Exotique Tan & Spa

Came here because my regular place had closed at 7 and they were open till 8pm. When I arrived I was asked to sit down at a certain nail table and then rudely moved to another even though all of the tables were empty. Any who I was getting a gel manicure done and the lady helping me (I think it was the owner) kept getting up every five secs and doing random things. Then she kept talking to another coworker and the coworker would come up and whisper things in her ear and they would laugh. I found this very unprofessional but i just ignored it. The place grossed me out. Didn’t seem very sanitary. She used an old stained plastic bowl to dip my fingers in hot water. The lotion she used for my manicure wasnt warm and it was probably the worst hand massage ever. The lady kept pointing out my hair & pressuring me to get a wax so I got one. But when I went inside the room someone else was laying down on the bed getting waxed and she had me sit on a chair. She waxed my brow and lip while I was sitting upright in the chair. I should of been laying down. She missed spots and didn’t even bother to go over it twice. One and done. She left wax on my skin and a small piece of waxing paper on my upper lip. I Felt very rushed at the end and didn’t feel taken care of properly. I will never come here again. Such a waste of money. Overpriced for the services you receive. Their are higher quality places who really treat you with great customer service for less or the same price!

Id give ZERO stars if I could!
I was here yesterday and had a manicure pedicure. The massage was terrible and the water cold!
No massage was more like it!
Not worth the 37 dollars for the services.
The whole reason you get a pedicure if for the massage and the pretty feet!
Sadly the polish is starting to chip one day later.
Never again

I’m the wife. My daughters and I love Didi. She’s wonderful, straightforward, and honest. We went in yesterday, as we usually go to Yuya even though it’s a little bit further away. Something was off… Didi wasn’t there that I could see.
I made it very clear that my daughter was to have a mani-​pedi and eyebrow waxing. I asked how much the eyebrow waxing was and was told ten dollars by the lady in charge. I said okay. I asked her to make sure the massage was turned on for my daughter, as she rarely gets a pedicure.
The lady who did her feet was really sweet and did a nice job. The lady who did her nails did a nice job also. However, neither turned on the massage part and I had to go and ask!
I sat there waiting on my phone and observed. Not one, but two different sweet ladies were overcharged for services by the very pushy lady in charge. They both just paid for what they did not believe was the total because to me she is very intimidating!
Upon leaving, I had the 35 dollar total, plus a nice tip, in cash to give to her.
The very push lady came up with almost fifty dollars, $ 47. I was told she did an upper lip waxing. I told her I did not ask for that! She said my daughter needed it. My daughter is blonde, blonde, and does not have dark upper lip hair that needs to be removed. Apparently, I was told later by my daughter, she pushed and pushed in the back room, showing her in the mirror how she really needed it done and my sweet daughter broke down and agreed.
I told the pushy lady I was the one paying and did not authorize that. Now, I am very concerned my daughter’s hair will grow out more and dark now. (I don’t know for sure.). She made me pay for it and was extremely horrible. However, I spoke up even though I’m the sweetest person. She’s nothing but a bully.
Today, I look at the pamphlet I have in my car. The eyebrow waxing is $ 8 and the lip is $ 5. She forced me to overpay by $ 9. That lady is a crooked person.
If you go, stay like a hawk with your daughter/​sons, and don’t let her overcharge you.
Go somewhere else. Didi’s other establishment Yuya Nails is much nicer with no rude people, and the people there do not rip you off for a buck!

See pics! I did my nails on Thursday night and today is Wednesday. I did acrylic full set and instead of regular nail polish I did gel nail polish. I was going to Vegas for the weekend the next day and didn’t want to mess up my nails by putting on regular polish since it takes time to dry… 2 days later I notice my nails have a black dirty tint to it. Last night I noticed how much worse it got. Look at the pics. I called the nail salon and DeeDee who did my nails answered. I explained to her who I was, when I was there and what I had done and what the problem was that I’m having. She continuously asked me what I had done and I kept answering her I did acrylic with gel polish yada yada yada then she asked me several times what color. What the hell does it matter what color lady? R you trying to justify why my nails have this tint to it now because of a certain color I picked? I told her why do any of these questions matter. I go to her almost every 2 weeks and spend over $ 35 on my nails and this unprofessional person tried to tell me that «you probably touched something» «do you color hair or something» NO I DONT COLOR HAIR. I work for the county lady. You have the nerve to put this on me and make up a stupid reason for this discoloration instead of telling me to come in and you’ll fix it? and then u hang up the phone on me after asking me «why you so pissed». I ever tried wiping it with nail polish remover thinking the top coat she applied was probably for regular polish and not gel and nothing happened. My nails are still disgusting. You’re business is not going to last honey. Everytime I’m there your nail salon only has 2 clients. You’re also always empty on the weekends. I WONDER WHY??? You do nail in 20 minutes and mine break off after a week. I’m stupid for coming to you and throwing my money at you and TIPPING you $ 5 Everytime. You were just so convenient because you were always available and close by but I will never come to you again. Good luck!

