Absolute Family Chiropractic

I went in for a $ 29 special-​consultation work-​up last week. Mid way through my exam I was told I’d have to come back tomorrow for x-​Rays; as we’d run out of time. Seriously? Really? Because I’m a busy woman… but okay… I’ll come back tomorrow for X-​rays. I came back for X-​rays and was told that I’d have to make a third appointment for a work up and treatment plan. NOW AT THIS POINT I NEED TO MAKE IT VERY CLEAR THAT I HAVE ONE OF THOSE CUSHY AMAZING INSURANCE PLANS THAT COVERS CHIROPRACTIC CARE.
I COME BACK FOR A THIRD visit. I’m given a 45 minute Schpeel about my spine being out of whak, and my potential nerve damage… yadda, yadda, yadda. Yeah, Dr. Obvious, I already told you that I moved here from South Carolina and have been under chiropractic care and am simply seeking continuation of said care. Spare me the heart-​stopping speech about my soon-​to-​be decrepit broken body; and just tell me what you can do for me.
So herein lies the rub: These «Doctors want the entire payment for treatment up front. Because me presenting my FSA debit card every week when I come in is «too much trouble for me»??? And how horrible an inconvenience it will be for ME to remember to get that debit card out for a 30 second transaction.
And no, they will not be filing my insurance for me. I have to get a bill of treatment from them which I then have to mail to Anthem Blue Cross my own self for «reimbursement»; on a weekly basis– after they have all my money up front in full.
Ummmmmm…I don’t think so!
I have an idea: Why don’t you hire a dedicated billing clerk to do that for me?!? Because I called Anthem and you are out of my network: which you could not be bothered to be honest and up front about when you asked to run my insurance card.
With this type of financial practice in place, they are going to alienate WAY more patients than they bring in!

I have been going to Dr. Tam for close to 3 years now. I had several issues with my lower back and neck pain from many years of sports as well as military service. At first I was a bit leary of NUCCA as I had never heard of this technique, but now have grown to love it! Such a non-​evasive technique and I can say I feel 100 percent better than I have within the past 3 years! Dr. Tam takes the time to get straight to the problems and issues, and works with you to ensure your needs are taken care of. The staff is amazing as well (Krystal, Keisha, and Dr. Lyons), and has amazing customer service and has become another part of our family! Both myself and my husband can’t say enough how our Absolute Family has helped and taken care of us! Now that we have our daughter, she too has become a patient and loves Dr. Tam as much as we do! So happy to have found these wonderful people and I’m sure we will have them in our ‘family’ for years to come! Take the time to check them out, I promise you won’t be disappointed!

I was referred to Absolute Family Chiropractic in Vacaville by my husband’s hairstylist who had amazing things to say about this place. Having multiple chronic pain conditions and illnesses for many years, I’ve sought out a lot of medical surgical interventions, treatments along with some herbal healing via acupuncture. It was about time that I pursue chiropractic services for many of my issues in hopes that it prevents me from having my next surgery. I had my first consultation appointment yesterday and Dr. Tam and his staff are very pleasant and execute superior customer service.
I’ve noticed other reviews with low ratings mentioned that they do more solicitation than patient care, but in my opinion, places like this are successful because of the act of referrals. In this day and age of competition in a specific industry, referrals speak volumes of a reputation of a business. And that’s how I knew about this place – via a referral! And I’m so glad I was recommended because Dr. Tam and his staff appear to be in the business of healing people and improving quality of lives.
The clinic is very clean along with beautiful interior and décor. This atmosphere makes a patient feel welcomed and «at home». The equipment and machines are also well maintained and current. I look forward to future visits and am hopeful that Dr. Tam can help me find some form of pain relief. I plan to update this review once I’ve received more treatments and sessions.

From the first moment I walked in, it was apparent this clinic reeked of a cheesy sales pitch. I didn’t get through the first trial period before getting fed up with their inability to give anything other than subjective and premature findings of positive gains through their practice. The introductory «seminar» was a waste of time, which from memory was about an hour-​long session of stories to challenge your emotions, followed by a solicitation for more clients. I am not a doctor, but I can assure you will find more comprehensive care elsewhere if you are a young, athletic individual like myself. After my initial evaluation I went to other Chiropractors for their opinion. Apparently the purchase in advance plan offered by Absolute is not so much an industry standard, and should make the average consumer weary about poor business practices taking precedence over quality care.

This place has made my life a 1000 times more comfortable! I used to have unbelievable neck pain that would halter my everyday life. Dr. Tam & his staff have greatly helped in relieving the pain. The method used isn’t that of your average chiropractor (crack & pop), it’s called NUCCA and its a lot less abrasive & the results are impressive. As a patient you are x-​rayed and monitored closely to make sure that there is progress. Everyone in the office is friendly and professional. This has been the best 9 months! I would highly recommend this office to anyone suffering from any kind of aches &/​or pains.
Oh & the fresh baked cookies & fresh apples are a nice touch too.

