Advantage Rehabilitation and Wellness Center

I had a great experience at Advantage Chiropractors when I threw my back out in an accident at home back in January. Dr. Brittany Harris was fantastic. When I first went into their Capitol Hill Clinic I could barely walk and was in great pain. I walked out of there with an adjustable back brace, a simple and gentle exercise régime to get started on right away and the confidence that I would be able to move normally in a reasonably short time. I went three times a week for two weeks, tapered down to 2x a week and then 1x. I was walking and moving normally in about a month and I have considerably strengthened my back, all with Dr. Harris’s help. She and her team are great and I can recommend them to you for all of your chiropractic problems. Patrick.

Update: MAJOR billing issues overshadowing any potential positive placebo effect. I’m just receiving my benefit statements from my insurance co and there are added (fraudulent) charges billed to them right and left. Two treatments on the same day??? Never happened. Hot/​cold pack applied??? $ 65??? Never had any hot/​cold packs applied. The headache this place is causing is completely ridiculous, even worse now that I have a new baby who I’m juggling as I make these time-​consuming calls to report fraudulent billing and charges. According to the EOBs I’m receiving I’m going to end up owing hundreds of dollars over the co-​pay amount I was quoted and paid at the time of service. Not happening. Read other reviews about billing issues – they’re not lying. This stuff can be time-​consuming and frustrating to fight and unpaid medical bills can even affect your credit.
Bottom line: stay away.
I was skeptical of chiropractors to begin with, and have no pain currently, but am now 9 months pregnant and was encouraged at my birthing classes to find a chiropractor who specializes in pregnancy to «optimize my pelvic/​baby/​uterus position».
First, there are all kinds of scheduling issues here, which feels very unprofessional. Twice I’ve shown up to an appointment that they couldn’t find on their end, despite the fact that they were dictating appointment day and time to me. Once it had to be rescheduled for the following week. Another time I showed up and noticed 2 of us were booked for the same time with the same Doctor. Intentional or oversight? Who knows. Once I was told the receptionist was new and terrible and the doctor apologized profusely. I’ve taken to calling the day of the appointment and confirming, which certainly seems like something that should fall under their responsibilities.
Dr. Cohen is warm and friendly, I like Dr. Morris a little less. He is a bit rougher than I feel comfortable with, and friendly-​cheesy.
When I started coming Dr. Cohen found all kinds of «serious problems» that she recommended 3x weekly visits for… Now my skepticism was being confirmed. First, like I said, I have no pain. Even 9 months pregnant, I feel awesome. Second, the baby (from a purely Western medical perspective) is in great position: low, head down, left side, etc. So while I have no problem coming in maybe weekly or so for the next few wks, you’re losing any confidence by insisting something is terribly amiss and I need to dedicate hours per week to therapy, when of course I also have actual prenatal doctor’s appointments, birth/​breastfeeding classes, and you know, my life. Dr. Cohen got way too pushy with the appointments, which I simply didn’t have availability on my schedule for, and I saw Dr. Morris at the next visit a full week later. He was so laid-​back about scheduling he didn’t recommend more than once a week despite me expecting to compromise at 2x weekly. So I guess he’s not feeling the major issues she’s under the impression I have?
On the other hand I had a prenatal massage here and it was AMAZING. Now, I love massage in general, but I was completely in heaven and like the masseuse very much.
I will update my review after birth, and can give some credit if labor is very smooth or if I get an adjustment literally in labor that makes a world of difference. I don’t feel better/​worse/​different at this point so it would be tough to convince me that I need to continue postpartum. I also had minor billing issues where they overcharged the first 2x and of course haven’t refunded anything once I pointed out they were way off on my copay amount. You definitely need to do your own insurance research.

I have been going to Advantage Rehabilitation & Wellness Center for about 4 weeks (due to a rear-​end vehicle accident); and I must say the experience has been SIMPLY AWESOME. My initial visit included a thorough examination which validated the goal for my treatment. Dr. Hollander has been very attentive, pleasant and personable as it relates to my weekly visits. Also, Dr. Rashida Cohen has been a marvelous joy. She has been very expressive and diligent as it relates to my course of care. Meanwhile, the two team players that assist with the receptionist area are also remarkable. Each morning they beam with a warm smile that exudes within the entire office setting; ensuring me I have chosen the right chiropractor for my care.

