Hampton Inn & Suites Providence/Warwick-Airport

Horrible experience some kind of sports event was going on and the hotel was overrun with wild children running around, knocking doors and screaming like they were in a horror movie.
Could not get any sleep until midnight and was promptly awake by 6:30.
Thanks but no thank you!

It a good airport hotel.
We stayed here for my sons hockey tournament in October 2015.
The room are clean but dated. The bathrooms are the same. We statesman room 128. Definitely needs an update but everything is clean and everything works.
The complimentary breakfast is one of the true great points of the hotel. I find more of a choice than most hotel breakfasts. The eggs are still powdered but there is cereal, make your own waffles, sausage and or bacon and fresh fruit.
There is also a nicely stocked bar in the lobby. I would stay here again.

Horrible time. Pool was dirty. No towels. Bathroom was disgusting. The shower wouldn’t drain. Had to stand in my own dirty water then no one else could shower. Such a bad experience they refunded our fee without even asking them to.

HORRIBLE experience. Booked a room for 2 nights, needed to book an additional room for another night. Their website was telling me they had nothing for the 2^nd night only. I called the hotel, and spoke to Patricia (Pa-​treeeeesha), who told me they had nothing available for the 2^nd night. I explained that I had seen on their website that rooms were available for the 2^nd night, but that I would have to book 2 nights. I explained that I cannot get there before midnight the first night (with a small child), so I could only do the one night, and she refused. So, I said I need to cancel the other reservation if I cannot stay in the same hotel as the rest of my family. Rather than make an exception, she said «okay» — what kind of customer service is that?

Excellent Customer service. By far the staff here go above and to meet your expectations! Wow!

Friendly front desk staff. Free coffee ²⁴⁄₇ in the lobby is always a plus. Freshly baked cookies are also a plus in my book!
The rooms are nice and roomy, with giant tvs in them. Only thing I noticed was the ceiling seems to have cracks in it for some reason, and a bath tub had a bit of soap scum build up on the wall.
Other than that, the hotel is nice. The breakfast they offer is run of the mill, but always fully stocked.

Worst Hampton Inn I have ever stayed at. The building is really old and tired. Parking is limited. Room had no fridge so I called the front desk and the person who brought a portable fridge up just walked right in my room without knocking! Maids began harassing us at 8AM the next day so they could get in and clean, knocking every 45 minutes or so. Finally a maid let herself in while we were sleeping.
The hotel was full when we were there and ran out of ice, and breakfast. The only bright spot was the manager Tamika. Other than her great service, the place is a disaster.

Great stay nice staff but the facility is a bit old. so close to the Hampton Inn I couldn’t go wrong! Must have had dinner there 6 – 8 times in 2 weeks.

Had to stay here because of flight problems. The hotel is really convenient to the airport. The shuttle was prompt, though in disrepair. The hotel in general feels a bit old and grimey. Had to take a smokers room because that was all that was left. Don’t know if they don’t update smokers rooms, but my room seemed old and dirty. The linens had hairs on them but seemed like maybe they had been washed? Had several bites on my skin in the morning.

Needed a place to stay close to the airport and I wasn’t expecting much but I was pleasantly surprised. Very nice room and clean. friendly and helpful staff and a very reasonable rate. I would come back again

Prior to staying at this hotel, I did my research and read reviews on various sites including
, Unilocal and even Google. I have to say, at first I was a bit leery about staying at this location and at this hotel because of what I read. However, where there were bad reviews there were also pretty good ones. I am so happy I chose the Hamy best to Hampton and I am now a fan of the hotel and will try to stay there every time I visit RI. The breakfast was awesome, clean and ample. The whirlpool and pool were clean and quite inviting. The staff, especially the hotel manager and the front desk staff were great, very accommodating, friendly and willing to resolve every and any issue which one may have at the hotel. Although I encountered a minor hiccup upon my arrival at check-​in, the hotel manager, Lauren Perez wasted no time in solving my concern and even gave me complimentary gifts to amend the situation; I was already happy that she remedied the issue and more impressed by her gracious offering. This is a wonderful place to stay if you have children or even if you do not and please, do not judge the place by the action of other patrons — some guests were not very nice to the staff and likewise, there was a staff member who was not too pleasant — all of that was outweighed by the professionalism, attention to detail and level of customer service of everyone else and I recommend this hotel to anyone!

