I have been around computers and used computers since the early 1990’s and I know a good bit more than a normal everyday user. I was a Network Tech @ Cox communications for 4 years. There were some very good IT people in that company … exceptional. I recently met the owner of Computer quest Repair; He knows the computer industry today. I was in awe of this man’s capabilities Consider yourself in good, qualified, competent hands! Great Customer Service& internet device, we will be back!