When I first came to the practice, I was skeptical and had a lot of questions. Dr. Hollander did a good job explaining everything he was doing, and he gave me a plan that would help me be back pain free. After two weeks of adjustments, I am now in a great place with my back. Overall, a pretty great experience seeing Dr. Hollander.

I am 9 months pregnant and have been coming to see Dr. Hollander for about 9 weeks now. It was initially recommended that I see a chiropractor to help with some pelvic and back pain which started for me at around 26 weeks pregnant, and was pretty uncomfortable. I went to see Dr. Hollander 3X in the first week to help provide as many adjustments as possible, and am now on either a once a week or once every other week schedule. At this point, the pelvic pain is gone and we tend to address any issues (new or old) at each appointment based on what is hurting/​bothering me at that point in time. I leave each appointment feeling great and am now a firm believer in working with a chiropractor to provide the optimal alignment and reduce pain. As someone else had mentioned in a review, these adjustments also help to put the baby in the optimal birthing position, and I’m hopeful it will come into good use when it comes time to deliver. I have enjoyed every aspect of my experience at this office, including my interactions with every single person I’ve encountered (front desk staff, chiropractors, etc…).
For any expecting mothers, you also get a free 30 minute prenatal massage with your appointments. I booked my 30 minute massage and have had two 60 minute massages since then. Yemi (the masseuse) is wonderful — these massages have been even better than the prenatal massages I’ve received at some of the spas in the area. It’s a nice way to relax the muscles before an adjustment and even help with back pain and swelling.
Overall, I couldn’t be happier with my experience at this office!

Dr. Harris is my favorite chiropractor in a lifetime of chiropractic care. She is gentle, precise and extremely knowledgeable, addressing issues I wasn’t aware of and explaining their connections to my pain. She’s also very calm, kind and easy to talk to. The entire office is very friendly and welcoming, though sometimes I have to wait a little longer than I want to, it’s worth it for such excellent care.

Dr Hollander and his staff are very knowledgeable. They really care about your recovery and work hard to get you going again. The office environment is also fun and it’s a good time to talk with all the staff

I’m not a regular Unilocal commenter, but wanted to post for Drs. Cohen and Adams because they are so great. I’ve been going to this practice since my first pregnancy and have had nothing but good experiences. I am now converted to chiropractic care for my computer neck and back problems. Each adjustment leaves me feeling so much better.

This review is specifically for Dr. Adams. I am currently 23 weeks pregnant with my second and at around 19 – 20 weeks I developed pain in my pelvic area. I tried to ignore it thinking it would get better, but it got progressively worse to the point that I could hardly walk. Learned that it was SPD (Symphysis pubis dysfunction) and it is extremely painful and I didn’t experience it at all in my first pregnancy. I went to see a chiro in Fairfax, VA a few times that was utterly useless. She did things like crack my back and neck, where I was having no problems at all, and insisted I had to come in 3 times a week. I quit seeing her and thought I was resolved to being in misery and pain for the rest of my pregnancy. Thought I was done with chiros, but a friend convinced me to make an appointment with Dr. Cohen, as said friend said she helped her immensely when she was pregnant. Made the appt. to see Dr. Cohen. Get there and during my course of waiting, I see FIVE other pregnant women, so I thought I had to be in the right place. Although I had made the appt. to see Dr. Cohen I actually saw Dr. Adams. I thought this was strange, but it didn’t really bother me. Dr. Adams has a great bedside manner and saw how desperate I was and just wanted me to feel better. She knew exactly what was wrong and really really worked on my pelvis and hips. She also showed me some exercises/​stretches that I should do daily and had me do them there to make sure I was doing them correctly. The appt. was almost like a chiro/​physical therapy appt. in one. Throughout the course of the day after seeing Dr. Adams I felt super super sore, but in a good way, like she had really done something. And then I started to feel substantially less pain. I saw her again the next day, and she was so happy to see my smiling. Most of the intense pain was nearly gone. She worked on me some more and showed me some additional stretches/​exercises. She told me she wanted to see me weekly for the rest of my pregnancy. I said I was going to wait and see, because insurance didn’t cover the visits, and I was worried about it getting very costly. She didn’t push at all, just told me she understood and told me to do the exercises daily and that could possibly keep things at bay. I haven’t been back in 2 weeks, and I have been doing the stretches she showed me daily, and I am feeling pretty good. I hope Dr. Adams sees this so she knows how much she helped me, I can’t thank her enough. Also super appreciative that she didn’t try to push me into coming in every week. If any pain returns, I will most def. go back to Advantage Rehabilitation and I will ask specifically for Dr. Adams.

