Tim Hortons

Good food, especially the hot breakfast. Decent iced tea, and I vouch for the Sausage Biscuit breakfast combo.
However the service is pretty lacking; employees are slow and confused. Long lines of customers mean that you should acknowledge people’s waits, which didn’t happen. The woman who took my order forgot I had ordered the combo even though I repeated it twice. She seemed very unfamiliar with the menu and pricing, which made this experience frustrating.

my wife visited this location multiple times while visiting In-​Laws and even went out of our way to stop by one more time on our way home. This is a really great location filled with friendly staff. the service was quick and courteous. the person taking our orders knew the menu well and answered any question we had. We were able to experience a great in-​and –out experience. when we entered there was a line of at least 7 people and we were still in and out in under ten minutes.
It looks like there has been trouble in the past it looks like the store has been able to put together a great staff.

This is one of my favorite coffee places. There is no Tim Hortons in Los Angeles, so I make sure to go everyday I am in town.

I know this is a rest area stop, but even for a rest area this was pretty bad.
My parents and I ordered breakfast, and all three of our main items were burnt to some degree (see pics). We got three combos, one with a donut and two with hashbrowns. We only got one hashbrown, and the other was missing because they ran out. So instead of trying to replace our item, they just decided to skip over it and hoped we didn’t notice.
Plus, the service was bad. The staff was rude and obviously did not want to be at work that morning. I heard some people from New York can be kinda rude sometimes, but this was unjustified.
At least they didn’t screw up our plain, black coffees. This is a shameful American representation of the finest fast-​food Canada has to offer

Great Coffee, friendly staff, not a long wait at the drive thru. …unless someone in front of you is ordering half of the menu

Excellent staff, all have been there a while and know the regular customers. Store is always very clean and owner is there everyday. Nice to see them so involved in their business. Mocha iced coffee with a shot of espresso is my ultimate fav! Will continue to be a regular and recommend to everyone. Thanks!