Koopman Lumber Company

This place is over priced and will take you for every cent in your wallet. There rentals are borderline illegal on the amount they charge and I feel swindled dl dealing with this company. Rather then charging the proper amount of 2.5 days on a rental I was hit with 3 full days costing an extra $ 100. And was told our software doesn’t allow us to change it even though they do 4 hour rentals. I support small business as I own a small business but my business will be elsewhere that’s for sure. I do a large amount of rental business and tried these guys for the 1^st time and there equip
Equipment is literally double the normal price of other companies. So buyer beware there customer service is good while your buying but just compare pricing on products at other stores for same merchandise. Sorry to say but companies like this is why chain stores are taking over.

My snow blower unexpectedly broke and after checking with the manufacturer I found that the Uxbridge store was an authorized repair place. I contacted their technician, Ron and explained my problem. He personally picked it up, determined the problem, called me with an estimate and had it back to me in a relatively short period of time. The machine was purring like a kitten. He even returned the broken parts which I found surprising since not many tradesman would bother to show you that courtesy. His work was great, the price was fair and under the estimate. Best of all, Ron was a pleasure to do business with. In all the dealings I’ve had with the Uxbridge and Northbridge Koopman’s, I would have to say, that they’re really nice people who go out of their way to make you happy. I don’t know what their managements secret is, but they should bottle it and sell it to all the other chains

I have been here several times and always impressed with the knowledge of the staff. The quality of their products are tops. A month ago, I bought a Stihl vacuum and they ordered me some bags. Got them soon and at a good price. Called me and let me know.
Today, I bought a Honda snowblower from them. I had the same snowblower a few years ago and had to sell it because I moved. They prepped the unit and had it ready in an hour. Good price. The remainder of the store is equally awesome. Look around and see excellent products in all departments. Today, one worker was explaining how to install a «flush kit» for a toilet to another customer. I love this place and want to see them survive. I recommend them highly.