Worldwide Moving & Storage Inc.

We had a horrible experience with this moving company when we moved literally across the street from one apartment to another. When they arrived, they immediately made us sign a document stating we would start the moving process then. Then, when they found out that the elevator closest to my apartment was out of service and they would have to walk down one more hallway to use a second elevator the driver refused to get started and he wouldn’t even get out of the truck. After an hour of arguing, they finally got started and moved extremely slowly the entire time. Unsurprisingly, they charged me for the first hour where all they did was refuse to work. Why should I have to pay to argue with someone when I can easily do that for free on the internet? Additionally, several of our expensive items went «missing» during the move. The owner of the company was exceptionally unhelpful and overall we had a horrible experience. I could not be any more displeased.

This company is THE worst company I have ever dealt with. Nothing good came out of my experience. The movers moved like molasses because they knew they would get paid by the hour, they broke many of my items and will not reimburse me for any of them. They had to throw, drop, or stack heavier items on top of my boxes in order to have broken these well-​packed items. I also called the manager the day of the move for the «insane» charge they gave me which was nowhere near the quote. They are scammers and not customer friendly.

Just completed my third move experience with Father & Son. These guys are great. They come when they say they will come and arrive at destination timely as well. They get the job done with little hassle. I would certainly use them again. I didn’t even call anyone else this. Their price is fair and reasonable.

My Aunt is moving after selling her home in Bloomfield CT where she has lived for 20+ years, and since they have two other homes that are fully furnished, she basically told all of the family «if you would like it, come and get it»!
Of course, that does not apply to me since I do not live in one of the surrounding towns as everyone else does in my family. I very much wanted her sofa which was a million times nicer than mine, plus a piece of antique furniture in the dining room, plus two other items (one being my Great Grandmother’s rocking chair that is probably 70+ years old).
She arranged for the move, and the same guys who picked up at her house brought it to me two days later. I wish I had taken a photo of the rocking chair since it was an amazing job, wrapped with more heavy-​duty bubble wrap then I ever could have imagined (old, delicate legs and spindles on that chair!!).
It took me a good 30 minutes to cut off all the bubble wrap, but that’s a good thing. I want the chair to out-​live me.
The guys were nice and right on time (important since my building only has one freight elevator and I had it reserved for just a short period of time).

Not sure how this business runs. We prepared our furniture all week by making it accessible and seran wrapped and were told they would be here to start moving by 8:15am and they did not show until 8:45am. Once here, they took a look around and upon realizing there was no elevator (which was stated in the contract) they said they were going to take a «breakfast break» and walked out. They showed up again 45 minutes later but we had already canceled and hired another moving company in that time. To top it off, they justified their breakfast break by telling the main office that we still had items to prep, which was completely false. Not impressed.

All of the negative reviews are true. This company sucks! I booked a move 2 weeks ago. I was told I must pay in cash and it was all going to be just fine. My business is on the second floor. On the contract which was emailed stairs were mentioned as the freight elevator is broken. I told them very clearly what needed to be moved at time of booking. I was told I was going to have 4 men and a truck at 8:00 am.
At 845 2 guys show up and look around and say wow that stuff is heavy then took off to have breakfast for an hour. I got a call back from the main office and the guy said his men told told him that I sent them away to prep some stuff. (Ridiculous as the bulk of smaller items have been moved already and we sharing wrapped all the larger items which have drawers or doors. I only needed the heavy stuff moved which I explained at the time of booking) then the guy asks when the elevator will be fixed. I said never. He says «well we will move the easy stuff and then come back later next week for the heavy items and only 2 guys of the 4 are available today»
WTF!
I cancelled and another mover will be here at 1:00.

I’ve used this company about ten times, through personal, business and storage moves. I have had a wonderful experience each time. They’ve always showed up on time or a few minutes early. The guys always work well together in teams, though I am not sure if they are contractors, employees, etc. (There is only one mover that I have seen more than once.) The teams are coordinated and fast. The only time they visibly struggled was when they had to carry a huge Konica Minolta photocopier up a narrow flight of stairs in an historic house-​turned-​office.
Here and there, furniture has been lightly scratched. That’s part of the moving process, I believe. (At least in the low-​end consumer-​targeted market.) I sometimes asked them to be very careful with something, and those items were never harmed. I’ve never had even a lightbulb broken in my boxes, and no interior damage. Nothing has ever «disappeared», despite ample opportunity for theft.
I hope I never have to move again, but when it inevitably happens, I’ll call this company. (There is some weird connection to Moving America, so I’m not exactly sure which is the main company in dealing with. I don’t think it’s shady though. I just never asked them to clarify.) The first time I used them, around 2007, they had the lowest quote of quite a few local companies. I have no idea if their prices are still the best.
To close, even with the best prices, it’s really expensive to use movers. I hate having to add another $ 150-​$ 200 on in cash for tips. One time they moved me when I was in the middle of chemotherapy and had lost my house to foreclosure because cancer caused me to lose my job. In short, I was in a very bad place, financially, physically and mentally. I hated being pushed for cash when I could hardly afford to feed myself and the absolute last dollar in my bank accounts went to moving expenses. But I presume it’s standard practice, and they need their tips regardless of who I am. If it turns out the tip-​begging is only done by employees of this company, then I’ll revise my review to one star. But since I think everyone does it, my review remains five stars as everything else has been great.

I had such a positive experience using Father & Son moving some furniture from Florida to Connecticut. Sal was helpful, polite, and put me in direct contact with the driver who I was able to coordinate with! It was a seamless, wonderful experience and I couldn’t recommend them more!

