Palata Tile & Stone

Highly recommended. Palata did a great job from quote to the installation of our backsplash. We’d shopped some of their competitors on the street and couldn’t even get them to show up for a quote! Palata also did our friend’s kitchen, so I’m glad we followed their recommendation. Fantastic customer service! Our installer was great too! Thanks guys!

I bought all my flooring for my new house at Palata. My sale’s person is Hi Sem. Sorry I have no clue how to spell his name but that’s how you say it. He has coordinated my carpet, tile, and baseboard installer. It’s a big project and he checks on me daily with updates. The carpet guy is amazing!!! He arrived at my house at 6am and left at 11pm just taking a very short lunch and dinner break. He also drove from Los Angeles and has to pick up the carpet before arriving and dump the old carpet after leaving. I’ve never seen anyone work so hard and so such a great job. I have bullnose stairs and I know they weren’t easy.
Zack is my head tile guy. Poor guy it’s a huge job. All of downstairs is tile, I chose one that is her to lay and my dining room has two spots where it connects to other rooms. I thought there is no way he will be able to line it up without having a thin row of tile, but he and his guy (sorry I don’t know his name) are perfectionists! If you get tile there make sure you ask for Zack to lay it! Most tiles have a round edge, mine is straight and makes laying it much more tedious b/​c there is no room forever. Also my floor is very bumpy. These guys are doing an amazing job. It’s taking longer than we all expected and there’s the added pressure that I’m moving in on Saturday but it is worth it!
On top of it all I had all new baseboards put in. They were supposed to be done after the tile but I needed them in the bedrooms sooner so we can start moving furniture upstairs. Hi Sem sent out a great team. Poor guys didn’t see that I had corner baseboard so they custom made them the sleeps and they look beautiful. So far my job is not complete but I’m impressed with the work so far and I am not easy to please.
We chose a beautiful Italian wood tile. I think I paid $ 5.50/foot. Other stores tried to charge me between $ 10-​$ 15/​foot for similar tile! If you need flooring check out Palata and ask for Hi Sem! Tell him I sent you. Hopefully next year I’ll be having him do my kitchen!

Palata is fantastic. They did my kitchen remodel as well as the flooring and baseboard re-​work and we couldn’t be happier. I worked with Manuel and he was professional, courteous and competitive on price. I would definitely recommend them to anyone needing flooring, granite etc.

Manuel helped us out with a kitchen remodel. Our original layout was terrible, and the dishwasher door would hit the stove. Manuel designed an amazing layout that really utilizes our kitchen space perfect. Their contractors got the kitchen done in 2 days. Fast, clean, helpful. Palata is a great place to get your kitchen done and for a good price too. We are very pleased and will definitely come back for our next project.

We looked everywhere and liked the products and prices at Palata. We had wood looking tile floor installed which is gorgeous and everyone raves about how good it looks. We also had an accent wall and backslash installed with the coolest looking multi colored tile. They did some other work for us too and all of the contractors were very good and we would definitely recommend them. In fact we are planning on using them on our next project.

We’ve been doing a remodel for the last 5 months and have had to deal with many companies & individuals of all kinds. Palata will definitely be on the «good list». We are 100% happy with the turn out! We purchased granite and tile for the backsplash in our kitchen and bathrooms and ended up paying quite a bit less than what we had been quoted by other companies for the same product. Our sales person was Manuel, he was easy to work with, kept his word throughout the process and his installers kicked a$$. We couldn’t be happier!

We were on a limited budget but Barak and George worked with us to get the tile and carpeting we wanted at a price that was in our budget, and we had compared quite a few places. Getting the right price was one thing, but getting the carpet installed is always a question mark. However, the guys they had install the carpet were hard workers, came in on a Sunday, the day before Labor Day, started at 8:30 and worked right through to 5:45. When moving the furniture, they were very careful not to scratch or bump anything and both workers were very polite. They really knew what they were doing. Our house was done for our big Labor Day BBQ — thanks, Barak and George!

Got a referral from a friend to go here. They have a special for a 10×10 kitchen with granite and sink for $ 3900. Installed. Also went looking for a deal on tile. Barak was helpful and patient both times we visited. The other employees greeted us upon arrival. You can’t even get helped at some of the other places on 9^th street.
They have plenty of quality products to choose from cabinet choices no matter your budget. Lots of tile choices as well. We went looking for tile that looked like wood planks. Biggest selection I’ve seen.
Lots of choices for counter tops too. My only complaint is the area where they have them is too dark (needs more lighting), makes it hard to see the beauty. They have quartz, granite, marble, crushed glass etc. Busy on the weekends. Great time to go is during the week if you can.

Over promise and under deliver. Price was decent but instalation was poor. I guess you do get what you pay for. Poor job was made on my stairs and I am still waiting for them to send some one to fix my stairs all I get is we will call you by the end of the day to let you know when they will be there. Never have I gotten that call back that they assured me I was going to get. At first they tell you they have the best installer and that they will take care of you but once the money is in there hand they forget who you are.

2 stars for the huge selection. Wide selection on that splattered common looking tile but it’s overpriced. Nice selection of «imported» tile but again way overpriced. Guys are nice but that sales attitude interferes. I was quoted $ 3 something for a meh tile & $ 6 something for the nicer stuff. When I returned the sample disinterested suddenly the $ 6 tile dropped to $ 4.50 because oops he made a mistake…, Same guy too. $ 4.50 & I still found it cheaper elsewhere.

