Beware! Paid $ 175 for consultation. Went to office a few weeks later for root canal. Called the day before and they said the same price that was quoted to me. Confirmed the price at the front desk when I went in for my appointment. After I was settled in the dental chair and got numbed up for the procedure, they brought the paperwork in for me to sign and said the price went up by $ 150. Since I was in the chair and couldn’t talk, I signed the paper to get the work done. I don’t understand why I wasn’t asked to sign the paperwork at the front desk before the procedure. Also don’t understand why they didn’t stand behind the price they had quoted me. I promptly paid the original agreed amount and did not pay the extra $ 150. I will never pay the extra $ 150 rip-off money. To me this was a classic«bait & switch» action. You better sign all paperwork before being taken to the back rooms. I filed a complaint with the Better Business Bureau for this office. They have given my account to collections to put a bad mark on my credit. I would rather pay $ 100’s for a professional to have this problem removed from my credit than give this guy the $ 150!
Terry J.
Place rating: 1 Rancho Cucamonga, CA
I was referred to Dr. Hockin by my general dentist to look at an infected tooth to determine if the tooth could be saved. Before I went I asked them if I was covered by my insurance and they told me they were a in-network provider. Unfortunately my insurance did not cover consultations. In the mean time I went to see another endodontist and paid a $ 80.00 out of pocket fee for another consultation. I received a bill from Dr. Hockin for $ 198.00 for what really amounted to was 5 minutes of his time. I can only assume he was annoyed that I chose not to use him for my root canal service. Truthfully the cigarette smoke smell on his breath was more than I could take. I am paying the bill but really don’t understand how anyone would want to use an individual who would charge these audacious rates.
Bob O.
Place rating: 5 Beverly Hills, CA
Verry professional clean place staff is friendly top notch equipment this is a specialist so if you dont have insurance its pricey
Shelly B.
Place rating: 5 Upland, CA
The best Endodontist ever! Painless and quick! My Dad went here also and loved him. Thanks Dr. Hockin!
John H.
Place rating: 5 Phelan, CA
I was treated by Dr Hockin after being seen earlier by another endodontist who put me through extreme pain. Dr Hockin and staff knew I was anxious about the root canal and exceeded my expectations to make me feel comfortable and most importantly, no pain! Ginny, Gina, Heidi, Debbie and Dr Hockin are a great team. I will utilize this practice again and would recommend them to prospective clients. Very professional and friendly, my thanks to an excellent team.
Schatzi J.
Place rating: 5 Pasadena, CA
I was in major pain and they got me in the next day at 8:00 am. Dr. Hockin diagnosed within minutes what my(former) regular dentist could not. Turned out I needed a root canal(my first), and they started on it immediately. Not going to lie and say that part was pleasant, but he and his staff were very professional and attentive. I was relieved after the procedure, and didn’t even need the medications they prescribed for the pain. The office staff is top notch, very professional and comforting at the same time. I highly recommend them.