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We bought a 2012 BMW 328i on 11/​28/​2015. The buying process wasn’t bad, typical haggling, said they had made a mistake on the internet price therefore they were only making about $ 7. They even provided the «Inventory Stock Card» to prove it. When they were getting the car «ready» for us, they were going to check the low tire warning. It was off when we drove away with the assurance that we would get our missing second car key when the plates came in. A few days later, the low tire warning came on again. We found out they had plugged the sidewall which is never an acceptable way to fix a tire. We gave them the opportunity to pay for it. They did not return the call that was left with our salesman for the manager. By the way, there isn’t a spare because they are Puncture Proof/​Flat Proof. It was $ 300 to match the tire. Then I was told there was no second key which cost about $ 150. Last and least, they didn’t even clean the car. We found 5 small blankets in the trunk from when they had loaned out or rented out the car. Not to mention the gunk in the oil cap.

The service was great! The saleswoman Jay Jones was knowledgable and extremely attentive. Best car buying experience and best selection in the area!