I had done my research & compared prices before setting on Palata. I have no regrets. I am Sooo happy with the outcome.
They have Great service, Good selections and very competitive prices. I worked with Manuel who is a Saint. He is very knowledgable in their entire selection of tile and will even call distributors to find what I want. He is very attentive and even got back to me at times when he was not at work with any questions I had. It truly felt like I was priority. Very refreshing!
Over all, I was VERY pleased.

we worked with Barak as our service consultant. He was so knowledgeable and told us things we weren’t even aware of. the customer service was excellent and he went out of his way (even with my constant demands) — I searched every tile place on 9^th, they truly had the best prices. I am so happy with the product and service I received. Thank you Palata for making my home renovation amazing.

WOW and WOW. When I get my act together, I will post photos. My husband and I were planning to downsize and move into my Mom’s condo which has been rented to wonderful folks for 5.5 years. We started shopping… oh, my head hurts. Lowes seemed to have the best deal… so we stayed in talks with them.
THEN VOILA! We were driving down 9^th St. in Upland to look at floor options and saw the big banner at PALATA touting a 10×10 kitchen for $ 3900.00. Well, we had to give it a go. We started out talking to Manuel, who was wonderful. We returned the next day to look at cabinets more in depth and Manuel advised that we should talk to
Barak, who is the kitchen specialist. Is he ever! He was so very helpful and knowledgeable. He came right away and did a walk thru and measuring of the kitchen, then provided the bid the day after we made our cabinet and counter choice.
My husband and I had had a nightmare experience remodeling our master bathroom. So much so that we said we would NEVER do any remodeling again.
Now we can tell you if we do plan to do any other remodeling/flooring…etc., we will call Palata first.
Barak did everything he said he would… and more. Everything was on time… product arrival and more importantly the demo guys and installers. If they say 8 am, they
mean 8 am or even earlier… or you get a phone call.
Our reno lasted longer than expected as some unforeseen problems cropped up… namely tree roots coming up under the concrete foundation and breaking up the
concrete. So, that all had to be demo’d and re-​poured. Palata didn’t do this work,
but were extremely held up because of it. Always gracious and understanding.
All in all we did kitchen and floor demo, new kitchen cabinets and quartz countertops and laminate flooring and new baseboard throughout the house.
The demo and install guys were extremely courteous and CLEAN… they NEVER left a mess. Even when things were left in the garage to be picked up by the next team, they were left in the neatest fashion. I was amazed… i have pics of that too.
Sam installed our cabinets beautifully and Tarik did the most amazing job on the laminate floors and baseboard. STELLAR!
Let me close by saying… folks, if you are planning on do any flooring, kitchen, countertop or cabinets, please do yourself a favor and call Palata.
John and Chris McAleer

I am helping my parents with their home renovation. Both are in their 70’s, have never done this before and are on a very limited budget. We searched high and low for several months for a business we could trust and afford.
Then we met Barak at Palata Tile.
We learned of Palata after leaving another vendor just a few streets down. I saw Palata’s advertisement on their window as well as all the parked cars so I thought what can I lose!
1. Customer service– Barak was really a pleasure to work with. We came down to the store a few times to compare them to the others on 9^th street and several other vendors in LA and Orange County. He always acknowledged us and even when busy made it a point to tell us he would be right there to help. We let him know what we were looking for as well as our tight budget. He provided us with several options and suggestions and really tried to work with us. Weeks later after we did our comparison shopping, we ordered a beautiful laminate floor for mom’s living room and bedrooms and porcelain tile for her kitchen and dining room. The Laminate was not in stock and so Barak had to order it. I requested to pick up our tile and laminate floor a week later. When our contractors arrived at my folks house they said they needed it much sooner than that. I called Barak in a panic and he was able to have all items ready the next day :-) Can you believe that!!!
2. Value– like I said I really did my shopping for months before we chose Palata Tile. We even went to Hernandez Brothers, HD Supply, Lumbar liquidators and at least 4 other flooring places including 1 that a contractor recommended just a few streets down from Palata… The prices and the quality of the laminate and tile at Palata really cannot be beat. The parentals have been so impressed with Barak and Palata that they have recommended both to our family and friends!!!

We just purchased an older home that was pretty much original and Barak helped us pick out and design Kitchen cabinets, floors and all new bathrooms. The work started on time and the guys worked hard even on Saturdays in order to get the job done on schedule! Complete kitchen, all floors and two bathrooms top to bottom were completed in about 4weeks! Very competitive prices too! I would use again and would recommend!

Customer service was spot on, very quick to respond. Offered spectacular prices on a lot of services.

I had very nice experience with this place when I decided to change the kitchen and two bathrooms in my house, they were fast and the best thing prices were the best among all 9^th street stores. I really want to thank the staff their.

I bought a fixer upper and I hired Palata tiles to come and replace all the flooring in my house. My original floor was uneven, and he didn’t just install on uneven floors, he took the extra effort (with out charging extra) to even out the floor while he was installing the tiles. He wasn’t just installing tiles, he considered his installation as craftsmanship. He really took pride in his work, and results reflected it. The service was wonderful, and I was very impressed with their professionalism. I have and will continue to recommended Palata tiles to all of my friends.