Never go here. Wanted to remove old nails. Owner was rude and told me she knew what she said was doing when I told her it was painful. I continued to explain I didn’t want my nail bed removed. She told me again don’t worry @ I know what I’m doing!”. Really… What about the Custermer is saying be gentle and you don’t anyways.
So much for Customer service.

I go here often n every time i have went it has been worse then my last experience .This was my last time going here !!
Every time I have went they are rude !
D D the owner is very rude her self. I tell her the nail is crooked she argues. I mess up the paint she gets mad. I have never been so upset about a nail place. Price is good but it’s really not worth the horrible customer service !

I love this place. I refuse to go anywhere else. The gel manicures are the best! Gel usually last me about 2 ½ weeks. All the employees are very sweet and always make sure I’m comfortable!

I needed to get my nails done and it was a busy Friday night, everywhere I would call wasn’t able to do my nails. Decided to try it out, how bad could it be? I came here and there was only one customer, explained why. Every single employee besides one did not speak English one bit. The lady that was doing my full set had major attitude problems and would not listen to one thing I would ask. I told her to file my nails before putting on the acrylics and she would just continue. But then when it came to her asking me if she should cut my cuticles for an extra $ 10, she would not stop asking me. Seriously seemed like she just learned how to do nails because she didn’t know where anything was or how to simply cut the nail. Afterwards, a normal person who actually knew english came to finish my nails and she understood that my nails were horrible, she fixed it. But after I left I then realized how horribly bumpy it was and she didn’t buff it down equally. I ended up redoing my nails a day later.

AWFUL. ZERO STARS. AVOID AT ALL COSTS. TERRIBLE CUSTOMER SERVICE. please do yourself a favor and go to any of the 1,000 other nail salons on Foothill Blvd. It’s a shame because the ladies who work here are nice but the OWNER IS AWFUL (Didi). She shouted at us in front of the entire salon over something that was completely her fault. I will never go back not even for a free manicure/​pedicure. She never even attempted to make right by her mistake. And don’t get me started about the wait. What’s the point of making an appointment only to sit there, waiting, for 40 mins. I don’t have that kind of time, that’s the reason I made an appointment in the first place. A relaxing nail trip turned into a stress event. I was appalled at the owners behavior as I’ve never experienced that in my life. Shady business! Awful owner with no regard for her customers. Plenty of other better places around who appreciate their customers. Stay away!

Eh… Not very good customer service. Chairs weren’t comfortable, and pedi was cheap quality (didn’t really relax) But it’s not the worst I’ve experienced.

I have been going to Exotic for more than 5 years now and i love Angel! Hes amazing no matter if im doing a Gel manicure or a Full Set he does an amazing job each time! They have good colors and is a enjoyable atmosphere! Angel is the best!

I have been going here only because it is really close to my house but it’s not a great place. You go there to relax and get your nails done but the environment is not the best and leave the same or worse. I got tricked into getting a gel pedi and didn’t know there was an extra charge. The way the lady asked me was as if it was a choice, but I should have known better. Of course when she offered to do sea salt on my feet, she mentions there is an additional $ 5 charge but nothing about the additional $ 15 for gel pedi. Anyways then they transferred me to DD to do my mani, which she did it super fast and even changed the color of my hand color because the original color had ran out and she didn’t have another bottle. She did a really quick job and then transferred me to another person to do the hand massage. That was the third person who worked on me that day. Not relaxing at all. Hopefully I can find something that’s better even if I have to pay a little more.
Also one last thing the owner is a liar. One time she was doing my nails and got a phone call which from the sound of it, the person on the other line was a customer who wanted to come in to redo their nails because they Weren’t happy. DD (the owner) says I’m not at the store and im very far from tujunga. I was like wow lady do you realize u could have been the person on the other line. Horrible customer service. They really don’t care if you are happy or not, as long as they get their money.

I came in for the special. Honestly I don’t know what to say the costumer service was good but the quality not so much. I don’t think my gel was cured all the way and my pedicure was super sloppy. The employees were nice though and the massage was really good.

