B And G Tire And Brakes

Love, love my new tires, my old ones were really chopped up and they were affecting my steering, wheel noise and ride on my jeep. Got a quote that was reasonable, made my appointment, got in and out fairly quickly. Now it’s just like driving a new jeep. Brian and his staff were very friendly and knowledgable, I was treated with respect and I highly recommend them to anyone looking for tires and/​or an oil change.
Had a slow leak, came back in and it was fixed quickly and with the same great friendly service. Received a call from Brian a few days later to check up on the tire, this is what I call great customer service.

Vallejoans, let’s keep our business local. B&G is a non-​chain «smallbox» store with personalized service. They been in business a minute and are becoming my new and local go-​to tire store. I used to use Les Shwab and Costco exclusively, but they both recently turned me away for service. Price-​wise, B&G is very competitive to those prior mentioned; the total quoted per tire usually includes all install fees, etc. They even have a large selection of quality used tires, which I hadn’t prior known about. They were very careful w/​a brand new set of chrome wheels I was having them install. The shop manager pointed out a safety issue, which I appreciated during the install. Better to make an appointment here as they usually are always hooking up a lot of customers. Open til 2pm on Saturdays, which is a big help for us daily 9−5ers. Thanks B&G, I’ll be back!

We have been getting tires for all four of our cars for several years. The guys working in there are very nice and helpful. They have always been honest. One time I thought I needed 4 new tires and they told me I only needed 2. They are fast, also.

A1 service as always from Brian and his mechanics. Repeated customer and will go back again. Shop is always clean and organized, coffee ready in the waiting room and just fabulous customer service. What more can a customer ask for. Thanks B&G!

Called to get a quote, super unhelpful lazy guy on the other end. I don’t need to give them my business it’s the other way around sweetie.

My overall experience at B & G Tires was very impressive! The Manager, Brian was extremely helpful, his pricing was beyond fair, and he was personable and knowledgeable.
I have been looking for an auto repair shop in the Vallejo area and I believe I found it
I will definitely be back and would recommend Brian and his team to all!

Brian and his team were great. Got me in and out in no time. Their concern was all about me the customer being satisfied. A great value for great tires and service!

My friend and I were shopping around for tires and our main concern was the price range for four tires. This place was also recommended by her uncles. We checked it out and they were able to beat the four other tire shops in prices that we called. Not only they were less expensive, they were quick as well. We went to grab some food and while we were eating they gave us a call that my friend’s car was ready. If you are price conscious about replacing your tires, I highly recommend checking this place out.

Thank you Brian. My old ride feels brand new again! Mostly everyone writing reviews here are right on the money, you do feel like family in B&G, I’m not mad about spending my money here, that says a lot. I send all my friends and customers to Brian and haven’t heard a bad word ever.

Excellent customer service. Vey fair prices. Brian was very courteous and took care of us. I came in with my mom to help and next time I need tires I’ll probably come back here. I work in a field of customer service and I found the polite and genuine care for their customers refreshing– many car service shops and places like this tend to be gruff and grating experiences. Thanks B&G.

Got my tires here a few months ago. Recently got a big screw in my tire. They fixed it for a minimal charge and rotated my tires for free (since I got them here). Brian is a good hard working guy. While busy working with customers and phone calls, he still found time to help me. He checked out my truck for me, explained how UV and the enviroment can wear and crack your tires. Well my tires were cracked, worn and getting old. So i special ordered tires for my truck. Got a great deal even though they were not his brand. Much better than the other places I have looked at. Thanks Brian.

Been here a few times and I got to tell you Brian Makes it happen! Great service and prices! This is my place for Tires and Brakes! Just this morning came dropped off my car to check out two of my tires and fix one that had a screw! Well I get a call a little later and he recommended replacing all the tires, to keep everything in balance! Which I appreciated. He gave me a couple of quotes with great prices, even got a $ 60 rebate coming! Got a call back an hour later telling me my car was ready to go! Love this place and I highly recommended it! Thanks Brian!!!

The best service you will get anywhere. Brian treats his customers like family. He will do whatever it takes to get it right. I’ve been going there for years. If you want true professionalism go to B&G tires. You won’t be disappointed.
Debbie

