Express Oil Change

I was an out of towns in need of an oil change before heading back north, I was treated by the ast. MGR, Friendly service, knowledgable staff, good value! Thank you

I’ve been using Express for oil changes on all my vehicles since they opened. Although they have quite a bit of turnover on the oil change side they have always done a good job. What’s special about Express is their full time mechanic Neal Spence. I take all my mechanical issues to Neal and have for years. He always does great work and gives me an honest assessment of the issues.

BMW owners beware! I took my 335i in for a fuel induction cleaning. Apparently their staff didn’t know my car is turbo charged or don’t understand them to begin with. While there are multiple methods of performing a fuel induction service, theirs is to stuff the intake port with a shop rag. When the tech reved up the motor, the turbo sucked the rag, chewing it to strings, and bound up (destroyed) my #1 turbo. The minute I drove the car off the lot, I got a check engine light– reduced power. After a few minutes of fruitless troubleshooting at express, I took it to BMW. After a week of troubleshooting they decided to replace the turbo and that’s when they found the shop rag.
I will say Neil and Johnny at Express Oil were very professional, And their insurance company was quick to respond and take care of the damages. However, this is basic mechanics 101 — don’t put a shop rag on the other side of a high powered suction mechanism I.e. a Turbo Charger.