Absolutely the worst service I have ever experienced in the US. Didi the owner is always yelling at someone or complaining of some employer or customer. The invironment is always tense and negative. They can do your nails in 15 – 20 minutes and force you, literally force you pay them good tip, but your nails only last about 2 – 3 days as they never do a quality work here. DIDI the biggest LIAR and The WORST BOSS ever. The salon itself is extremely dirty with old chairs and tools. I am never going back, but if after reading this review you decide to try their service, I will just pray for your health and safety !

My 1^st time here was fine so decided to of course come back a 2^nd time, the pedicure was ok but they did a horrible horrible job on my mani it literally started chipping the night I got them done. Will never be returning. Do yourselves a favor and don’t waste your time and money!

A lot of pros and cons but unfortunately the cons outweigh the pros. In actuality, 3 stars is pretty generous. This has been my go-​to nail salon for about 5 years now even after I moved 10 miles away. I usually get a basic mani pedi and sometimes gel, so I don’t know how well they are with acryllics and nail designs. Their prices are reasonable, ample parking, comfortable spa chairs and good nail polish selection. Unfortunately, this place has taken a turn for the worse and I will not return despite being a loyal customer for so many years. Here is why:
My nails are never filed the way I want them to and one nail is longer than the other. I always find myself going home and refiling my nails, which defeats the purpose of going to a nail salon. I usually get a piece of my cuticle skin ripped off and a sloppy manicure with missing polish on the sides of my nails. You can only ask them to fix or do your nails a certain way without starting to sound like an annoying customer who is never satisfied because they WILL give you dirty looks. Also, no air conditioning! If you say you feel warm, they bring a small fan and place it 10 feet away from you and DD (owner) says it’s not hot even though their own employees and other customers are sweating! Big no no during the summertime. Also, they prioritize walk ins with big groups/​many services (more money obviously a no brainer) but what about the regular customers that actually made an appointment?
DD is great but they do push services on you and they are constantly changing employees so I can never stick with the same person. It seems like most of their new hires lack training, which is concerning especially after spending $ 40 on a mediocre Mani pedi. I don’t even know if the tools are completely sterilized? I can spend less money on gas and time commuting back and forth if I want a mediocre and rushed experience.

Not sure about all their services, but at least for a spa pedicure, it was utterly fantastic! Cindy took her time with me, made sure my spa chair was working properly by helping with my settings, and was concerned throughout my pedicure that I was getting the service that I requested and wanted. She did such a beautiful job and I never felt rushed whatsoever, even though I arrived ‘after’ closing time. All the staff were friendly and genuinely concerned on pleasing their customers. Prices are in line with the location and work that they do. I’m a very happy customer! :0)

I went in last Saturday, February 14^th, to get a silk wrap on all of my nails only because one had a tear and that helps keep it stron until they grow out. The man who did them had no idea what he was doing and was upset when I didn’t want to cut my nails. After he asked me to file them and I said no he filed them anyways. I don’t like when salons file my nails because the do it wrong and I ALWAYS end up with rips in all my nails after. Here it is 2 days later and a different nail has ripped completely.
The silk wraps were also done wrong. It is supposed to be a resin that goes ontop of the silk wrap and he out nail glue. Something I could have done at home, for free. I’m very upset and will continue to drive to glendale to a salon I’m treated well at. This may be close but it’s not worth my nails being ruined. I don’t usually put a review but I love my nails and they were truly destroyed here.

I don’t understand what anyone is complaining about! Didi has never yelled at me or another customer before, and I’ve been coming here for 8 years. I’ve never been in pain while getting something done, and my mani/​pedi/​acrylics/​eyebrows always come out on point!
I love this place and even after moving out of town, still make the trek here! Most customers in here know Didi and have a friendship with her, so we all understand her antics and behavior. She’s hilarious once you get to know her!
If you want some high class, over priced pedicure, go to Valencia. Otherwise quit your complaining! I was here when another reviewer was here and her review is so WRONG AND MISLEADING.

I have been to this salon five times. It’s right down the street from our house. However, I won’t be going back again. Each of the five times I’ve gone has been a painful experience. I was pregnant for the first few so had assumed I was a bit more sensitive at the time. Turns out that’s not the case at all. I’ve seen different people each time and two of those three visits they drew blood. Not a huge amount, just clipped a bit too much skin. Needless to say, it wasn’t until I went to another salon that I realized how important training is. There is no reason getting a mani/​pedi should be a painful experience.
I’m giving them two stars because I will admit that David and, I think his name was Angel, both did phenomenal jobs on the manicure and pedicure. They were very precise and when I got black gels done they were absolutely PERFECT.
Second, David gave what can only be described as the best leg massage of my entire life. He also does massage therapy there, I highly recommend this service. The man has magic hands and truly is the salons saving grace.
Found another place down the street.