Jack In The Box

Jack In The Box:):) I never really seem to have any problems when ii go come here. They workers are nice and what ii really like about this location its that we can stop on by before heading to North Shore or on our way home from North Shore, lol. The prices are very reasonable and what ii find good is that the food is most of the time fresh:)…

So much for «we don’t make it till you order it». I only live up the street and get home with ice cold French fries. This is the third time this happened. Very unhappy.

The past two times I came here I ordered a teriyaki bowl and a grilled salad. Both times they forgot to put a fork in the bag. My fault for not checking but I drove off and had to stop somewhere else to get a fork. As long as the wait time is, I shouldn’t have to worry about anything missing. Super annoying.

This must be the slowest Jack in the box on the island. I’ve been standing in line for the last 10 mkns and there is still someone ahead of me. I’m watching everyone pick up their food and asking for utensils, or pancake syrup, or their drink… These workers need to get on it.

Holy Christ, did I just have the most complicated time ordering here than I have had in quite some time. Seriously, all I did was try to order some sodas. The menu clearly states you can order a value drink for $ 1.00 (had I been thinking about it I would have taken a picture) to which the cashier tells me that they only have small, medium and large drinks. I argued this for a few minutes until I raised my voice and was finally sold my value drink. Last I checked you get paid the same no matter what I order so why not just sell me what I order without hassle. I wouldn’t mind having someone who speaks English take my order either, but whatever. Then I place my food order and had to repeat it like five times. Stupid me, didn’t check my order without leaving the store (thinking that it’s not so entirely complicated to copy an order that’s on the screen right in front of you) and get home only to realize not only is my buttermilk sauce missing (this much I can handle) but so is my Reese’s pie — which is like, three dollars. I don’t know why I continue to go to Jack’s Wahiawa but I do. I supposed because places to eat in Wahiawa are dwindling (especially when it comes to fast food). However, if you don’t want to be pissed of by what is one of the worstly staffed joints on island — this is a place you should probably avoid.

On their Unilocal menu they should really keep it updated rather than getting their customers expectations at a high level. On here their Unilocal menu says mozzarella sticks but apparently they have discontinued it. So today’s visit was as great as I expected.

If it’s not the workers you can’t understand, it’s the ones you can, but have an attitude!

The employees have always been friendly to me here. The food, however, is sometimes hit or miss.

One of those places you love to hate and hate to love. I love jack in the box and love their food but unfortunately I get horrible service here. Most the time they are on point but after tonight I’m fed up. This is the third time that I have gone here and they forgot something out of my order. I ordered two tacos which I assume doesn’t take too much effort but for some reason on a night that wasn’t busy my order was left out and I had paid for it. Considering it’s only a dollar I don’t mind but it’s the principle of it. I call them back to let them know about it and they can’t even answer their phone. So upsetting considering this is one of my favorite fast food establishments. Sad to say I’ll probably be back but just needed to vent about this place in hopes that someone will see it since they don’t care to answer their phones. My meal would have been filling if I had my two tacos.

I love Jack in the box but I will drive to the other side of town to go before I go to the one in Wahiawa. They always get my food wrong, usually give me fries that aren’t cooked thoroughly and even after I pay extra for sauce they rarely give it to me.

RUDE! 1 star for being 24 hours but the worker «Namie» was totally rude. From the time we placed our order they were out of stuffed jalapeños, then we tried to order potato wedges which they were also out of; no apology, nothing. When we got to the window we wanted to verify what we ordered. She then repeated it, walked away from the window then finally gave us a bag, said «wait, 1 more bag» gave us the next bag and then shut the window on us! No acknowledgement whatsoever. If you can’t handle a graveyard shift, switch shifts! Terrible customer service. To top it off, the sourdough bacon cheeseburger we got had barely any if any bacon in there. Totally disappointed.

