Don Carlton Honda

I took my son’s 2001 Honda Accord into the Express Service area to have his headlights replaced because they were beginning to dim. I was told it would take 30 minutes and we’d be out of there. 45 minutes later while seated in the waiting room we were asked if we ever have had a battery issue even though the battery was only 1 year old. I told them we have never had any issues with the car and we just needed new headlights. One hour later we pay the bill and go to leave. Turn the key and nothing happened. Turns out we need a $ 450 starter that we did not know we needed before leaving car unsupervised for an hour. Hmm… the irony. No issues with car in the 1.5 years he’s driven it, 1 hour unsupervised and now we need an expensive repair. Coincidence… maybe!
I will say everyone I dealt with was very friendly and seemed concerned but I’m still out the cost of a repair I didn’t know I needed. Makes me wonder if the car would still start if I had not had the headlights replaced.