Ross Pacific Management

I had the most positive experience with these friendly, hard-​working ladies when I was recently looking for a home to rent in Vancouver. They worked hard to meet my interests and proved that they are fair and honest.

BEWARE. I hired them to manage my house. Dave was my go to there. The job he did was terrible. All he knows how to do is pick up the phone and call someone out with out checking. Broke their contract with us by not calling us when a bill was over
what we supposed to be notified. The rents moved out and caused damage they didn’t seem that concerned. When I hired them they said the house would be left in the same condition that I gave it to them so wrong. Don’t hire them.

If I could give them a negative star I would. After the first lease is up it converts to a month to month. what they don’t tell you is that they harass you to get you to sign another one and when they don’t get what they want they kick you out so they can raise the rent by 300 for the next poor sucker. They dont call you back when you call about things you need fixed like the fence sinking cause the house is on a subduction zone (which they never mentioned). When they come out to inspect they yell at you for not making sure they did THIER job. Also the people they send out to fix stuff (when they actually do) they bring thier little 4 year old children along to run around while they use dangerous tools like saws in the hot weather. Bridgette acts amazing at first then after awile her malevolent side comes out and the men at this place are just rude the whole time weather its warranted or not… so beware!

Overall unsatisfactory and odd experience. Our family is looking to move off the beaten path and we came across a rental in Camas on craigslist last Saturday morning that had amazing views and a decent price. Ross Pacific’s website indicated they had Saturday office hours and the rental add said «available now» so I figured they would be able to show us the house on the same day. We left a voice mail and our call was returned, however, the young female who called us back was not able to show the house. We mentioned we wanted to drive by and she said that was fine and that if we called on Monday they could show us the inside. We ventured out and got lost but did manage to find the property and even though the house was older we loved it! Since I had to work on Monday my boyfriend got up and called to set up an appointment and none of the women in the office were willing to show him the property even though the woman I spoke with on Saturday said they would. Finally, my boyfriend has an appointment to meet them out there two days later. He brings with him a lot of questions and some tools for testing electric outlets, etc. This is when things went from bad to worse. A man in a luxury car shows up to show my boyfriend the property. The house is on a well, yet, the man has no idea where it is nor does he know the size of the property (1 acre or 3 etc). There is a shop that is supposedly «condemned» and off limits along with two locked bedrooms in the basement… Two bedrooms in the basement are locked and off limits to the renters… CREEPY. These reasons mixed with with a wood stove that would not open, loose wires hanging from ceilings, and the overall unwillingness to even try to rent this property or show enthusiasm to the potential renter are a huge red sign that says, «RUN». Run from this house (so sad because we would have made it beautiful!) and run from this company.

Probably the most unprofessional property management firm I’ve ever dealt with. The staff is rude, among other problems. I would suggest everyone avoid this firm like the plague.

My family and I just recently moved to town and found an adorable little house through Ross Pacific. Though we haven’t had a ton of interaction with Bridgette at this point, we’re happy with what we HAVE experienced.
For Example:
Throughout our myriad moves (thank you, construction industry!), I’ve learned my lesson well. Upon entering into a new rental agreement… ALWAYS TAKE PICTURES!
However, I was pleasantly surprised at our initial walk-​through here in Vancouver, that Bridgette was the one pointing out specific items and then documenting them with her own camera. Yup. SHE was the one taking pictures. What property manager does that? Uh… this one. Yay for her! (And yay for us!!)