My «story» began 52 years ago when I started seeing a chiropractor schooled in the Palmer method at the age of 6. I fell 15 feet from a tree onto my tailbone on a root that was bulging out of the ground. I don’t know if my scoliosis is congenital or a direct result of the fall, and in addition to this my sacrum is fused on the right limiting my range of motion along with an inverted neck which has caused severe nerve damage in my neck, shoulders and arms. I have had successful treatment with many different physicians over the years; however, never have I had structural change to my spine and neck like I have experienced with the NUCCA staff of Absolute Family Chiropractic in Vacaville. Dr. Tam and Dr. Tran have taken this twisted framework and managed to give me hope again. I was able to increase the fluid in my lower discs from ~4 mm to
in 5 months, this may seem like very little, but this was an enormous victory given how damaged my lower vertebrae were in. I have seen the x-​rays of before and after for myself and I would never have believed it without them! I stand taller and stronger at 58 than before I started having children 32 years ago. I am so grateful to Drs. Tam and Tran for their knowledge, gift of compassion and their deep passion to help others find healing through NUCCA care and it all begins with the «Love and Enthusiasm of the Front Office staff Kristen, Krystal who treat you like family the moment they answer the phone or greet you at the office door. A very professional and nurturing place to heal. :-)

I read about this place in the Breeze Newsletter and they were offering a $ 17 introductory evaluation for new patients and I was able to make a same day appointment. Upon arrival, I was very impressed with their customer service. I was greeted by several employees and given a tour of the office. My appointment started with completing a questionnaire then meeting with a chiropractor to discuss my medical history followed by several x-​rays. I also had a physical evaluation to identify areas of pain and discomfort. The staff seemed very knowledgeable and everyone was professional. Upon completion of my initial evaluation, I was asked to return later where we would discuss their assessment of my x-​rays and I would be given a treatment plan along with the associated costs. The staff were animate that I bring my wife with me so we returned later that same day to meet with the chiropractor. I was shown all the x-​rays and given an accurate evaluation of my condition, a treatment plan and costs. Up until now, I had a high level of respect, even when I was shown the overall cost of my plan, which I thought was competitive and fair. I was given an option to pay in full or finance over time and there was a 20% discount if I paid in full. So here’s where all respect went down the drain. I was told the 20% discount was really only good for the day of my appointment but they would be willing to extend it one day. In my opinion, no legitimate medical facility makes this type of condition to their services. If I had wanted this type of cheesy approach, I would have joined a high volume gym or visited a used car lot. For this reason, my overall rating goes from a 5 star to 1 star. Hopefully you’ll have or had a better experience.

Top notch customer service from my new chiropractic family! Dr. Tam, Dr. Tran, Krystal and Kristen consistently maintain a happy and positive office environment which makes every visit enjoyable.
I exhausted most options the medical center offered (Family Practice, pills, PT, OT, neurologists, etc.) to relieve my aches and pains with little success. Each specialist only seemed interested in one part of my body. After Dr. Tam’s assessment, he offered a holistic approach and treatment plan for my ailments that made sense. He takes the time to thoroughly explain the course of treatment and path to wellness. The choice to see Dr. Tam and team was also much easier especially after witnessing the positive results my friend has had with Dr. Tam.
Although in the initial stages of treatment, I have experienced noticeable improvement in minimizing the dull consistent aching in my neck. Nucca adjustment is very gentle. I look forward to the future path to wellness.
I recommend Absolute Family Chiropractic to anyone dealing with the aches and pains a body has after years of bad habit and abuse.
Thank You Absolute Family Chiropractic Family!

Dr. Tam, Dr. Tran, Krystal and Kristen are wonderful! Best customer service and the treatments are excellent. Everything is fully explained beforehand, the doctors are both very gentle, and the staff is extremely accommodating. The office is also VERY child friendly! Highly recommend this office for anyone looking for a chiropractor or even considering one. I also recommend to anyone that suffers from some sort of pain period! Dr. Tam will most likely be able to tell you how to go about treatment; If he can’t help he will be happy to point you in the right direction.

Dr. Tam is absolutely fabulous! I started getting treatment for chronic back pains about six weeks ago. Tired of sleeping on the floor and spending dollars on costly spa treatments, I finally decided to get chiropractic care. In a short amount of time I started experiencing noticeable improvements in my health! Unlike many health care providers, Dr. Tam takes time to educate his patients about why symptoms occur and how we can prevent them from recurring. I definitely feel he cares about his patients. Dr. Tam has an excellent bedside manner and I would recommend him to anyone experiencing back or hip pains.

Dr. T is geat. His staff is wonderful with great positive attitude. Dr. T really cares and spend the time to explain different exercises, benefits of his treatments, and things to do at home to improve outside of his treatements. Nucca adjustment is so gentle; totally, change my attitude on Chiropractic care. Highly recommends Dr. T and Nucca.

It’s unfair to judge a place from only one person’s perspective so I’m going to voice my opinion as well. I’ve been coming to Dr. Tam for about a year now and I have seriously never felt better. Before I saw him I had a pretty serious case of scoliosis, my stomach was bothering me and I had back pains. Don’t get me wrong, I was skeptical about chiropractic in the beginning as well. Everything sounded too good to be true but I decided to give it a try because I was tired of Doctors shoving medicine my way as the only solution they could think of. Not only have I felt better this entire year but it really changes your entire lifestyle for the better. Dr. Tam is not only there to see you for 10 minutes during every visit but he offers a lot of good advice about how to maintain a healthy lifestyle. So I don’t think NUCCA is a time consuming joke. It takes some getting used to and for you to see things in a new perspective (but so do some of the best things in life) If you’re the type to seek a doctor for every little thing possible then maybe chiropractic is not for you, but if you often question whether medications are even a solution to your problems or making situations worse then I highly suggest you give chiropractic a try. Dr. Tam is very passionate about what he does and cares a great deal about his patients.