Sonora Quest Laboratories of Tucson

What can you say of a place that draws blood or your semen? Okay, granted, you bring the semen in a cup inside a bag. But aside, it’s like most places… Slower, faster than others? No. You stand in line usually, you wait a while, you get called back and give your name and some info about your health insurance and sign something– what did you just sign? It could be anything. You assume you signed something useful, that will just make this hurry up and go. Nobody behind the desk said anything like «no» and with luck, they didn’t charge you a second time for anything. In that case, you are golden. You sit there and thumb through an old magazine or something about Caitlyn Jenner in People. You check your phone, often, you complain about waiting, or how weird the other people are, or that someone is coughing. Or that everyone else has gone ahead of you.
And finally you go in. And in my case, I was treated well, taken care of. Nothing special, nothing crazy wild. Just, it is what it is. I think once my labs never even made it to my doctor. Yes, I know this for a fact, because there I am again, doing it all over, having blood siphoned out of me like a mosquito. But hey, it’s all going to be okay in the end. Because what other choice do we have when it comes to this stuff aside from patience and enormous faith and trust in the system?

They have the Worst employee ever!!! Don’t know how to draw blood and when I tried to ask something they interrupt you… Don’t recommend this place ever …

«Write a review not a rant… write a review, not a rant…» Maybe if I say it enough times, it will actually come to fruition. Nah, probably not. Let the eye rolling commence.
We received a call from my three-​year-​old son’s pediatrician late Friday night that we needed to get follow up blood work done immediately because high levels of blah blah blah were found in my son’s last blood test. We chose this location because it is open on Saturdays and accepts walk-​ins. My son started howling the minute we walked in the door; he’s been to enough of these places to know the drill.
No, the phlebotomist didn’t jab my son nor did blood start spurting out everywhere. Instead, she informed me that we had an unpaid bill in the amount of $ 2,600 from March 2013 and she therefore couldn’t draw the blood. I asked her how it was that he was able to get blood drawn last week, and several times over the last year and half without this issue coming up. The explanation was that they’d been mailing the bill to the wrong address in California, had already turned it over to a collection agency, and «nobody must have looked too closely until now.» The bill is probably legit, but what a cluster F.
Good karma to me for not getting too bitchy, because she whispered to me to go to LabCorp (the competition), who also accepts walk-​in Saturday appointments until noon. That’s why I’m giving Sonora Quest two stars — instead of zero — for the gentle advice to a terrified mother.

I’m just not able to give a 5 star review to a place stealing my blood, however they were very nice.
You walk in put your name down, give them your ID and tell them why you’re there. I was there for a biometrics for work. And then you wait.. For what seems like forever. I did go midafternoon on a Saturday so maybe it’s less busy on weekdays? The waiting room feels a lot like the DMV hard plastic chairs to sit on no good entertainment other than awkward people watching. So bring a book or your favorite electronic device. Luckily I had a fully charged smart phone.
So aside from the wait, how bad was the torture of the blood draw? It wasn’t as traumatic as it usually is for me. My veins roll but this girl jabbed me correctly on the first try. Didn’t feel great as I don’t think my body wanted to hand over my blood supply but it wasn’t so bad. The phlebotomist was very friendly, and chatted the whole time keeping me distracted.
Will I look forward to doing this again? Absolutely not. Will I dread it as much as usual? Not if the sane staff is working. They took good care of me.

I dread having my blood drawn because I have not had good experiences the last few times. Like when I had blood drawn at the ER last year and told the nurse I felt like fainting to which she coldly replied, «You’re sitting down.» Thankfully, my experience at Sonora today may have helped me kick my fear.
Everyone here was so nice but the phlebotomist who drew my blood was the best! She made small talk with me through the entire procedure, taking my mind off what was going on. She was so quick and distracted me so well that I couldn’t believe when she said she was done. I didn’t feel a thing!
Minus one star for the wait. I would definitely make an appointment next time. I noticed people who had an appointment only waited about 5 minutes, but as a walk-​in, I waited almost 45, even though I got there first thing in the morning.
While, it’s never fun to get poked and prodded by needles, if you do have to have some tests done, I definitely recommend this particular location.

When it comes to having my blood drawn, I’m a big baby. I’ve made strides though. I’ve graduated from passing out cold and being jerked back to consciousness with noxious smelling salts, to making it through, fully awake, and with way less fanfare.
I can’t say enough about the phantastic phlebotomists here. They are most accommodating to my needs, each and every visit. They hold my hand through the entire process — it’s almost like having my mommy with me. No one gives me the crazy eye when I enter the room and begin my routine of deep breathing, cold wet towels for my forehead, and positive self talk. I’m the person who has to lay down to have my blood drawn, and this almost always requires me to ask for a the ‘special room’ with the exam table. My request has always been granted with ease.
I can’t even look at blood. Heck, I can’t even say that word out loud for fear of fainting. Once the procedure is complete, you need to verify your name on each of your vials. They always take special care to allow me to proof the labels before placing them on the containers, so that I don’t even have to look. Super thoughtful.
You can book an appointment on-​line ahead of time to avoid waiting. I think that’s a hassle, so I always walk-​in. This morning’s wait time was estimated at 40 minutes. I was in and out in 25 minutes. I’ve never had to wait long, even when the crowd in the lobby was intimidating.
As much as I dislike having my blood drawn, Sonora Quest Laboratories makes this as pleasant an experience as possible for me. From your biggest fan, thanks guys! High five.

Awful experience here!
The girl working the front desk was incredibly rude. My husband told her he did NOT want his military ID copied as it’s not allowed and she gave him attitude. Her exact response, because I was there sitting in the waiting area but still heard her, «Yeah, I know, but they all do it anyways.» Uh, if you KNOW it’s not allowed, then why do you still ask them to do it? Then, she copped an even bigger attitude when my husband asked her NOT to announce his social security number. Excuse me, but the kind of people sitting around here don’t exactly seem like the type to respect your privacy and quite honestly, some of the people were sketchy. I’d be pissed too if my SSN was announced to the room.
Then, they had a massive breakdown of communication and did not verify his name, date of birth, sample type, date of sampled, etc. We are pretty sure they effed up the results of the test he was having done and we will NEVER come ba to this little clinic for anything if we can help it.