The manager in this store is absolutley the crassest individual I have ever run across at ANY business establishment. I have shopped there quite often, and until today, I have always found it to be an excellent and very helpful staff. Perhaps it was a cancellation that ticked the bespectacled gray-haired«manager off, but he started yelling to his staff that he wanted me «outta my store». Don’t worry pal, Interstate Batteries is right up the street, and rest assured, neither I nor anyone I know or meet will shop in «your store»! If I could leqave less than one star, I would!!!
Eddie H.
Place rating: 1 Whitehouse, TX
Wow… I have never been treated so rudely. I was returning a charger for my father in law that was still under warranty, I have done this before so I figured no big deal and the young man helping me was very helpful. The problem was the manager of the store. As I was being helped he looked over chuckled and stated that it was abuse that caused the damage. They looked up the number and showed it would have to be ordered and once again the«manager» chuckled and said it was damaged and warranty wouldn’t cover it. Then the gentleman helping me said he didn’t know if it was abuse or not so he would cover it. Once again the«Manager» named Gene chuckles and says that’s abuse. After a few moments he laughs again and ONCEAGAIN states that’s abuse to the gentleman helping me and that they shouldn’t cover it but since he already said he would they would. At this point I got aggravated and told the manager if he has issues he should talk to the guy in the back(at the time I didn’t know he was the store manager) and NOTLAUGH at the customer. At which point he apologized and tried to be helpful but I should not have had to have him laughing nor should he be chastising his employee in front of customers(2 others in line behind me.) I will get this warranty charger here then I will take my business to the batteries plus near Green Acres Church. ***** UPDATE: Came in again and apparently Gene didn’t remember me. Still had a smart attitude but I could tell it was a ruse. Definitely will not spend money in this store.