ASAP Mobile RV Repair

My husband and I have had brake issues on our fifth wheel for about a year now. We took it to the dealership who had it for 3 weeks, but still couldn’t find the issue. (They never took the wheels off.) We were hoping to have a mobile person work on them so we wouldn’t have to spend more time in a hotel.
I called David on a Thursday, told him the situation, and he told me to call him on Sunday evening so we could pin down a time Tuesday for him to come by. I was relieved, after all my searching, finally someone, WITH A GOOD REVIEW, was willing to tackle our problem. I called on Sunday as instructed and left a message. On Monday morning I called again. David seemed a bit put upon once he remembered who I was, and he told me he would have to check with his assistant before he would do anything. Totally understand. Nothing. I’ve heard nothing.
It’s Friday now. The window has closed. We’ve had to make other arrangements for the family reunion we had planned to attend in TN. It’s cost us money we had slotted for something else, and has perpetuated the frustration we’ve had concerning RV techs and our brakes for over a year.
The thing is, this was warranty work, so there would’ve been extra in the budget to pay him pretty dang well for the job he was going to tackle. We knew we were asking a lot to have brake work done remotely. It would’ve been well worth the money to us to have the brakes finally sorted. Of course I didn’t mention this bit, for obvious reasons, but he didn’t have to string me along. Just say you’re too busy, or your assistant isn’t available and it would be too much, or hell, tell me you don’t like fifth wheels. Whatever. But don’t give false hope to a potential client. Don’t be fooled by the promises of customer service on the website. It may have been at one time, but it was NOT my experience.
You missed a big fish, David.

If you ever have ANY issues with your RV, call ASAP RV repair… ASAP. David was great. Fast, but efficient. Knowledgeable and friendly. We’re going to recommend them to everyone who asks.