Pro Lube of Wallingford

Since the ownership changed a couple of years back, this has been my go to place for oil changes on all 4 of my cars. Dave is attentive, honest, and sincere in talking about the needs of the car. He makes recommendations for different types of services but is not pushy about trying to sell more than an oil change. I also like the complimentary car wash after the oil change. Having been to the other lube shops in Wallingford, I am confident in saying this is the best in town (and I trust nobody without proof of worth).

Don’t bother.
Just don’t.
I needed an oil change as my car was overdue by maybe 300 miles. I pulled in here on my day off to get the oil changed. That’s it. No more, no less.
Apparently because I have breasts, I don’t know anything about my vehicle. The dude who took my information insisted I didn’t know what I was talking about when it came to my car year, make, model and engine size. Believe me if I’m paying for a car and for service on said car, I’m going to know everything about my car.
I was also clearly not interested in the health of my vehicle because I waited so long to get my oil changed (!). Right, Captain Douche Canoe. Going over by 300 miles was going to put my car in the danger zone.
The amount of upselling I had to avoid was ridiculous. I don’t want an engine flush, radiator flush, transmission flush, fuel line flush, fuel injector flush… the car has ~34k miles on it. Just change the oil and let me leave.
They also didn’t reset the perform service indicator light in the message center. That would have been nice. No offers for a free or reduced car wash either. They readjusted my seat settings as well.
Never again. This just means the next time I need an oil change, I’ll work from home and service my car at Frenchy’s on 150 right by my home.