Mailboxes Plus

OMG is right!!! I have rented a PO box there for a little over a year now. I have a small business and receive extremely important mail and could never understand why it was always taking so long to receive it in my box, knowing the mail had been sent in an adequate amount of time from my customers and vendors. Recently, I went in on a Saturday to check my box because a payment from a customer was several days overdue. There was absolutely no one in the store except the owner and he was not doing anything. I asked him if the mail had been delivered that day and he said yes. I very politely asked him if he would please do me a favor and simply look through it to see if it was in the delivery. I told him that I had been waiting for an extremely important piece of mail to be delivered and I would sincerely appreciate his taking a little bit of time to do this favor for me. He very rudely said no and that he was not ready to sort through any mail yet. I asked him again, stressing the importance of it and that I would greatly appreciate this favor and being of help to me. He again was very rude and said he would not help me and would only get to it when «it was time for him» to do so. I told this little man that I could not even believe that he could not take a few minutes to help a customer when there was absolutely no one else in the store and he was sitting down at a computer. I told him his customer service was the worst I have ever experienced and would be taking my business elsewhere. He wouldn’t even look me in the eye and continued to just sit in his chair. I went to Postal Annex a few blocks away and what a contrast! They were professional and maintained a very clean store. They have longer hours as well. Not surprisingly, the mail that had been taking so long at the other place was in my new PO Box generally 3 days earlier than the other place! I don’t believe that this rude little man at Mailboxes Plus has much of a chance of being successful with such a poor attitude and no concern whatsoever for his customers or the appearance of his store which is unkempt, very little merchandise and no appeal or welcoming feeling when you go in. I too do not recommend this place and urge anyone considering going there to please take their business to one of the other nearby stores. I do not trust this man at all with my mail and know now that he does not distribute the received mail to the PO Boxes in any sort of a timely manner. Our mail is too important to all of us to allow him to handle any of it. I too will be reporting the owner to the BBB… this guy just doesn’t get it!!! Too bad there isn’t a minus stars rating.

Dale and Sharon have been mailing my packages, important letters, and just about anything else mail-​related for the last 9 years. They’ve always been friendly, efficient, and most importantly — they remember my name.
Come in and say hello! =)