We had a small move to do, swap the items in two rooms, one upstairs and one downstairs. The movers, Jose and Andre, showed up right on schedule, and got right down to business. The rooms are different sizes so they even moved things around as best they could to make it look similar. They were both friendly and efficient, and really went above and beyond what I expected of them. I would use them again in a heartbeat. Ask for Jose and Andre, the A team, and you’ll be very happy you did.

This company is absolutely the worst moving company. The movers loaded things onto the truck so slow. Once everything was loaded onto the truck, they disappeared for an hour with no explanation. We called and called and sal the owner couldn’t get a hold of the movers. They finally arrived and began to unload the truck at an even slower pace. To make matters worse, two of our expensive dressers had dents and the finish was removed. One of the movers recommended going to Walmart to get it repaired which is just a joke.
This company is a joke and if I could give it a half star I would because they did manage to get everything into our new place and that’s about it.
STAY AWAY FROM THIS COMPANY.

Sorry to say we had a terrible moving experience. Allow me to cut to the chase…
1. Gave a arrival window of 11 – 3 and still showed up 30 mins late
2. The men showed up MISERABLE and complained the ENTIRE time about how much stuff they had to move. They argued with each other and huffed, puffed and rolled their eyes at everything.
3. They left without putting my daughters crib back together
4. They didn’t wrap anything in plastic.
5. They were sooooo SLOW
6. They didn’t not put our bed back together correctly and ruined our sleep number mattress, which now has a giant bubble in the middle.
They only saving grace was after my call in they sent one more guy and he was amazing! He probably didn’t 50% of the work while the thee 3 moaned and complained.
VERY DISAPPOINTED!

We hired these guys to move from New Haven to NYC at the beginning of June. First, the good: the movers themselves were fast and efficient; nothing broken, everything delivered on time. They were extortionate about the tip, but more on that later.
The company, however, grossly lowballed the estimate. We hired them two weeks out, invited them to come over and look at our belongings – the whole thing, but they claimed they were experts and knew exactly how much the charges would be. They underestimated the costs of the packing/​move by $ 700, which was very inconvenient given that it was a Saturday and we’d already secured a cashier’s check.
Having to grab all of that cash meant there was far less left over to tip the moving guys, which pissed them off.
Complaint to the management went nowhere; they specifically stated that this type of thing happens all of the time. Their underbidding probably robs jobs from honest, ethical movers.

Our first experience with this company was a good one, for our in town relocation.
This time my boyfriend and I moved from our apartment to a house about 25 minutes away. We used the company again, but the experience this time was so awful, I’d never use them again or recommend them to anyone.
They showed up in what they called a «mini» truck. Noticeably smaller than the truck a year back. Like other reviewers mentioned, we indicated prior the amount of things needing moving. Needless to say, a lot of our shit didn’t fit and we moved THREE tvs, several heavy framed pieces of art, countless boxes of kitchen glassware, and a lot of other stuff which is the whole reason people hire movers. Everything they said was «delicate» and didn’t fit/shouldn’t be forced onto the truck we had to move ourselves.
Our movers were okay, the total move took 4.5 hrs. After tipping each one, we paid $ 900 total. It’s not their fault their company wouldn’t provide them with a big enough truck.
We spoke to the owner Sal when we called to complain and got absolutely nowhere. He insisted the truck was big enough to accommodate 4 rooms, which it pretty obviously was not. Even the movers said they just get whatever truck is available, not what’s appropriate for the job.
This company is a joke, stay far away!

New England Van Lines of CT doing business as (DBA) Father and Son Moving hooks you with a lower rate (the actually price was almost 2x the quote, so what’s the point of the quote?), but then gets you with the time. My 7 minute move (by car) cost more than my move from NYC to CT.
I gave full detail on the items being moved and the moving situation (was moving from one elevator building to another within 7 mins drive and I was extremely organized with boxes, furniture wrapped, taped etc.) I secured parking directly in front of each building, secured a dedicated elevator and I was an active participant in the move. I was quoted a rate of $ 550 which include 3 hours of move, three men, 10% surcharge, 1.5hr transportation and truck, when it was all done the bill, without tip was $ 928.
It took 3 hours to load the truck. Longer than I liked but I expected that loading would take the most time. Usually, unloading would take about an hour. I’ve moved enough to know. On the unload, I made the mistake of going to pick up lunch for me and then entire crew and the when the cable guy came and I had to tend to him… the unload took 2+ hours and I was helping, rushing them along that last hour!!! (I was an active participant in the entire move, in/​out of the truck myself)
Ervin, the lead mover, knew exactly how to slow the job down e.g. not propping open doors, not filling each elevator ride, etc. The energy level got worse once we got to the destination, like they were suffering from low blood sugar. (TIP: You really need a couple of people to help you on the move to monitor the movers, one at the apt, and at least another the other at the elevator and maybe the truck to make sure everything is moving along appropriately. For this move, I thought I could do it all by myself, I could have really used some help monitoring the situation.)
I also didn’t see all the complaints about them on the Better Business Bureau (BBB) and Consumer Afters until after the move. Complaints range from poor service to stolen items, with one of the movers being arrested later. Go with a creditable mover, one that does a better job screening their employees. Their rates maybe a little more, but believe me you’re going to be paying for it one way or the other.

I have used Father&Son moving twice now — once for my personal in-​town relocation, and again today for my business move (from the 2^nd floor of an office building to the 1^st floor). They arrived early in their window (we were told to expect them between 9 and 10, and they arrived around 9:10). They were courteous, friendly, and professional, and made sure the job was done before they left. I did a lot of calling around for quotes before the move and they were by far the most reasonably priced.