Walgreens

The store is conveniently located. It’s easy to go in, grab what you need, and checkout. The cashiers are very friendly and helpful. The store is clean. The restrooms are clean – super important when you have a 4 year old that has to go potty the second you set foot in any store. A nice plus is the Redbox right outside the door.

The store and inside staff is not bad but the pharmacy was horrible. I was going to see if I could pick up my prescription in the drive thru before they closed but I only had 5min so I knew I’d be cutting it close. When I drove by I saw 2 cars in line and it was just about closing time. I got in line and no one else was behind me. The 1^st car got their prescriptions and drove off. The 2^nd car had an issue (it appeared they were at the wrong pharmacy) so staff spent about 10min assisting them. The car finally drove off with nothing. At this point I know it’s a few minutes past closing but pulled up anyways since they saw me (through the huge truck stop mirrors) and saw I was in line during the ordeal with the order ahead of me (still no other cars I’m the last one) As I start to pull up and the car ahead of me pulled out, the woman quickly threw up the closed sign and walked out of sight! How rude! The pharmacist tried to explain that they were closed etc etc… And there’s nothing they can do because the register was shut down. I understand that they have to stop the line at SOME point, but they did not shut it down in the 2 seconds it took that car to leave and me to pull up. They just wanted to get out of there. I would have had WAY more respect for them had she waited at the window apologized for the wait and say something along the lines of «I apologize but we were just getting ready to close down is there any chance you could return tomorrow?» I WOULD HAVE because it wasn’t something I needed badly, but the fact that she flat out put up the sign and «HID» from me was downright disrespectful and somewhat laughable! I thought of contacting corporate because I know they wouldn’t do this if it were the same situation with 3 people standing «inside» the store! I doubt if I were inside they would help the first person, the second person, then put up the closed sign and walk away when i step up to the counter but that’s EXACTLY how it felt. So instead of calling corporate I just switched to Rite Aid on Tulare Ave. The staff there is Awesome! The pharmacist is super friendly! I asked him where a product was located and he even came out from behind the counter to not only show me HIMSELF where it was at, but showed me a similar one that was on sale! And they were kind of busy at the time so I would have NEVER expected him to do that for me. I’ve never had anything but great service there. Businesses need to remember that you can get prescriptions filled ANYWHERE! Customer Service will make the difference! Go to Rite Aid!