I’M A HUMANSTOPSIGNAND I DEMANDYOUTOSTOP! STOP! DONOTPROCEED! STOOOOOOOOOPPPPP! I brought my laptop in here on November 19 and was told it would be ready the following Friday. I paid the owner $ 148.73 for a motherboard, which I was told would fix the problem. Now, $ 148.73 might not sound like a whole lot of money, so let me break it down for you. That’s the equivalency of 60 iced coffees, or 30 foot long sandwiches, or one night in Bangkok, or 148 $ 1 menu cheeseburgers. YOUGETTHEIDEA. So I pay this guy and tell him I’ll be back the following week. That following Friday rolls around. I called the shop and the owner said he didn’t know where the laptop part he ordered was. I gave him the benefit of the doubt and thought maybe the holiday slowed up the mail. So I waited until the following week to pick up my computer. Let’s all time travel to Wednesday, 12⁄2 now, shall we. I called the owner and he said that he STILL didn’t know where the part was. I then asked when exactly he ordered it. HESAIDHEORDEREDITTHEDAYBEFORETHANKSGIVING. My laptop sat there for almost a week without a dent made in it. WHY? Now I’ve been further delayed in getting my laptop fixed and I’m getting very frustrated and discouraged at this point. I gave him another week to get the computer fixed. Is anyone surprised at this point that the stupid ass computer still wasn’t fixed? Not only that but now the screen is flickering? Like«Poltergeist» flickering? Is there a demon in my laptop? Wha… what? I’m writing a novel here and getting more pissed off with every stroke of the keyboard. I will now make this review short. I had to call the cops for this place to give me my money back. Not only is my computer not fixed, but it is now INPIECES. PIECES. Again, I ask WHY? Do yourself a favor and set your computer on fire in the middle of the woods without a drop of water nearby. Your computer will be better off than bringing it to this place. :mic drop:
Stephen N.
Place rating: 2 Warwick, RI
Not happy. Brought in my wife’s year old Toshiba laptop. It wouldn’t stay logged on long enough to go online. Dropped it off in the am, got a call later that day tech stated I had viruses. Tried selling me on an anti virus for $ 50. Plus $ 50 for diagnostics and virus clean up. I settled for just the later. Said it would be ready next day. Next day waited for a call, no big deal but when I called at PM there was no answer numerous times. I suppose hours changed because they are supposed to be open until PM. Following day I picked it up and paid the $ 50. Got home my mouse pad didn’t work. Called and tech said he thought I knew it didn’t work when I brought it in. I suspect because I left a fit bit dongle in the USB? Now have to buy a mouse… Next time if needed I’ll defiantly go elsewhere. Not what I expected with all the positive reviews.
Robyn F.
Place rating: 1 West Greenwich, RI
I called to see if they copied HDDs from one to the other. I was told that they did but couldn’t fix broken/damaged data. Which I was fine with. I asked the guy TWICE on the phone if this included programs like operating systems and he said yes. I drove the 20 miles out of my way to drop the disks off with my pc only to be told they did not do this and I’d have to take it to a high end facility. I would never recommend a place that can’t get their facts straight — Especially when it comes to computers.
Brian S.
Place rating: 5 Warwick, RI
They keep the demons at bay Like many people I have an ambivalent relationship with computers. I both love and despise them, fondle them and hurl the most vile obscenities i can think of at them. These thrice accursed, hell spawned machines seem to have taken over my life. I use my computers for everything but it seems I always need something more or something better. Things were running especially slow and crappy lately and I knew it was time for some help. I save lots of useless stuff so I knew I needed more space on my hard drive. Of course then I knew I would need more ram and god only knows what else. I’ve noticed RM’s small shop near my house so I decided to go in and have a little talk about computers. Even though the store is tiny, the inside was like a scene from a Hieronymus Bosch painting. Computers, parts of computers and unidentifiable things laying about everywhere. It’s a small operation with a guy I assume to the owner and several assistants. The owner was a master of multi tasking. He had a head set on, probably communicating with some computer demon in the lowest level of hell, but also managed to talk on the phone, give orders to his employees and talk politely and listen to the costumers. Amazing stuff to watch. Even though he was incredibly busy and in constant motion he listened patiently to my whining and agreed that I needed another hard drive and more ram. While I waited he stuck in another 500 gigabyte hard drive, another 2 gigs of ram and for good measure upgraded windows, added some new malware and even threw in a new keyboard he had hanging around at no extra cost. My computer is now purring like one of my fat, lazy and contented kitties. I’m sure in the near future some unspeakable horror from computer hell will once again infest my machine. At least I now have the antidote. These guys know what they are doing and do it quickly, politely, honestly and very, very well.