Tim Horton’s

The food is good, service is terrible. I came here on my lunch break at work and ordered a bagel sandwich, and specified that I wanted the MEAL and I wanted an iced coffee to drink. The woman at the counter was very rude to the customer before me whose order was incorrect. The cashier just stood there and denied it was incorrect and blamed the customer for ordering it wrong. Who cares even if she did?! The customer is always right — just fix it! Then when my sandwich came up, I asked for the chips that came with it. The cashier went off on me telling me I didn’t order chips when I know I specified I wanted the meal. Really, you need to stand there and argue with me over some chips?! If you have issues with that many customers you need to look in a mirror– the problem might be you! I’ll spend my lunch break somewhere else from now on.

This is a nice location. New interior with a wooden façade, it looks like a higher-​end Tim Horton’s that is attempting to rival the look of a Starbuck’s. There are outlets for those who want to work on their laptops while drinking an Iced Capp.
The food here is so-​so. The panini is a real letdown, in my opinion. Their chicken just tastes… weird. Worse-​than-​fast-​food-​restaurant weird. It’s a ripoff for the price as well. Their doughnuts are good — especially Boston Crème — but their bagels are average at best. I’d much rather go local (or Dunkin’ Donuts) for bagels. They say their bagels are toasted, but it doesn’t ever taste that way. Turn up the toaster level!!!
The service is fine and it’s a lax spot, but beyond coffee, Iced Capps and doughnuts I wouldn’t really get anything else here again.

This Tim Horton’s is one of my favorite Tim Horton’s…This particular one has a special variety of items (*.*) It is clean in here & the staff do their very best to meet all the needs of every guest. This morning I drove thru and one of the wonderful ladies who is here in the morning even remembered it is My Sons Birthday Today! I told her that last week or so. I think having courteous caring people working in a place one frequents daily is important always but it is Extra nice when they are pretty much the first people you see and speak to outside of your own immediate household in the morning, it starts the day off very nice (*.*) I give Absolute Praise To This Staff For The Extra Care They Take! Thank You (*.*)

They forgot my order and then when I ate my bagel I noticed it was sloppily made with barely any cream cheese. Wish they would improve their service.

good service — were willing to customize my order

You would think it would be hard to screw up black coffee. This place has managed to do it several times. They seem to like to add cream and who knows what to a generally good cup of coffee. Time to find a new route to work so I can find a place that gives me what I order.

No matter what day it is this Tim hortons drive thru is ridiculous I can’t even get coffee before work I give dunk donuts more business because of this they are in and out lighting fast

each time I’ve been there the food has been good but the service falls a little short. Given that Services in that way each time I believe its management that needs to be looked up

Tim Hortons as usual! best coffee and go try the maple flat bread panini! It’s the best on the menu.

I ordered a café mocha, I don’t know what I received. But it wasn’t right. My boyfriend ordered a berry lemony, too bad it was straight lemon juice, even after he made them remake it. And my ice cream, well, maybe both the employee’s were new and didn’t know the menu, but it’s common sense to wear gloves! Smh, they just seemed so lost and confused about everything they did. Maybe its time for a drug test.

Iv been here a hand full of times, always drive thru except once.
The drive thru is fast and the employees who work the drive thru have always been friendly and professional.
The one time I did go in for a carry out the girl at the counter had a Vibe of «I’m tired and I really don’t want to be here and not really in the mood to deal with any customers.»
If your a people person, Great. If your not then stay in the back and make donuts.

This Tim Horton’s could really use some help with their customer service and overall knowledge of their own menu. I shouldn’t have to argue with the person making my coffee about how many sugars/​creams I requested and how many they actually put in there. The young black kid who works there should be fired for his terrible customer service. I remember seeing him working at the Jimmy John’s at 13/​Hoover before, no wonder he got fired there.

This location, is truly hit or miss.
Drive-​Thru Super Speedy
But the counter service… is truly lethargic & unsire as if your beverage will be correct.