Chase Bank

This review is for Jennifer up front!!!
She …is…amazing.
I’m a bit (actually worse than a bit) of a stickler
I have issues with my card accounts, don’t ask my why it’s a mystery man
But Jen oh Jen
She’s quick, knows what I need and just knows her stuff.
Believe it or not but I make the trek here just to see her .
Sounds crazy but when you find a banker that knows her business and just make your crazy busy ass life just a wee bit easier, you’ll make the trip here too. I wish everybody was like damnit .
If I walk in and she’s not there, my immediate reaction is just simply this «aw hell no, not today» lol
But I’m not mad though, (everybody deserves a day off)
Thank you for making my life easier man
Appreciate it

This Chase location is far more superior from other Chase locations that i have encountered… from lafayette to oakland and in between this one is wow-​fancy!!!
great tellers and superb customer service :)
will try to stop in at this location as much as i can!

I bought my home in W.C. in 2006 so my son could go to school in the Acalanes District. Originally my wife and I purchased our home through WAMU with 20% down. Two weeks after moving in I had a Traumatic Brain Injury and a month later my wife was diagnosed with Breast Cancer. I had 7 operations on my head. We both went on disability and used our savings to remain in the home for 5 years we stayed hoping the market would turn, we could sell and at least break even. We asked for a modification of our terms as we still had substantial income and Chase refused. After depleting our savings we were then forced to try to short sell our house or be foreclosed on and had a substantial offer. Chase refused the offer and wanted 115K more than the offer. The homes around here were selling for less. All they want to do is foreclose. I want nothing to do with Chase and have moved my funds to the local credit union.

Yay!!! I watched this place get built and I kept hearing rumors in my neighborhood (a few blocks down) that it might be a bank. So as I watched to construction I was hoping please be a Chase bank… please. please…that would be freakin awesome!
And then AWWW (cue the «Holy sounding music» and a light beaming down)
I saw the first sign that said «Chase coming soon» and as I was driving home from work I literally (yes, literally) screamed «Oh my god, YESSSS!!!» and got stared at by all the other people at the intersection like I was crazy, but I didn’t care.
I am just so happy that they put this up, its the perfect location. Going all the way to Contra Costa Blvd Chase was a hassle, the parking and traffic. My other choice was the one off Alhambra in Martinez which is not crazy far but not something you want to do every time you have to go to the bank.
That shopping center needed some new businesses. It was pretty pathetic, I always had high hopes that they would turn it around being I live in walking distance from it. I’m sure glad Chase, Tutti Frutti is there now.

These guys have been incredibly helpful in revising the terms of my mortgage that they bought from WaMu when it failed. They’ve even managed to find me a number of savings and provide sufficient incentives that I’m moving my primary banking from Wells Fargo after 27 years. I love that you get a personal banker to work with rather than an 800 number!