I am a health care provider. I am also very healthy and have not needed to see any medical providers until I became pregnant. My experience with the healthcare system thus far has been largely traumatic and I was beginning to lose faith in my field, that is until I went to see Dr Cohen. Prior to seeing Dr Cohen, I have had trouble with every step of medical care from making an appointment, to having an appointment and a doctor refusing to see me, to ridiculously long wait times, to being given a wrong horrible diagnosis, to insurance drama. I wish I could name the health system that cause me all of this stress but I work for them and I fear they might hunt me down and make me disappear… but I digress, back to Dr Cohen.
My experience with Dr Cohen and her staff was a breath of fresh air!!! When I called to make an appointment, the young lady I spoke with was very pleasant and helpful and although she initially did not have any appointments that would fit my very inflexible schedule she found a way to squeeze me in. I was extremely grateful, especially since I had been in pain since a car accident.
I arrived at my appointment early and was seen a few minutes before my appointment. I think she makes a real effort to see patients on time. Her office is very tastefully decorated. After I signed in I was given a thoughtful tour of the office and I was shown a brief video about chiropractic medicine which helped me to know what to expect.
The best part was the surprise «gift» that she gives to pregnant mommies (you will have to make an appointment to find out what it is) I was totally blown away!
After watching the video one of Dr Cohen’s junior associates took my history and took some basic measurements. Dr Cohen entered soon thereafter. I don’t have the words to adequately describe Dr Cohen. She is energetic, warm, kind, friendly and very knowledgeable, especially when it comes to mamas to be. She did a great job of explaining everything in easy to understand terms. She answered all of my questions before doing an adjustment.
I must admit that I was a bit skeptical about the effects of one treatment but my back pain felt better. The real test was to come at night when my back pain is the worst and I have to grip the wall to get to the bathroom. That night was the first time in a long time I have been able to get out of bed and walk without excruciating pain! I still have a very negligible amount of pain but the before and after difference was quite dramatic!
One of the nicest touches was that Dr Cohen called me at home that night to make sure I was doing ok after the adjustment. That was definitely a wow moment! When was the last time your doctor called you at home the evening after an office visit?
I don’t write a lot of reviews but I had to take time out of my schedule to write about the exceptional care I received. I highly recommend Dr Cohen
In summary:
If you are pregnant — go and see her
If you have been in an accident– go and see her
If you are in pain– go and see her

I’ve previously rated this establishment very high. Unfortunately, my very next experience was very different. They were overbooked, disorganized and didn’t seem to care that I was waiting for over 30 minutes for my appt. I’d say they are much friendlier when they want your business vs. having it.

As someone who is very active in Capoeira and Yoga I am perpetually straining something. A year ago I had started seeing another chiropractor in Dupont who left me in more pain than when I had walked in. A nutritionist friend had recommended Dr. Cohen and I made an appointment.
Not only is her entire staff kind and professional, but Dr. Cohen is awesome. She makes getting your neck cracked (ok aligned) bearable. She’s kind, professional and genuinely cares about her patients. The back rollers are great for getting your spine warmed up for a good adjustment. She also sells a GREAT line of cod liver oil that she first recommended for muscles, but that I found later helps with adult acne!
I owe her for a painless back and neck AND a flawless complexion. I go to her every month for an alignment.

