Christopher E Bonacci, DDS, MD

Talk about disappointing. We made an appointment for a consultation and were shocked by the amount of the fee for the 10 minute consult. I understand the need for a fee but advance notice when you make the appointment would be the right thing to do. I was expecting something in the nature of $ 35 to $ 75 dollars not $ 190. On top of all that we waited for over 40 minutes. Needless to say we will be going elsewhere — not a practice driven on making money.

I can see why all the reviews are not recent. No one comes back. Recently has a family member visit and later got a $ 400 plus out of pocket bill after insurance was used for consultation. Waited few hours asked about the consultations was straight forward until I got the bill. All they did was talk few X rays, gave me a CD, and consulted. I went to another dentist who did more plus what they said was need for less and consultation was free. I understand dentist have cost but laying and manipulating is not a good practice for business. It’s about people and taking care of them

****EDIT– The office ultimately provided me with a fair discount to services rendered which is a step in the right direction to remove the sour effects of their billing practices. Kudos for doing the right thing, even though it was after the fact.****
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Dr. Bonacci is a great surgeon, unfortunately that’s where the greatness ends.
There are 26 highly rated oral surgeons within a 20 miles radius of this office, so I decided to give this place a shot first out of loyalty from my first experience a couple years earlier.
I was initially quoted by a staff member that the MOST I would expect to pay in the worst case scenario was about $ 600 this was inline with what I was quoted from 3 other places, so I went without hesitation. I guess I experienced the doomsday scenario because I paid nearly $ 850. How does that extra $ 250 out of my pocket feel right after a 12 minute grueling surgery while my face is still swelling? Like a punch in the dick. Alas, I still paid it with the naïve assurance that my insurance would reimburse some of this.
When I tried to understand this with their only billing person on staff, she got quite short with me like she has better things to do than field a call from a past customer that already paid. I tried my best to not get pissed off, but before I was about to curse my ass off, I just hung up on her.
For nearly 8 weeks I waited for SOME insurance reimbursement only to find out that I won’t get a penny back because this place is out of network. The entire time I keep calling in and they assure me I will either get reimbursed by my provider or by them, today I learn neither was true. Am I pissed? Hell yes. Needless to say, I do NOT recommend this place based on this misleading clusterfuck they call a billing practice.
Please also see Lynn R.‘s review because I completely commiserate with your pain. Never again.
(I apologize to readers for the excessive cursing but poor customer experiences fire me up!)

I was actually a bit scared about getting my impacted wisdom teeth out, but Dr Kim and the staff were very nice, and the whole process felt quite comfortable. I had general anesthesia, and the surgery felt like it was done in a snap.

Just came here to get my wisdom teeth pulled with Dr. Kim – everyone at the office was extremely helpful and knowledgable.
I got an infection before my appointment and when I called the office, Dr. Kim took the time to personally come to the phone and help me out. He was great!
I cannot say enough good things about Aaron behind the front desk. I was completely unprepared at the consultation (ex: forgot my insurance card!), and then had to call the office numerous times before the surgery and he was great every time, never making me feel silly or that my calls were unjustified.
Great office! Yes, the surgery was a little on the expensive side, but the service was incredible!

I have nothing but good to say about my recent experience with Dr. Bonacci. He was referred by my usual general dentist when I needed oral surgery to remove my wisdom teeth.
First, there was a consultation. Dr. B drew on the X-​ray and explained to me just how each tooth was situated and how he would go about extracting it. He explained what the process before, during and after should be like, and he made me aware of potential issues and how he would address them along the way if needed.
Additionally, I must say that Dr. B’s staff is very courteous and encouraging even throughout the whole process. Especially this one brunette nurse (I am not entirely certain if that is her title, given I’m not a dentistry professional, she could be a hygienist I guess) who is so super upbeat and nice (but not in the annoying way at all). Loved her.
Second, came the actual day of the surgery. I underwent general anesthesia, so not just numbing, not the gas and not the IV, but I believe just a shot in my arm (I was actually kind of looking away from it there at the end). They also numbed my mouth, but I guess that was after the anesthesia put me in la-​la land. I could sort of sense people around me, hear VERY muffled talking and feel people touch around my head, but really nothing at all inside or around my mouth. The whole thing felt very strange and like it was over in five minutes. It was actually 20 minutes. I felt zero, I truly mean zero, pain.
After a brief stay in the recovery area to get my bearings, I was on my way! The day of the surgery, I took two Vicodin and some Motrin (and of course the antibiotics that were also prescribed, all of which I received on the consultation day). I followed the post-​op procedures as recommended by Dr. B, and everything went fine. Even day two was not so bad. Day three was the worst. Aching pain in my jaws and all over. I hadn’t had Vicodin since the first day, and I actually didn’t end up using it again. Just took more Motrin and it began to fade. Every day beginning with Day 4 and onward was a noticeable better day.
Finally, seven days after the surgery, I returned to Dr. B’s office for a followup. I sat in the waiting room longer than the followup actually took. He looked in my mouth and said all was healing nicely and showed me how to irrigate the sockets with warm salt water and a syringe. Then, I was out of there!
I really liked Dr. B and his staff. The entire process was well set up, explained entirely to me and didn’t cause me much pain or downtime at all. I hope I never have to see him again, but if I do, I know I’ll be in good hands.