Okay well I got a nail in the center of my tire, slow leak. This is basically fixable. I was having it inspected at Jiffy Lube for brakes who said the tire was fixable but they didn’t do tires.
B&G had good reviews and was near the Jiffy Lube. None of the reviews said they don’t like to fix tires and push new tires only.
The place I have been for tires before charges $ 20 to fix a tire which seems high as used tires are $ 40 and new are $ 80. So B&G says it will be $ 20 just like the other place. I was hoping $ 10, and $ 15 at most. This seems high. Maybe this is the new price now for all businesses?
Then the place refused to repair the tire and instead will only sell a new one. Supposedly the tire was misshapen but they showed me and I could not tell anything with it. It wasn’t Brian who was the one who originally came up refusing to patch it, it was one of their mechanics. It’s policy to avoid fixing tires for as many reasons as they can think of. Brian told me that this place won’t repair a tire more than six years old, even for a car that is barely driven so the back tires are good, whereas my regular shop will patch old ones. The tire to be patched when I went to B&G wasn’t old and I had only bought it six months before I brought it in, though bought it used.
Considering they refuse to repair tires that are old, that’s good to know so if I get a nail in one of my back tires, which are old but have a lot of tread, I won’t be taking it there to fix them.
I should have had them put it back on and then driven to another place to replace it, but later in it turned out good I didn’t since my battery needed replacing and pumping it up again would be bad (as the pumps say to turn the car off when pumping). My front right tire actually was strong enough to not even leak from the nail, but until I rubbed up against the curb when parking, did it leak, then I’d fill it and it wouldn’t leak until it would nudge a curb when parking. I should’ve just bought a $ 4 can of fix-​a-​flat and it would’ve solved the tire issue right then and there. I think I was impatient and just wanted to get home and have this tire thing fixed.
I was planning to replace the front tires in a year and align at the same time because the front tires are out of alignment and it costs quite a bit for an alignment and so it’s something I get when the tires are new. My tires should have lasted for 1 – 2 years but nope, the shop wouldn’t fix them.
After the alignment at B&G, I learn their alignment moved some stuff slightly out of whack to make the other stuff in more alignment, though still in the manufacturer’s specs. Brian said to fix it would be $ 25 for a part. Oh only $ 25 to fix something more, that seemed fine, but well the guy went to lunch so it can’t be done at that time and after he returns, it would take 45 more minutes. Brian then said for this he’ll only do $ 20 labor for re-​aligning again and I asked for a quote. Well I got the quote, it was $ 25 for the part, $ 25 for labor of using the part, then $ 20 more for the re-​alignment, and it ended up totalling $ 70. This is something the shop should’ve told me when they were aligning my tires in the first place, in the middle to come out and say that they can do better, not after the whole alignment was all done actually to tell me this. The quote lasted for a week and I decided not to return to do it and save $ 70, after spending about $ 240 there when I hoped to only spend $ 10 to fix an easily repairable tire.
All in all, if I didn’t need a tire alignment, I would’ve just simply not gotten any service there and just pumped up my tire with my portable pump, and then gone to find another shop until I found one that would fix my tire. Since my tires are now aligned and won’t run out of tread for a very long time, if I run into a whole «we won’t fix your tire» from a store, I’ll try other shops, or just yank the nail myself and use fix-​a-​flat to fix it and save money.
Though the new tires handle high speed curves very well and the braking works far better. I thought my brakes were wearing out and I had them checked (before I came to the shop the same day) and they were all at 50% and it appears it was the tires.

All I needed was my rotors turned. Napa auto parts referred me to them. They gave me a fair price with a pleasant experience. They had them done in about 3 hours. Maybe I will look at them next time when I need tires.

This place is great, both in customer service and quality of work/​professionalism. Its my first review, but ive brought my G35 here and even though it sits on 20’s. Wheel locks and full suspension, theyve never damaged my wheels and always have been straight forth w what needs attention. Theyve never tried to sell me on anything i didnt need. This time around i came in on a whim for a rotation, balance and alignment on my wifes TL. They didnt hesitate, on the other hand toscalito wanted it from 8 – 5 the next day. Anyway, all in all ive been coming here for years. Good job cooper team!

Just had some Japanese tires put on in an emergency as there was a nail in my driver’s side rear tire, which was found when I got the car up on the rack for an oil change. My mechanic called Brian & got a quote which I took to the shop.
Sarah was great, found the tires quoted on but said I would have to talk price with «Brian».

When it comes to tires, I’m a «special needs» type of customer. I have a background in the auto repair industry, so I know how the game is played. B&G has always been very straightforward with me, and their service is second to none. Any weird request I bring them is greeted with a very positive attitude, and I have never left there feeling like I did not get good value for my money. I recommend them highly.

Zero Stars-​Would never go here again even if my life depended on it. The «new» guy I had to deal with needs a serious lesson in customer service. He was the most condescending and disrespectful sales person. He must have been a relative to the guy from previous experiences. (read my previous review) If you misplace your B&G Cooper tire credit card forget asking him to verify a sale with the credit card company. Even if you called the Credit Card company before going in and they said they can do it that way. I had a serious tire emergency ($ 1000. tires replacement) and a drive trip ahead of me and had not used the card since my last major purchase over 6yrs ago. I have paid cash for all other subsequent maintenance purchases. He did not want to call, and told me they don’t do purchases that way. He didn’t want any credit card fraud. Wow– wtf is that supposed to mean!!! He didn’t bother to look in his computer for past customer accts. Nothing– yes, I did get pissed. Told him that I thought it was inappropriate to assume things and say something like that. We left and he followed us out– tried to apologize. It was too late for me. I told him he could have easily typed up our names and saw that we have a B&G cc and we had our IDs. I may have not had $ 1000. to pay on hand for this ER but that it was unacceptable to treat me like I was some poor con artist. We ended up at a tire store in Fairfield instead and they treated us with respect and were very accommodating. My family was able to make the trip safely — NO THANKS TO B&G!

This is the place to go. Tires and repairs, though i am not sure all that they do. Brian knows cars and tires, Brian uses straightforward talk, no surprises. He conducts himself professionally. This is the kind of service I love to experience.
I got a good deal !
I was treated right, and I feel confident to return again.
Go see Brian :)