I came to see Dr. Cohen, but was introduced to Dr. D. Hatcher, who is working in this practice as well. Dr. Hatcher quickly figured out the cause of my often severe lower back pain. After three weeks of three times a week with Dr. Hatcher I am down to Zero pain! Now I finally feel I can start with regular exercise again to get my supporting muscles back in shape.
A visit will likely look something like this:
1. 12min on a relaxation roller bed.
2. Then the Dr. will do the necessary adjustments (chiropractic manipulations, the ones that give those cracking sounds). He takes his time, gives advise, and answers questions!
3. He also applies medical tape to the affected areas. It will stay on a few days for in between visits.
4. Some exercises, once you’re up for it.
Great experience!

There are too many other options. This is not worth it. They tried to send me a bill two and a half years after the service was provided. I went to appointments off and on for a year after this service, yet not one time did they ask about this bill. It is completely unethical to ask for a bill to be paid two and a half years after the service and to have not sent any previous bills. And, also to threaten to send you to bill of collection even though previous bills were not received.

THESE PEOPLE /​CAP HILL OFFICE PADS BILLS! They require needless xrays FROM THIR SISTER OFFICE ONLY in order to even touch you. A week @ least before relief and a lot of $$ later. I’m writing this flat on my back on my floor. Seeking help from an honest doc from my Droid. BEWARE (sorry for shouting)

Is it possible some of the variation in reviews is because people are writing about two different locations? I go to the CAPITOL HILL location, at 641 Pennsylvania Ave SE, near the Eastern Market metro. And I have never had an administrative problem. They seem to bill easily with my insurance, and the staff are all quietly friendly. I love Dr Cohen.
This is my second attempt at chiropractic care, and to be honest I’m never sure it makes much of a difference for my severe scoliosis and related pain. I do seem to stand straighter after a series of treatments. That’s the main reason for the 4 stars — I would expect a 5-​star treatment to make a really noticeable difference. But otherwise I have no complaints.
Most treatments involve 20 minutes on either a table with a big roller that moves up and down your back or a pummeling water type of massage. I believe it’s billed separately to insurance as «physical therapy» in conjunction with the «chiropractic», but I only have a single co-​payment for each visit. Just thought it was worth mentioning in case it affects someone’s insurance situation.
I have only tried the massages, but I’m now plotting which bank I can rob so I can go back every week. It was only a ½ hour treatment, and she cured an amazing number of back and neck issues in that short time. And in response to another review, I didn’t tip for the massage — usually do, but I assumed the medical setting and slightly high cost meant it was not expected here — and definitely didn’t hear a word about it. In fact, I got a hug on the way out. :)

I can’t believe i’m writing a review to this hellish experience. 14 months after the treatment, this office called me to try to send me a bill. They assured me I was insured when I went (and I know I was, chiropractice is covered by my plan) but they cannot get the insurance to pay.
So they call me… 14 months late.
I am not a member of that insurance company so I have no way to check what’s going on. I know I’ll end up footing the bill.
I can’t believe that after the terrible medical service they provided, they top it off with administrative incompetence.
I don’t think I’ve ever said this in
but… do not go to this office. Just don’t. Do yoga, pray that your maladies go away on their own, anything. The headaches you’ll get from Advantage Rehab are the worst ever.
PS: and to those that are going to reply to me saying «it was the insurance fault» I wonder why it took 14 months to be notified of this. That’s the office’s fault.

The owner of the business contacted me directly due to my Unilocal review. He was incredibly apologetic, offered an explanation of what has gone wrong, and offered solutions to me to help remedy the situation. I have incredible respect for business owners that go through this type of trouble. It proves to me that even if the experience they provide isn’t perfect or up to expectations, they are willing to work on fixing the problem for the individual as well as for the betterment of their business. For that I am grateful and tip my hat to them.

First to Alison– It was probably your insurance companies fault, they mishandle info regarding massage/​chiropratic coverage ALL the time.
Anyway, this place is great. SO friendly and willing to explain everything. The doctors actually called me at home after the first 4 visits to make see if I felt better.
Great staff

This is a great office with 3 chiropractors, Dr. Cohen, Dr. Williams and Dr Smith, and 2 massage therapists. I’ve had a great experience with all three of the chiropractors and one of the massage therapist, April. The receptionists are also very sweet.
A 1 hour massage session is $ 85 and a chiropractic session is $ 20 with a PPO co-​pay (of course this can vary due to different insurance plans). I’m not sure how much it would be without insurance.