Really great front desk personnel, and the assistants and hygienists are so sweet. I think Dr. Bonacci does good, thorough work. I am very happy with the implant that he put in. His rates seemed high, but he came highly recommended by my dentist– who I really trust.

My experience with Dr. Christopher Bonacci was a positive one. He was very knowledgeable and confident with his consultation. Although, he also did not come across as a know-​it-​all. My son had a very unusual blockage of one of his baby teeth, not allowing it to come in. Although we had many scratched head and different opinions, the final decision was to cut the gum to see what the blockage was. Dr. Bonacci’s friendly demeanor put me right at ease and his staff was very friendly with my son. While every other doctor we saw wanted to sedate my 18 month old, Dr. Bonacci was willing to perform the procedure with just a local anesthetic. Within minuets, my son was his normal happy self and the incision healed quickly.
Dr. Bonacci does require full payment up front. They will submit to your insurance, but no guarantee that you will get reimbursed. I paid the $ 1033 because he wasn’t in my insurance plan. But, I was just happy to find someone who wasn’t to terrified or stumped to help out my little guy. We have to take him back in for a full extraction of the baby tooth soon, and I’m completely bummed that I need to look for someone in our plan.

So I have to get a lot of work done that will require dental implants. Dr Bonacci was recommended by my dentist, Dr Dang, who is rock star awesome. The guy is clearly a millionaire thanks to all of the money he’s racking in with his highly sought after skills. He has that cocky way about him but he still manages to pull off quite a pleasant demeanor and has done good work for me.
Only problem I have is I am accustomed to a dentist that talks you through the procedure… this guy just does the work and you don’t know what the hell is going on and you cannot talk because well there’s a blade or a drill in your mouth… urgh. So 3 stars…
But the office staff is so awesome that I had to give the practice 4 stars. Every time that I am in there I feel so welcomed and they are all so personable, Dr B knows how to pick a good group of people to work with. I am currently on a 5 month hiatus from his services (hey I told you a lot of work) but he will get the 5^th star if it all turns out as it should.

I just had my wisdom teeth taken out from Dr Bonacci not too long ago. I must say the experience was very pleasant. I was able to get an appointment promptly and Bonacci went through all the different options I had for taking them out. I declined general anesthesia and just went with local as I don’t like being put under for anything. With the local anesthesia I didn’t feel a thing and everything was nice and went better than expected. He also took me through how to manage post-​op too. Everything healed up pretty quick, I was honestly surprised. Dr Bonacci and his staff were also very friendly and approachable as well. Top notch!

In December I had needed to get all 4 of my wisdom teeth taken out. I originally scheduled the appt with my «in-​network» doctor over the phone, and they were not organized at all — which made me quite apprehensive about having the surgery done there. Then, I decided to call Dr. Bonacci’s office and spoke with Donna who was very reassuring about the care I would receive at Dr. Bonacci’s and very knowledgable about the entire process I would go through. Dr. Bonacci was great during my consultation appointment, and the procedure went quite smoothly. He even called me on my cell phone later that night to see how I was making out. None of my friends could believe I had gotten all 4 of my wisdom teeth out, because the next day I was back to all my normal activities, and had no facial swelling. I did have to pay a bit more for the surgery because they were not a «participating provider» with my insurance company, but after all was said and done, if I had to do it again I would’ve paid even more to have the surgery done at Dr. Bonacci’s, because of the great staff, great doctor, and flawless procedure. I would highly recommend this office.

I cannot recommend Dr. Bonacci enough. I had a unique situation with a perforated sinus that required three surgeries to finally close. Dr. Bonacci was always positive, determined, and upbeat. His pleasant demeanor made an insufferable situation tolerable. I hope he wrote a paper for a maxillofacial journal about my case. He and his staff are fantastic. He is the best of the best. I wouldn’t hesitate to see him again (hopefully I won’t need to…).

I was in a great deal of pain after cracking a tooth. After visiting my endodontist (I am not sure how one spells that) he said I was no longer a candidate for root canal treatment. He referred me to Dr. Bonacci. This man fit me in his schedule right before he had to close. He gave me very professional service and made me feel glad to be his patient. After explaining to him some personal concerns I had regarding the surgery he listened to me and was very willing to accommodate my needs so that I could be pain free. I would highly recommend him to anyone who is in need of oral surgery!

Let me tell you a little something about Dr. Bonacci. I was in his office one day waiting for my scheduled appointment and a solicitor happened to come by. My expectation was that the solicitor would be shooed away by the receptionists but that didn’t happen. Instead, Dr. Bonacci personally came out to the waiting area, listened to what the solicitor had to say, and politely declined the service (providing a good reason). I was surprised and touched by this exchange. It showed me that Dr. Bonacci really cares about people, but that’s not why I highly recommend him. I highly recommend Dr. Bonnacci if you’re considering dental implant surgery because he’s the consummate medical professional. He’s patient. He listens and remembers, is extremely informative and does excellent work.