Absolutely horrible service! We have been there maybe three times today was our last every time we have gone in they get our orders slightly wrong but today was just ridiculous we order the sirracha burgers (they are beef) and come home to realize the made them chicken sirracha burgers they gave my husband a strawberry and Oreo? Shake and me a coke after asking for a sprite. We will never be going there again

Im not one to complain but this is the place… Drive thur is horrible here.
Lady in the drive thur please get fired vy the manager here.
This happened 1 – 2 months ago so hopefully the drive thur lady isnt here still.
But I can understand why parket lot empty here, cause service is by far the worst I have ever seen.
I love thete Jumbo Jack, but not here.
Called the Corp office on this place and they were nice. They wanted to sit down with me and talk about what happened with Jack in the Box area Manager and I toplld them NO. Also wantec to give me free food and I wasn’t dealing with this place ever again.
It’s that bad here. If you need Jack in the Box go to another one on the island. Not this one…

This place seems better they have a good morning shift. Not sure about evening. Before they couldn’t tell u about different stuff they offer now it’s a lot better. And they are a lot nicer in the mornings.

Its ok. Its a busy Friday night & really not much to choose around here.
Girl at drive thru window was verbal in mentioning that a customer was giving her attitude. I was trying to order ranch sauce & did not have the chance to.

Poop in the box.
Ordered 2 burgers and tacos with my wife. We threw everything from the first bite.
So disgusting

Damn this Jack In The Box got us again. This Jack can’t help but piss us off every time we try it. Today it took 30 mins to get through a 4 car drive thru for 3 sandwiches, 2 fries, 2 shakes.
And the whole reason for this trip was because I wanted to try the Blazin Chicken Sandwich. Looks pretty epic in the ads (of course). But the real thing came up waaaaaay short. The sandwich is pretty much the same as the $ 1 menu chicken sandwich. Only diff is some sort of mayo sauce and 4 (yes 4!) slices of jalapeño. Look at my pic that compares the diff. I think in the ad they must have pushed all 4 jalapeño to the front so we could see it. Cause I had to dig to find them.
I seriously believe this Jack and the Wendy’s are trying to push everyone to McD’s which is pretty consistent.
This is a no return for me. I’m running out of Wahiawa places to eat.

Terrible service. They take so long to put together your order doesn’t matter if it’s the drive thru or walk in. I’m not surprised that people who walk in and have to wait to order suddenly run out so they don’t miss the bus to town.
The first couple times I went there I had to either use the restroom or tried to get something to eat. Both times I ran out so I didn’t miss the bus to town coming back from haleiwa/​north shore. Now that I have my car again, I tried to walk in because the drive thru was so longbut they take so long to get to me.
I had the breakfast jack the most recent time I went. It was soggy. And the bun looked pretty old. Fortunately I just ate the egg, meat and cheese then threw out the buns. The hash brown was like what you would find at any diner. And the drink, I opted for an orange juice. Bad idea. Next time I’ll get a soft drink.
Don’t be fooled by the slogan «we don’t make it til you order it.» That means it will take longer for your food to be ready. On that note try not to go to this jack in the box when in wahiawa. The best ones are either in kapolei/​ewa, or in town in the makiki/​McCully/​kapahulu area.

I’ve heard of kids who were afraid of actual Jack in the Box toys. You should be afraid of this particular Jack in the Box establishment.
We paid them a visit on our way home on Super Bowl Sunday to order Bacon & Cheddar potato wedges. But what did we get? Just wedges! There was hardly any bacon or cheddar — in either box. My sister called them to complain; after receiving a slightly snarky attitude from the girl on the line, they promised to give us two more orders whenever we decided to pick it up.
I returned on the following Friday to collect on their promise. As it turned out, the girl who answered the phone was not the manager AND forgot to log our complaint. It clearly pained them to honor my request. Things continued to go downhill from there. I ordered five crispy chicken strips to compliment the potato wedges, at which point the manager handling my request repeated the order aloud. «Five crispy chicken strips.» I got five chicken nuggets.
Failing to fulfill a customer’s orders on two separate, consecutive occasions is inexcusable. It’s a symptom that betrays a lack of professionalism and cohesion. Avoid this place if at all possible.

This particular location is strangely slow for being ‘fast food’.
And the ‘food’ is strangely hard to actually call ‘food’ with a straight face.
Yes, it’s Jack In The Box; why would anyone have high hopes for such an establishment? Well, I don’t know.
Of course one only goes through the drive-​thru at 2AM or later at a place like this, and I am not sure if it is a one-​person shop in there at that hour, but it seems like it.
Everything takes forever to come out, and you wish it would have not come out at all after you take a bite of the product.
This is a particularly bad Jack In The Box (not that I have ever been to a good one). — E