Vons

Closed as of May 2015 bought by «Haggen» but still a grocery store. Hoping new management learns from the mistakes of Von’s as it was terrible all the way around.

This place must seek out the slowest checkers to hire. WHERE’s the manager???
I live walking distance from this Von’s but I can get my shopping done quicker if I drive to the 17^th Street Von’s.
I really don’t like to complain, but I’ve had it with this store.
I gave it 1 star because it asked for a rating. I give this place the finger!

One star is being generous for this dump. It’s never busy yet there is always a line because the cashiers are too busy shamelessly chatting with each other instead of focusing on their near mindless job.
They are unbearable.

I ran in on my 35 minute lunch to grab my students some candy… I told the checker
that I used to have a card tried 3 times no go I asked for a courtesy card to be able to save 2 bucks on the candy. No can do… the last person who did that GOT FIRED…
really. I will NEVER go into another VONS–
Dirty store, unkind people.
Back to Staters for me and Sprouts. I called corporate but they couldn’t do anything. Sad.

Ugh!
One of the worst Vons store I’ve ever been in… right up there with Big Bear. Check-​out is always a disaster whether the store is busy or not. Cashiers can’t seem to remain at their registers during transactions… always drifting over to the main service island for something. Manager usually missing in action during busiest times, while 15 – 20 customers try to form a line for their 2 open lanes. The rest of the staff is surly and clearly not enjoying their jobs. When the merger with Albertson’s gets completed expect to see this place shuttered.

With the exception of only a few people, the staff is usually unfriendly and inattentive. I’ve had to stand there while the cashiers engage in conversation while ignoring the people in front of them. The bathrooms are also disgusting. I can’t go in there without my eyes watering up.

I’ve finally had it with this place!
There’s never more than two checkout lanes open, usually one. Always several people waiting in line. As always there’s some further problem or an issue with the pricing and whatever the problem seems to be, it backs everything up. There’s no quick check line for people to just have a couple of items.

This is my go to store but things could be better. There are very few employees who look happy to be there but whats most annoying is the lines! Please hire more people who dont move like molasses, and open up a third check out line for goodness sake! Other than that, the store is mostly well kept. I go at night to avoid the crowds.

Never ever enough check stands open. It’s ridiculous.

This store has 2 lanes open and no less than 9 people in each lane. Awful. They don’t open new lanes either…

I’ve never posted a review on a market before but I felt the need !
The staff in the deli department are rude and LAZY !!! and the store manager
didn’t seem interested…
Just moved to Tustin and thought this will be my
«go to» market, NO WAY !!!

The store itself looks like it’s a bit old but the selection was good and the cashier was really nice!
Hector was helpful and it was truly appreciated.

While I was here I went into the restrooms and while I was in a stall a (guy) worker came in! I was the only one in there and I stayed in the stall, other older women came in and waited for him to leave. They couldn’t believe he was in there while I was either. He didn’t check if anyone was in here before he came in. So I went looking for an associate to tell. I found someone in the bakery section and she asked what he looked like. We then walked to the front to ask who was cleaning the bathroom. They called up a worker (which was the guy that came in) and asked if he had been in there and he lied and said no! No one believed me!

Haagens took over this location

Customer Service should always be job number one! In this case this location needs serious training. I for one do not enjoy waiting in a 15 item or less line at 9 am on a work day. There is NEVER another clerk upfront to help out. And don’t ask because they will say «O WE DON’T HAVE ANYONE SCHEDULED TO WORK YET» SAD!!!
As for the bakery… well I go in every morning for fresh baked energy bars and they never bake enough. I’m told they only bake about a dozen. If I want one I should call ahead. Also the bakery has bins for the baked goods that are «manhandled» it’s not my idea of FRESH baked goods when the are touched by other people and even sneezed on!!! The rest of the store at times it can be a hit or miss. They do not always have product on the shelf, and when they do it is often times not the product the shelf tag claims it should be. I do my best not to go to this location.

This is not my regular grocery store but the closest when I need something in a pinch.
This store is a great location and has a great selection of items the biggest drawback is the slow cashier service and long lines.

Here’s the thing about this particular von’s. It is not my go-​to store. Every once in a while, I pop in, likely because it is next to Starbucks and onIy need something in a pinch. I would say that half the time I go in here, they only have 1 cashier. This has happened at all times of the day. I have «abandoned» my purchases more than once because, as I mentioned, it is usually to grab a thing or two. It is almost never worth the wait.
Today was particularly peachy. I had one item in hand. There was one checkout line. I waited. Some other customers had formed a second line at an unopened cashier’s line. Not sure why as there was no one working there. Employees of Von’s were coming and taking pictures of the line and saying they had to send it to the manager to show them how bad it was.
A second cashier who was supposed to be on break opened up and the people in the line that was never opened all rushed to that one, creating chaos to say the least.
Not worth it to even walk in here for one little thing.

Nothing really struck this place as different from other Vons I’ve been to around the area. Came here on a Monday night, probably around 7pm. The parking lot was pretty empty, and there was a few customers inside, but other than that I thought some dustballs were going to tumble past me.
I originally came here looking for fish sticks and triscuits because of the sales I saw in the mail, but I was a little upset to learn that the price of the advertised triscuits were a lot lower than the actual in-​store price. Since Vons is really out of my way to visit, I was very irked by this. The fish sticks were BOGO as advertised, so at least I got to stock up on that.
Service — I had some trouble finding the fish sticks, so I asked one of the workers. She was nice enough to point me in the right direction, and even offered to walk me there, though I declined.

I know this store like the back of my hand. Aisle 6 — pet food. To the left — produce, to the right, bread. In the back, meat, dairy, eggs and juice.
Today, I woke up to the fact that I was out of canned cat food. Having two cats scream their shrill kitty meows and using the foot of the bed for a race track at the ass crack of dawn is not my preferred way to wake up and start my day. Hello Vons, it’s 7AM.
I found canned cat food on sale, a soy and fruit juice protein fortified drink, bagels, bacon and the cheeriest checkout gal in the AM I have encountered in a hella long time.
My 15 minute Vons jaunt made my cats happy, me happy and now I can start my day… thanks!

I came here on a sunday afternoon and this place was like a ghost town. Where were all the people? It was perfect though because there is nothing better then an empty grocery store.
Everything is relatively easy to find and there is a big enough selection that you won’t be hurting for what you need. The prices and specials aren’t bad either if you know how to shop them.
This place is also very clean and new looking. Compared to a lot of grocery stores in my area this place is by far the nicest.
The big thing I take issue with is the check out service. I found all the people and they were stuck in check out. There were only two lines open for non express service and they were crazy busy. Finally they call another guy and he says, next in line. We head over first of the line. When we get to him he says, «sorry, this is an express line, I can’t help you.» So we have to then run back to our old line not to loose our spot. Mind you that there is already an express line open that is moving. Not two seconds later he comes over and gets us saying, «sorry about that, I was thinking people would want to use the express line, but no one came.» Really? O well.
Over all if I have to go to Von’s I will come here.