I stayed here because I was in town for meetings. It is not the fanciest place but very convenient to the airport. I thought the rooms and amenities were fine but I appreciated how courteous the staff was and the free wifi. I spent a total of maybe 12 hours there? The rooms were larger with two queen beds. Breakfast was included and had a nice selection of oatmeal, cereals, eggs, breads, etc. My manager and I worked in the dining area and I used the business office for printing. Pricing was reasonable and the hotel is conveniently located right off 95.

Excellent customer service! & complementary products to make your stay more enjoyable. The hotel rooms aren’t very exciting or roomy but the outstanding staff makes up for it. Their home like touches and signs make the stay more personal. I stayed here with my team for a competition and they were very understanding about our wants needs and strict schedule. Even tho some on the team were younger girls we were all treated like adults and it was an amazing experience staying here

We were only there for one night. I wouldn’t make it a multi-​night stay unless you needed to for business. However, the staff was very nice and the rooms were comfortable. Be careful of the pool after hours. Apparently there is a system of letting people in the backdoor that aren’t staying there to utilize the pool. We didn’t really see any reliable security there. But the airport shuttle bus driver is great!!!

It was overall a very good stay. They have a nice size hot tub and pool, the room was very clean, and the staff was extremely friendly. They have a good size breakfast with a variety of food. I would definitely stay there again when I am in the area!

Great stay!
Comfortable beds
Decent breakfast
Nice workout room with free weights up to 50lbs
I would highly recommend staying here on your travels.

This is a franchised HI that feels very old and tired — and is not what you expect from a company owned HI.
The sheets seem old and dirty. Was very uncomfortable getting into the bed.
The bathroom is small old and dingy with limited sink room.
I only stay at this hotel when I get in very late or have an early am flight. I would not stay there multiple nights

The room was clean except my sheets had what looked to be an ink stain. Other than that my stay was very nice. Comfy bed, down comforter and pillows were very comfortable. It got a little noisy, but might have been bc I was near the pool… I think. I liked that they had a shuttle service otherwise would have been bored out of my mind. The front desk was super friendly and accommodating. I stayed for 3 nights and enjoyed my stay.

Love this place. The rooms are clean, the kids enjoy the pool, the includes breakfast is second to none.
We actually stay here once a year for a long weekend with family just to use those features. Great place! Best of the bunch (for the price of course) in the PVD area.

I was here for a private event at the hotel. I got a good room rate for it and I consider it to have been a good deal. I don’t know, however, how competitive that rate is to their normal or discounted rates. The staff was attentive and friendly. The lobby is quite large and comfortable, with multiple large-​screen TVs. The breakfast offers a lot of choices, including waffles, pre-​made cheese omelets, Canadian bacon, french toast sticks, hot oatmeal, pastries, fruit, juice, cereal, and 3 strengths of coffee: decaf, regular, and robust.
My room, with a king bed, was slightly smaller than similar rooms in comparable hotels, but it was clean and the bed was comfortable. The A/​C was a bit noisy. The bathroom had a corner sink unit, and as a result there was more free space and less counter space than comparable bathrooms. There was a distinct though not overpowering aroma of disinfectant chemicals in the hallways. On my floor, the chamber staff left their carts at the end of the hallway at day’s end.
The hotel has a large pool which was clean and not heavily chlorinated. The nearby jacuzzi was almost large enough in which to do laps. There is an exercise room with a larger than expected number of treadmills, ellipticals, steppers, a nautilus, and weights.
The lobby, while large (it doubles as the breakfast dining area) has a mezzanine type viewing area on the second floor. Unfortunately, that is where the meeting rooms are, and the acoustics are awful. All the sounds from the lobby are magnified and quite loud from within the conference rooms. I would not be comfortable holding a business meeting here because of that.
It’s not a bad place to stay, but there are other hotels nearby at which I have stayed at a more competitive rate.