Smiles @ Southcenter

I’ve been coming here for almost 30 years. I drive 40 miles that’s how wonderful they are

So I switched to this dentist because my hubby goes here and holy cow it’s amazing. First off, my old dentist was like, old school. By old school, I mean old old OLD ASS school. He was good, but boy, I was confused looking at all these high tech stuff here at Smiles @ Southcenter.
I go to Dr. Nguyen because my hubby really recommended her. The customer service is amazing. Once you check in, the front desk knows your name! They’re super friendly. Then the assistant/​staff members ask «Did you want a hot towel for your face?» or «It’s a bit cold today, would you like a blanket» or «Did you want headphones so you can listen to music» etc!
I guess i’m not used to all these services and friendly-​ness.
Anyways, Dr. Nguyen is super nice. When she had to put the needle in my gum to numb it, she made sure to do it slow so it wouldn’t hurt. And she kept checking on me to make sure that I’m ok.
I really appreciate that. I highly recommend this place. The staff are super friendly and the Dr’s are skilled!!!
5 stars!

I love Smiles @ Southcenter. First of all, I live 5 minutes away so it’s so convenient for me. It would also be convenient for anyone else since their office is located right off of the exit, heading towards Westfield Southcenter Mall. Anyway, my bf and I moved to seattle and needed to find a good dentist. I looked for reviews for so many dentists around the area but could not find any with high ratings except for Smiles @ Southcenter. I was so scared to go anywhere with bad reviews as I did not want anyone to hurt my gums or do any procedures incorrectly.
Therefore, I decided to call Dr. Nguyen and Dr. Roseto’s office to see if they would cover our insurances. It covered mines but not my boyfriend’s at the time. He was forced to go to an Affordable Dental clinic which was not such a great experience for him. Once he switched jobs and got better insurance, he immediately switched over to my dentist.
On my first visit to the clinic, I was so appalled about how clean, updated and big the facility was. I was greeted with some goodies from the office. I still use the two reusable bags I received. They have a cozy waiting facility (you barely have to wait anyway), some fresh fruits and water for your convenience. The bathroom as well is also feels like home. Nicely decorated and kept clean. I mentioned to them that it was like being in a hotel instead.
All of the ladies up front (Blanca & Margaret) are so nice and accommodating. The hygienist, are all good (Jenny, Nancy & Shelley?) Belinda is awesome. And of course, Dr. Nguyen and Dr. Roseto are both sweet. I haven’t seen Dr. Miller but my bf has and he says he’s good as well. They have a great reminder system for your upcoming appointments (phone, text, email and even post card). If you can’t make it, it’s easy to reschedule. They always seem to have both morning and afternoon availability in a decent time frame.
Anyway, if you’re looking for a great dental office, Smiles @ Southcenter is the way to go. Even if your insurance does not cover 100%, it’s still worth switching over. They’ll definitely take good care of you here.

This place is the best! I’ve been coming here for over ten years and have always been treated as the most important customer in the building.
The staff are friendly and love to laugh, the dentists ask lots of questions and explain things well before moving forward with treatments.
I don’t write many reviews, but this one had to be done… ohh ya. Plus I might win some teeth brightener! Just kidding, this place is fantastic!

Rude reception staff. Made an apt 2 days before hand and the receptionist wrote down a different time from what she told me, when I showed up for my apt, she was snarky and rude about it, blaming it on me. She was talking down to me in a rude tone, which I did not appreciate.
On top of it, on the phone I was told they take my insurance, when I went in they said my insurance wouldn’t cover the cost and it would be $ 200+ out of pocket, depending on what they decided to do, but could end up being considerably more.
Lying and rude receptionist, won’t be going back.

Smiles@Southcenter is amazing!
I had been looking for a dentist and came upon Smiles@Southcenter. The reviews were great and so I scheduled an appointment. Scheduling was very easy. When I went in for my first appointment, the staff was friendly. They addressed me by my name right when I walked in. The dental hygienist took me back for a few scans and then I met Doctor Thuy Nguyen. She is smart, knows what she’s doing and is willing to help answer any questions or clarify anything if needed. She’s friendly and approachable.
The office is also very clean and up-​to-​date.
My husband and I have been coming to Smiles@Southcenter for a few months and we love it. The doctors are the best and the staff are friendly.
I highly recommend this place.
It also is a 5 minute drive from my house, which is great ;)

I love this place. Everyone there is awesome and the care they provide is phenomenal. Highly recommended!

This place deserves more than 5 stars.
From the office staff to the hygeinists to the Dr… I dealt today with Nancy, Theresa and Dr. Roseto… and they are all amazing.
For the first time in 31 years I had a cleaning that did not leave me in pain, nauseated and exhausted.
They listen. They care. They love what they do. They are, hands down… the best dentist office I have ever experienced.
Way to go, girls. Relaxation dentistry doesn’t need a pill with a team like you!

Love this place. Been going here for over 5 years. The staff are friendly and the place is very clean. I’m going to continue going here!

The care you receive here is definitely as good as it gets. I have been a patient for 15 years and they are, hands down, the very best health care provider you could hope for. They continually demonstrate their professionalism by staying on the leading edge of integrating continuing education into their practice; they will consider the whole of you, and what impact various conditions may have on your oral care. What is interesting is that they provide all this care and attention even though I am not a particularity delightful patient; I am grouchy, private and reluctant to share yet they take it all in stride and with good humor. I thank my lucky stars that I was given this referral so many years ago.

I have visited this office for the last 4 years and have nothing but good things to say. In fact, I travel from north Kirkland just for the experience.
From my dentist Thuy Nguyen, to their assistants, to their dental hygienists (check out Shelley), to their billing staff, I have found them all to be friendly and provide excellent service. In fact — and this is coming from a guy who has had A LOT of dental work done throughout the course of his lifetime — this outfit ranks at the top. Thuy is warm and friendly and very competent. I have never had a problem with any of her work (isn’t the best compliment I can give?) and I’ve had numerous fillings, two root canal diagnosis, and am currently receiving Invisoalign treatment (clear plate plastic braces for teeth straightening) through their office for a chewing disorder,. DDS. Nguyen even worked with me over the weekend when I needed emergency care without missing a step. She is sharp and knows what she is doing.
In addition, the billing staff has always worked with me to get the best deals on my insurance and provide out of pocket payment plans. Work that can be deferred to the following year when the new annual benefits kick in – will be. When I went through a layoff, they were very flexible and reasonable for granting me a very simple payback plan.
In short, this place delivers high quality care and is run top notch. There is a reason why I make the drive and miss work just to be serviced here.