So far so good! Not sure why everyone has trashed this place as of late.
Dale M.
Place rating: 1 Potomac, MD
After using this cleaners for over 25 years, I will no longer. The original owner Charlie, who died recently always made one feel appreciated as a customer and if any items needed re-doing he would always make it right. Since he passed, some family members have been running the establishment. Yesterday when I visited to take a load of cleaning, the male attendant was rude and very dis-oriented in his actions. After taking in my new order, he charged me for what I thought was my pickup order only to see that he charged me for another customers order. After attempting to understand how he was going to resolve the issue, e totally lost it, indicated I did not ave an order to pickup when I did. He could not seem to figure out how to resolve his mislead actions. Finally after about 15 minutes, I asked him to identify how he intended to resolve his mistakes. he had no solution. Finally he found my order and as I was paying and expressing my concerns for his lack of customer sensitivity, he took the clothes that I had brought in for cleaning and threw them at me clearly indicating but not verbally expressed that he no longer wanted my business. I let him know that I did not need to pay for this kind of service and he became cleary agitated and rude. After all these years, he has lost my business!!!
Mary C.
Place rating: 1 Washington, DC
This has got to be the worst Dry Cleaners in DC! Go anywhere else but here for your dry cleaning needs