experience. Gina at The front desk checked us in (the place smelled like freshly baked cookies, and low and behold, there they were). She was kind enough to offer a military discount despite the fact that they weren’t offering it with the big U of A graduation happening. Our room was large, clean and accommodating. The next morning, we were checked out by a friendly Daniel and had a very nice hot breakfast, which included more food than I had expected. The one thing we thought put the cherry on top was that we had a trailer with three motorcycles on it, plus a truck full of personal belongings, and when we came out, everything was still there, untouched. Staying in a town you aren’t familiar with is always uncomfortable when you have a trailer loaded with your most valuable assets, but this place makes us feel great about it. We will definitely stay here again!

We stay in Hampton Inns because there is a pretty good degree of consistency from one to the next. Unfortunately, some are not on par with the average Hampton Inn and this is one that wasn’t. Part of the sub-​optimal aspect is that some Hampton Inns, like this one, do not provide shear drapes on the windows. So one has to decide whether to keep the drapes shut and use the room in darkness, or to open the drapes and be on display to anyone passing by.
Décor/​ambiance: 2 stars
Service: 3 stars
Comfort: 3 stars
Breakfast: 3 stars

We had a very good experience whole celebrated the life of a loved one who recently passed. The Hotel is not Fancy but the rooms were very clean and the staff very friendly. I would stay there again. The breakfast was better than most.

If you want a room with paper thin walls and a manager who keeps coming to btch you out for having your own tv on in your suite, stay here. I’ve given this chain über dollars and this is how they treat me. Never ever again. Suite 337.

I’m here for work and my work booked my room here personally I would’ve never picked this place I pull up and one of the windows are broken to one of the rooms looks unsafe not to clean :-/​note to self check out the area before you book

We booked a nonsmoking room for one night. The room smelled musty, but I couldn’t put my finger on the odor and my husband convinced me it was just cleaning supplies.
At around 3:45 am, I heard drilling, and then bang, bang, bang a couple of rooms down on the outside of the building. Then I heard breaking glass. Needless to say I was scared.
I called the front desk, no one answered. So I called 911, or to be technical, 9911, since this is a hotel.
I had a conversation with a Tucson police dispatcher about the noises I was hearing and about the shady, tattooed, intoxicated blond character in the parking lot who was watching all of the action.
To top off my four hours of sleep, I walk into the bathroom in the morning and am bowled over by the stench of cigarette smoke. I think it was coming from the small vent in the bathroom.
I had a tremendous headache and felt like I might toss all of last night’s proverbial cookies. The milk toast hotel breakfast of scrambled eggs and styrofoam-​textured waffles did help settle my stomach. For a complimentary breakfast it wasn’t terrible. But I recommend skipping the breakfast sausages.
When we checked out they told us that the hotel broke the window last night instead of drilling the door on the inside, so as not to disturb the guests. (Yeah, great job on that one.) They withheld their reasoning for breaking the window at 3 flipping 45 in the morning, and also the receipt.
The associate at the front desk did not apologize.

I went from loving your hotel and staff to likely never staying in a Hilton Chain again, all because your staff wouldn’t solve an issue, They were going to be right and were more worried about telling me how wrong I was and that because I used the Hilton App, they couldn’t do anything to help
The moral of the story is that we rarely remember what was said, but will always remember how the person made me feel.
Good Bye Hampton Inn Tucson East, there are plenty of other places to stay that are professional.

Service was ok at the front desk. .however wrong rooms, dirty bedding, no apologies, didn’t honor guarantee = no return visit. Back to the Marriott I go!

Really liked this hotel.
Not sure when it was built, but it looked newer with a nice design and façade. The rooms were nicely decorated with adequate plugs! Nice soft beds and a nice bathroom. There was a light by the door that I’m not sure what it turned on, but that’s more an odd thing of note than a complaint.
Breakfast wasn’t bad. Oatmeal, fruit, eggs with ham and cheese, make your own waffles, French toast sticks, juice, and coffee/​tea. Also close to restaurants, CVS, and other attractions in the area.
The front desk girl was helpful and very polite. the room wasn’t ready when we got there and she got us into another room quickly. Very pleased with place.

Our visit started off a little shakey. It took our front desk agent quite a while to check us in while her coworker checked in 3 different groups. After that everything went smoothly and I was pleased with the hotel itself. Our rooms were clean, a nice size, and the beds were comfortable. The complimentary buffet was surprisingly good. Quite a variety to pick from and the staff was very helpful and friendly walking around asking if everyone was ok. We came up for a soccer tournament so the hotel was very busy, but the staff kept up with it. I definitely would recommend this hotel to others.

Glad my mother and I found this hotel on a last minute trip to Tucson for a memorial. It was 3 minute drive away from the church and in a great location next to everything. We got a good rate, had free breakfast, wifi and a great room! Staff was nice and were always checking in to make sure our stay was pleasant. Will stay here again when visiting family again.

I stayed at this hotel for just one night, and I enjoyed my stay there very much. The room was clean and the bed was very comfortable. The staff was very friendly and helpful. The room was quiet and I got a great night sleep. Loved the free wifi! I don’t know the area very well, but there is a mall across the street and lots of restaurants. I went for a power walk in the neighborhood near by and felt safe. My only complaint was finding the hotel itself. While the sign was clearly visible from the road, once we turned into the driveway, it was not the driveway for the actual hotel and we had to drive around a bit before we found it.

The rooms are extremely comfortable with a nice layout and updated beds and amenities. The staff is nice. They do their best to change up the breakfast menu daily. This hotel is usually my first choice when I am staying in Tucson for only a night. The gym is insufficient for long stays. On the plus side, the hotel is near lots of decent restaurants.

Noticed in a 3 day stay that breakfast changed hot entrees daily, a nice touch. BUT the elliptical machine has to go. .. earlier comment by guest is right on, it just doesn’t work the way it’s supposed to and there really aren’t many other choices.

The gym almost got me to put a 2 star review. One eliptical machine that squeaks too much. A couple free weights and two treadmills. Outdoor pool is nice.
The rooms arent bad. Well laid out and courteous people. Location is a bit of a pain to get to at times but not bad. Breakfast is standard hampton inn. Elevator is a bit slow but it is only 3 stories.

Customer service upon check in is terrible. Rooms are ok, but noisy. Beds are comfortable.

Great brand new hotel! New and Modern with large rooms, friendly staff and great free breakfast and cookies! It is located in a great area next to Park Place mall and LA Fitness and great restaurants. A must stay when in Tucson!

Clean, comfortable, and reasonable.