Motor Vehicle Commission

the candy machine has combos, the candy machine has combos, the candy machine has combos.

I don’t want to generalize but at least 4 of the people working in there have no desire whatsoever to assist you, or help you with the issue. Instead they do everything in their power to make your life more difficult. The so called supervisor lady is on a power trip, she invents rules that people need to follow in order to register the car. She backs up her statements with fictitious memos, and when asked to prove it, she fails to produce such memos… I would suggest avoiding this agency. These people are going straight to hell, express elevator down, no stops in the purgatory.

I was astounded at the tone and demeanor of the manager lady there. She spoke to the lines waiting for hours outside that they were closing like we were dropped off from prison. We are human beings and the taxpayers that pay her salary. After being sent home with «I came out and told you people 3 times we are closing» I returned the next day hoping that maybe then she would have been in a better mood… NOPE, just as cranky. She definitely needs to attend tone and demeanor classes. WOW lady I got troubles too but you don’t have to speak like we are dog feces that you stepped in. Then the receptionist under this female’s charge was talking to the folks like they shot her mother. Giving one star cause the LADY who helped me at the counter was nice. Come on Motor Vehicle do you really need to talk to us as if you were Judge Judy and we spit on your mother’s grave??? Our taxes pay your salary!

Just cause departments like this and people that work there are just a waste of space and our tax money. People always on a power trip and will not accommodate anyone.

I had a complex transaction that involved several tiers of complexity, that involved a car that I (an out-​of-​stater, no less) don’t personally own, and a large stack of supporting paperwork that was all necessary to accomplish my business — sort of a nightmare.
On a friend’s recommendation, I went out of my way to this branch, and the experience was well worth the extra distance.
First, they are open late until 7:30 on Tuesday, and when I went in at 6:30, the place was empty — two people ahead of me on line. Having been short a couple of documents, I came back on Wednesday at 5. Same short line. Apparently they extended their hours several months ago, and word has been slow to get out.
Second, the staff at the «triage desk,» for lack of what else to call it, was not only very helpful, they were very personably helpful, as if they were enjoying helping me.
I’m serious. This is a government agency and they showed actual joy in making my life easier! They made sure I had what I needed, thoroughly explained my options and what I was missing, and even gave me a «pass» so that I didn’t have to wait again (I didn’t wait the first time!) when I came back.
After seeing the line out the door in the rainy, wet snow at Lodi several days earlier, I had low hopes. So even a mediocre experience would have impressed. Instead, I was actually smiling during and after my transaction.
Good job, New Jersey!