Alora Laser Spa

Everyone was super nice and professional. It was a great experience!

Dissatisfied with customer service and results of laser hair removal. The owner, Patricia, was rude and not a person who should face with customers. I purchased Groupon and was informed it would not cover the medium area for 6 visits. This was a gift to a friend. After 6 visits the hair on her legs is not diminished near as much as mine. I had mine done at Orange Dermatology in Monroe and my hair is completely gone. My friends is not and the cost is more at Alora. Go to Orange dermatology where the people are nice and the hair removal works. Not only that Alora expected tips to the person who did the treatments.

BE CAREFUL, I purchased a package from groupon for six laser hair removal treatments. Best I could figure from the groupon site was that the face was consider a medium area. Well I was wrong apparently and ended up spending a whole lot more money then I would have if I had gotten the next package up. That is my bad; however they didn’t tell me until after I walked out of my second treatment that I had gotten the wrong package. They really should have made sure I had the right package before I even had my first treatment. I don’t know if groupon would have let me change the package or not, but I could have tried. Their website and groupon site DOES NOT say what they consider small, medium, and large areas for laser removal. So I suggest you email them before buying a package. I’d say call but if you email at least you have something in writing in case they try to say other wise when you get there. Also they make you tip, it’s part of the groupon agreement or something, it’s kinda wierd to tip for laser hair removal. Normally you only do that for massages and facials. If you look up google reviews you will see that I am not the only person that has had a problem like this. If they want to stay on Groupon they need to update their details and specify what THEY consider small, med, and large areas to be. That way people will know what they are paying for, hopefully before their second treatment to boot!